Netpay Payroll

This firm is very professional and payroll. I have used three different vendors prior to this outfit and by far this outfit exceeds expectations. They are responsive to the phone good at reminders and flat out consistently work on exceeding expectations. Whenever and a bind you never get turned around with a 2448 or five day wait there fairly quick and what they do and how they do it.

I’ve been using Netpay Payroll for 4 years now and I can’t rate them highly enough. My payroll always goes through smoothly, I receive all my reports in a timely fashion and the prices are totally reasonable. The customer service is outstanding, my representative, Benny Ramos is extremely friendly and helpful. He emails me monthly to remind me about payroll and I never have any trouble reaching him by phone when I have a more detailed question. Knowing that Netpay is handling my payroll really means one less stress in my life!

Smooth handling and always quick to reply when needed. Payroll is an ease with these folks having our back!

I love Netpay because everything is automated. You can log in to your account to do pretty much anything such as changing withholding, download payroll report and submit payroll. Occasionally, I will email my rep, Benny Ramos, because it is just faster and he will take care of things immediately. Their prices are reasonable and it gives me peace of mind.

Netpay has been our payroll company for several years and the service is outstanding. Benny Ramos is extremely helpful and informative regarding all of our payroll and employment questions. He even goes out of his way to provide referrals to others who can provide specific information when it goes beyond his and the company’s knowledge. We always receive an immediate call back from Benny whenever we contact him. He takes great care of our office!

I have worked with many payroll processing company’s but I must say Netpay is one of them top ones. They are very kind and knowledgeable. I have been working with Benny Ramous and he is a wonderful person to work with. All the staff are great. I would and do recommend my friends and business members to them. They deserve the 5 star rating!

Benny Ramos, our Specialist is great!
Great company, great service!

Netpay has been great! We are very happy with their services. Benny Ramos provides quick and efficient help whenever we need it! I highly recommend Netpay for your payroll services!

I have been using NetPay since moving to LA with my small business in 2009. They are efficient and awesome to work with. Great customer service and great pricing. An invaluable service. Highly recommend to anyone looking for payroll services.

I have used Netpay payroll services for my business for years and they are so efficient, friendly and easy to work with.
There are so many tasks we have to deal with and it has been great to have this company handle our payroll. We have always been able to rely on them and when we have any questions or changes, they handle them immediately. Thank you Netpay!

Worst payroll company ever — don’t be fooled. They are dishonest and downright fraudulent in their practices. They’ve cost us thousands of dollars in fees to fix the messes they made. If you’re a small business on a budget, don’t skimp by hiring Netpay. Just work out a good price with one of the major companies and you’ll be far better off.

DO NOT USE NETPAY!!!
If I could give them zero stars I would. Not only did they set up our account incorrectly (they were withdrawing taxes 2x from the employer! This mistake alone cost our company $ 14,000) but they missed payroll dates and were completely unresponsive when we called to try and resolve issues. Our company contacts changed on a monthly basis and now, since we have switched (to Accountants Payroll Service, who are AMAZING, btw) they have cut off our online access to our previous statements and are charging us to retrieve them.
They are the absolute worst kind of company. I urge everyone to stay far far away form Netpay.

You won’t find the personal care and attention at the big guys, but Netpay has been a great support to our operations!

Netpay sucks ass. I have a small business with three employees. I was actually with them for years because the payroll rep handling my account was awesome. Then that person left and they basically tossed my account around amongst inexperienced and overwhelmed payroll reps. Each time they changed payroll reps on me, I would not be notified. AT times, no one at Netpay would know who was handling my account. So they would miss payroll (either not contact me to verify OR just completely forget to run it at the end of a pay period). So my employees are left wondering why direct deposit of pay did not occur that week. They would also mess up proper filing with EDT or payroll taxes with the IRS. The IRS was chasing me for a couple of years for misfiled paperwork. I had to go through multiple reps over there before someone was able to address the issue. So I terminated my service with them and told them to shut down my account. They send an obligatory apology and request for another chance. I politely decline. Yet two months after termination, they are still debiting their monthly minimum fee from my account. Just absolute INCOMPETENCE.

Our small company has had a great experience with Netpay, and have been using them for almost three years. Terrific customer service!

I used these guys to run payroll for a very small company. While I would say the service was adequate, they started charging for a data cd that we didn’t want. Their official line is that they would refund the service charge of the data cd for anyone that didn’t want it, but after placing 4 phone calls over 3 months, they had yet to credit my account. Granted, the Data CD was only a $ 30 charge, but I am no longer a customer.