House of Brides & Tuxedo

I love Maggie, She was kind and professional with me. I am very appreciative because I walked in on a Saturday morning with no appointment and I’m sure you know that most places are appointment only and especially on weekends. I had just left another shop in the area that did not appear too busy but turned me away because I did not have an appointment. Maggie was the only one working and already had a 11:00 appointment she was expecting to arrive soon. She said I was welcome to browse and she would assist me until her appointment arrived or if she canceled. Her appointment arrived and while browsing she told Maggie to help me while she looked around a bit. I was very grateful because my June wedding is quickly approaching. Maggie listened to the style I wanted and quickly helped me pick the perfect dress. I’m grateful for Maggie’s patience an even more grateful for the client that allowed me to share her appointment time. Maggie assisted us both and did what was needed to please both customers. Kindness goes a long way. Maggie did not rush or make me feel pressured to purchase. After lackluster experiences with a few well known larger chain bridal shops I finally had a great experience. This shop is like a hidden gem. Dresses are clean and in bags and there is a great selection of dresses in various styles and prices.

We got our bride’s maid dresses here, her price was cheaper than other places that we saw the same dress at. We scheduled an appt for all the bride’s maids to come in and get sized and we get there and there was a sign on the door saying they were closed due to an emergency but we never got a call canceling our appt or asking us to reschedule, everyone got the day off for this appt and we didn’t know if they were going to open later that day or what so we kept calling several times until someone called back. She gave us $ 5 off our dress to apologize for the inconvenience. So 4 months later the dresses come in and I make an appt to try it on and make sure it fits, she says to come at 11am because she had another person coming at 11:30, I get there at 11am and it’s closed still, supposed to open at 11am. She doesn’t get there until 11:15. One of the other bride’s maids went to go pick up her dress and the sign says they’ll be back at 4:30, I guess they take lunch 3:30 — 4:30, she was still waiting there and they finally came back at 4:45, I know shit happens like traffic and whatever but if you’re going to run late all the time then say you open at 7:30am or that you’ll be back from lunch at 5 and give yourself extra time to get to work. I work at a dental office and if we’re running behind we call the patient and let them know so they can come later so they’re not just sitting there waiting.

I came here because she had the bridesmaid dress that I wanted. Maggie was nothing but kind throughout the whole process. She is such a hard worker and even though she has a lot on her plate, she manages to take care of all her customers. She is truly a miracle worker — one of my bridesmaids needed to get her dress taken out, all other places said it was «impossible», but Maggie worked her magic and made the dress fit perfectly. The bridesmaids dresses were such a great deal as well. Thank you for everything!

I found my dream dress here! They have a wide selection of beautiful designer wedding gowns. Every dress is unique and luxurious. They have great prices. I would also like to add that they have a great seamstress. The alterations were perfect and everything fit comfortably. Getting to know the owners was so nice. They are kind and take care of you. She gave me a big hug when I came to finally pick up my dress.

Called looking for a specific dress. They said they had it. Told them I was an hour and a half away, and they said yes come and try it on. I get there and the lady grins and says «Oh, someone just bought it! Here, try on these other ones.» Couldn’t believe it. Suspected she had never had the dress, and just said that to get me to come in. Huge waste of time, and untrustworthy service.

Unprofessional and unreliable made an appointment a month ago for a day in which I could get all my bridesmaids together and neither the store owner or associate showed up to the appointment! This left all of my bridesmaids some of which had taken the day off work with no dress appointment! Thankfully they were all understanding however I still find this unacceptable and this store will definitely not be receiving any business from us!

Thank you so much Maggie for my dream wedding dress! i don’t understand some of the negative reviews about this place, because my experience with Maggie was exceptional. I bought an Allure Bridal dress, once I decided on the dress I asked other stores their pricing and her pricing was really the best out of all! The only thing is that an unexpected shipping cost of $ 60 was added on after we agreed on the pricing, which I did not argue about at that point. Luckily she was able to estimate my size perfectly that I did not need any alterations except for the length. She included the bustles and extra bust cups for me. I referred my friend who got married a month after me to Maggie as well, since she was originally shopping for $ 5000+ dresses from Beverly Hills stores. She was happy that Maggie had more reasonably priced dresses too. The girl that works for Maggie, I think her name was Fatima, was really sweet too in helping me try on all the dresses.
Definitely recommend checking out her store, it is not a fancy spancy place but she has most of the name brands and offers great pricing on the dress and also on alterations!

