Jo’s Candies

Jos has The Best Original Chocolate Covered Graham Crackers ever made! I wouldn’t go anywhere else for my Chocolate Graham’s.

The WORST customer service I’ve ever experienced! So much so, that it’s prompted me to Unilocal my first review of a business. While I like their chocolate-​covered graham crackers, I will never order from this business again. They were out of the candy I ordered on line, and having contacted me, I ordered something else.
When my order was not delivered TWO WEEKS after it should have been delivered, I called, was told they would send the order out in two more working days! What? After asking to speak with the plant supervisor, waiting 5 minutes on the phone, the order desk clerk came back on line and said they’d send the order out that day.
I wrote TWO emails to the plant manager and order supervisor, giving polite feedback about my poor experience with this company. I have not received one response, nothing. It’s obvious this company cares nothing about quality service or its customer base.
I will say that the phone staff was courteous.

Ordered Candy (2 boxes) on Friday and asked if it would make it in time
for my parents anniversary the following Thursday. 8 days later I called and Gina said the order was not even placed. Said they were out of candy!
No phone call or email. I was so upset. They researched and called me later to say an additional TWO WEEKS before it could be sent.
3 WEEKS, who would order from them?
Sad as I’m a buyer for 2 shops (retail and a convenience store) and was considering ordering their 2 pack caramels.
No way, buyer beware. Customer service was horrible.
They couldn’t find my credit card info to issue a refund and had to call me to get it!
On so many levels they failed miserably.
They even asked me, I hope you try us in the future. UGH, I laughed.

The saddest day of my life was the day The Coffee Bean and Tea Leaf stopped selling Mint Jo’s. No need to ever go to The Coffee Bean again.

Been seeing their products around here and there and tried the sea salt caramels and LOVED THEM! Then today I found the dark grahams with sea salt and I turned the package over and noticed they are local! YES!!! This is a fine chocolatier. Try their dark. Its perfect mix of bitter and sweet. So glad to see such a fine chocolatier right in our neighborhood! Keep up the Good Work Jo’s. btw. do you have a store anywhere we I can see all of your items? I’m a big dark chocolate fan!

DARK SALT CARAMELS
The salt is so strong it’s obnoxious, but balanced perfectly with rich caramel wrapped in a blanket of dark chocolate. It’s so good, I force myself not to have more than one in the house at a time.

I just enjoyed the most delectable chocolate covered caramels (with sea salt!)…I believe that I may have to have one every day for the rest of my life! Please tell me where I can get larger packages (I got the two-​piece box), to keep me stocked.
Jackie P.

I don’t care that anything else comes out of this factory other than dark chocolate mint CoCo Jo’s. After the first bite of this delicious treat, this giant thin mint cookie, I was hooked. And I have succeeded in forming a small cult of CoCo Jo’s lovers that, unfortunately, help to keep the stocks in our cafeteria low, or sold out. BLAST!
Anyhow, I love these things. So lock your doors CoCo Jo’s factory, ’cause when you least expect it, I’m coming for some!