I went in, bought a dress signed a waiver, within the next two days my sister decided to go with another dress from Nordstroms so came in to cancel and she wouldn’t refund me my $ 244.00
Thanks a lot for cheating me out of $ 244.00 Maggie — not only did I never even pick up my dress since it was not needed, but I had to buy another dress on top of this one! Who can’t cancel an order after 2 business days when it takes around 2 months to make and ship?! What kind of nasty person would say NO I’m not going to cancel the order and refund you your money? Shocked.
This lady needs to get some training in learn customer service skills. The last thing you should be doing is CHEATING people. I will never refer this wedding shop to anyone and will probably talk it down the rest of my life if I’m ever asked. As a small business owner I know that this is NO way to run a business, and is the only way to go out of business by losing valuable customers and referrals. Good luck Maggie and company

Thank goodness I found Maggie at House of Brides to literally ease my every anxiety. I actually found my dress in San Diego and they so generously ordered my dress 2 sizes too big! :(When I finally got the dress, it was beautiful but WAY too big. I panicked knowing my wedding was in 2 months and most places take forever to do alterations. I refused to get it done there as they told me it would be upwards of $ 500! Crazy and PS you ordered the wrong size. Anyways! I needed to find someone close, and very quickly. I read mixed reviews on Maggie, but something told me to go in and meet with her. She has got to be one of the sweetest ladies ever, and is incredibly talented. And she did it for less than half of the price those crazies quoted me! Two fittings and alterations later, and it fit like a glove! I was so happy with her work. My dress had a lot of lace and a ton of layers, and everything matched up perfectly. You would never know she took almost 4 inches off each side! I ended up ordering all of my bridesmaids dresses from her, as well, and they came in very quickly. She, again, had the best deals in town. Down the street, the same exact dress was $ 80 more! $ 80! Who are these people? Anyways. They didn’t all fit perfectly, but that was because of the style of dress I ordered. After a quick alteration, all of my ‘maids were good to go! Two weeks before my wedding, I put my dress on again just to check everything out and would you believe I lost weight and it didn’t fit. again?! I called Maggie almost in tears and she took me in the next day. Two days later, I had another fitting, and two days after that– my absolutely perfect, made for my body dress, was back in my closet. Just in time! My wedding day was magical and my new hubby was in awe over my bangin’ dress! Thank you, Maggie, for ALL of your hard work! I don’t know what I would have done without you!

I searched for my dress all over LA and had not thought about looking close to home. My MOH referred me to House of Brides and I was not disappointed! I brought my sister, mom and BFF and we looked for the one and didn’t take long to find my Spanish inspired gown! It’s a small business but staff is very nice and owner is very accommodating. Maggie, the owner, is a very talented seamstress. She is professional, patient and very detailed oriented. She ordered my dress in a timely manner and practically re-​made it since I was looking for more of a vintage look. She ordered extra pieces for my dress and made sure I was very satisfied with my dress before I took it home. Our wedding day came 11÷22÷14 and my dress shined so beautifully in our reception that people talked about it for days! House of Brides and Tuxedo is truly the way to go if your looking for a reasonably priced, quality wedding dress. Thanks Maggie!

Incredibly rude. Her attitude and tone is so ridiculous. She even blamed us for picking up so close to the event day. (Wouldn’t it be customer’s fault anyway if they don’t pick up? She already got paid)
Tuxedos were rented here. Every single person had poorly fitted tux. Even one person said 31 pants size and was given 34.
Went in a month before the event. She claimed that it’ll be done at least one week prior to the event and she will call. She never called. Most of the group went to pick up within 2 days of the event — which was on a Saturday. She says her policy is to return the next day, which is a Sunday and she doesn’t open on Sunday. So when that was brought up to her attention, she said she’ll «make an exception» and allow them to bring it on Monday — another day she isn’t open.
– does she really need her rentals back that quickly?
Anyway, they made an appointment with the group to meet at 10:30 Monday morning. They waited over an hour and she still didn’t show up.
Highly unprofessional. Will not return. Not recommended.

Very disappointed in my experience here. Had an appointment on a Saturday and the lady (whom I believe was the owner) was late. Multiple appointments were made and she just told us and other parties to look at what we wanted to try on.
Long story short we were 5+ months away from the wedding where this lady tried to create a sense of urgency and say we were already late in the game and needed to buy our bridesmaids dresses on a rush order (which costs more) that day or we would be sh*t out of luck. It only takes 12 weeks to get a dress in, get your math right. Ended up purchasing dresses elsewhere, will still be getting them ahead of schedule.

The owner of the shop is a wonderful amazing lady her name is Maggie. she will help u find the most elegant dress !! I love my dress so much!!.and i had so much complements on my wedding day !! Thank you Maggie i would definitely recommend people to come to her. When my daughter is ready we will be back!!.

Brought in a bridal gown for alterations that I purchased from another bridal gown store. I was disappointed because the store ordered a dress that was 2 sizes bigger than I was :(
Maggie is the sweetest lady ever! She was professional, personable and gave great feedback on how the dress could be altered. Her pricing was the best I’ve gotten (I tried 3 other shops that were trying to quote me an arm and leg). I only had to come in 3 times to have it fitted. Maggie had my dress ready only after 3 weeks despite having other dresses to work on and planning to leave out of town. She communicated her schedule of availability and also accommodated the times during the evenings when I could come in after work. Thanks so much Maggie!!! :)

Not sure what happened to my last review…, but Maggie of House of Brides made my special day even more special with the fantastic dress I was able to find at House of Brides. I am still receiving compliments on how beautiful my gown was. I plan to alter my gown and wear it again for my 5 year renewal, and when I do I will definitely use Maggie for my alterations. House of Brides is a must for the down to earth bride.

Maggie is superb! My wedding was in July and I went into house of brides simply searching for bridesmaid dresses because I had already chosen my wedding dress elsewhere. However, Maggie had such a goo selection of wedding dresses that I immediately found myself browsing through the wedding dress racks!
Long story short, I fell in love with a dress there and the rest is history! Every time I went in, Maggie greeted me as if I was family and she was extremely helpful through the entire process, everything was easy with her and she never tried to persuade me into making any decisions other than perfecting my vision! Thank you Maggie!

I love Maggie! She took great care of me from beginning to end. The wedding dress and veil she recommended, the first ones I tried, turned out to be THE ONE! She knows what she’s doing, she loves what she does, and she’s great at what she does. She hand altered my lace wedding dress perfectly. It’s no wonder I got so many compliments on my wedding day (9−19−14). She’s become like family — we love each other! :)

I found my dream dress here! Unlike everyone else who may have had a not so great experience, we had a pretty good one. Just some tips to keep in mind like any bride should are to:
–Make sure you order your dress months in advanced if you are the bride. I ordered mine at least a year in advanced to make sure I would be able to get it. This will allow you to have enough time to get it altered. Maggie the owner did a beautiful job at altering my dress. She is very busy however but she was still able to get my dress done, my bridesmaid’s dress done and able to get some of the groomsmen’s shoes.
–Keep track of when the scheduled alterations/​fittings are. Although Maggie may have set a date for it to be ready it is best to confirm that it is ready because there may be last minute emergency alterations she has to do for other people also so, it does help if you have more than enough time to make sure everything is done before the wedding.
–look for sales/​discounts. I was so lucky to have caught Maggie at the right time because she was having a sale and all alterations were free. This really helped because at other places the dress would have cost us way more.
Overall Maggie was such an expert seamstress that I didn’t even know how she was able to fix my dress but she did it so professional that no one even noticed it was altered the day of the wedding. The quality of the dress also was absolutely amazing! My dress didn’t rip or tear at all from dancing and dragging on the floor. It even got stepped on a couple of times by guests. My husband to this day still can’t get over how beautiful this dress was and still is. Thanks so much for everything Maggie! I look forward to referring my future bride friends to you!

If I could put zero stars I would
HORRIBLE ABSOLUTELY HORRIBLE !!
Stay away take your money and your special day elsewhere
Put in tux orders a month in advance came to pick it up and all the alterations were messed up. They left the alteration tackily done to the point where you can feel like you will rip the thread they used in the tux.
For about 40 dollars more you get better service and clothes that fits at men’s wharehouse

The honest truth about House of Brides in Torrance.
When you come here you will deal with Maggie the owner who is a little forgetful and short staffed, but friendly and knowledgeable. However, she will give you a price in writing and you can search high and low for the same dress to find that she is reasonable.
She has many dresses in her store, but she is also able to order from many designers. Maggie will tell you up front once you show her the picture what the cost is and if she is able to get the dress for you. I urge any bride to get everything in writing no matter where you get your dress. To avoid any confusion remember to always get the following info:
1. Price with tax and shipping
2. Alterations and what that entails (hem, taking in or out, bustle…)
3. Steaming or pressing price and is this included
I got all my bridesmaids dresses here also. it was just convenient because of the location. I also looked around and Mags has the best prices. She delivered the dresses on time, made all the alterations necessary as needed. My additions were not perfect, but I still liked the dress after the additions more so than before the additions.
I gave Mags 3 stars because it was a little difficult to get quality 1:1 time with her as she needs to greet and assist everyone who comes in her store. As the owner she does need more help, especially when you are dealing with brides, we all think we are kind of a big deal je je. I also felt the sleeves she added to my dress needed more work.
I was afraid of the outcome as I never read the HOB Unilocal reviews before I placed such a tall order, but I wanted other brides out there to know that my experience with Maggie was ok and the prices stayed as originally planned. I also got my dress on time and all my bride’s maid dressed looked wonderful. For our group, pressing and steaming was not included. Please look at our picture, they were basically chosen from different magazines and Mags just ordered them for us. She demonstrated to have quick access to many Allure, Maggie Sotera, and After Six dresses. Yes I would come here again to purchase a cocktail dress or two.