Ralphs

Jackie, the manager, is simply rude and unpleasant. It’s not the first time either. It would be beneficial to send her to some sort of customer service classes…

Staff is A+++ they know me by name as I have been going there for 8 years. I usually purchase alcohol, which they have a great selection, especially beer. As a whole the entire store is on the smaller side. They have some good sales if you go on the right days.

Now that Albertsons and Haggen are closed Ralph’s is officially the worst place to shop in the Southbay.
Those commercials for Ralph’s claiming that they have fast check out are untrue. If you go in later in the evening the cashiers stand around talking to each other and don’t have a single line open. Why do the customers need to check themselves out when the employees are just standing around?
When you wait 90 seconds for the employees to even acknowledge you they act offended that you would ask a question about where a product is.
Not only is the service bad but the prices don’t match the quality of the products they sell. Natural, healthy items are up to double what you would pay at TJ’s or Sprouts.
And don’t let the Ralph’s «fresh fare» fool you. The produce is far from fresh and priced higher than Wholefoods
All the things I’ve mentioned are consistent every time I’ve been to this location. I hope to never go back but unfortunately they are the only place open after 10pm

I used to like coming here since it’s on my way home. However, for the last 6 months or so, I’ve noticed an extremely strong chemical smell all over the store and it makes me feel sick. I keep hoping it’ll go away, but it hasn’t. I asked an employee about it today and she said some customers complained, but not everyone can smell it. If I worked here, I’d be afraid of getting cancer or something. Somebody needs to check this place out before people gets seriously ill.

This Ralph’s is shady! I bought asparagus at 2.99 only to be charged 3.99 I called an asked the lady said that I was wrong drove all the way back and they took off the label!!! I know what I saw. The funny part I decided to give them a chance since I don’t really ship at Ralph’s but it’s convenient from my house but never again!!! Check your receipts before you leave this Ralph’s folks!!!
Just to clarify they had 3.99 asparagus from local vendor but decided to buy Harris brand…

Customer service is horrible! Deli dept ignores you and then seems bothered to help! I’m amazed this is ok at this location. Staff is oblivious to customers it’s laughable. I know other people complain but it is still such a problem!

Very good Ralphs, also a former Hughes Market. See my Rancho Palos Verdes review.

Terrible service in this store overall. The deli especially. I waited my turn as employee was filing a call in order;and after 5 – 6 minutes asked if there was someone else who could assist. She said I don’t know. So I left without my deli items needed and now was upset. I moved here recently and have been told by numerous people about the service, that they only go in to pick up a quick item of two. They have a manager named Jean, blond woman who is so rude to customers. A lot of the people who shop here are older and she is very rude and impatient. If possible, go to San Pedro or even up on Crest & Hawthorne, the customer service is fantastic at both and they are MUCH cleaner as well.

To keep this short. I normally just go and buy what I need. Anyways I was in need of some alcoholic refreshments at 12:55 am and closing time is 1 am, but when I was there they were closed! It wasn’t even 1 am and the closed 10 minutes early.

Good variety, I’ll give it that. Some markets in the area are lacking in some off-​center ingredients I buy, this one usually has what I need.
But the SMELL. Dear god, it’s like a burning, rotting, plastic/​rubber nightmare smell. Assaults the boyfriend and I whenever we walked in.
After a ridiculous incident where the cashier tried removing the anti-​theft device on a bottle of booze and ended up cracking the top (then asking if we really wanted a new one after we watched shards of glass fall into the bottle. Seriously.), we quit this place. Also, your carts suck.

Stopped in for some Naked drinks and water. Cool location with fresh ocean breezes.
Clean, well stocked store. Lots of parking. Pretty organized aisles and all employees busy as a bee.
Easy in And out. Shared parking with Lamp post pizza and many small stores in strip mall.

This is a good location for the Rolling Hills area of Torrance near Palos Verdes, and is a good location for the neighborhood.
When traveling to Portuguese Bend on Crenshaw, this is a great place to stop before (or after) for a refreshing snack and or beverage too.

Very nice people. Good customer service. I like it.

Minus stars for this store shipping guy named Lawrence is super rude yelled and cussed me out so minus stars for this store -************* and manager joe didn’t take action

I was in the area of this Ralph’s last night (12-​01-​2013) to attend a business dinner a few doors down at the I-​naba Steakhouse. I arrived shortly before the restaurant opened and figured I would do some grocery shopping.
This Ralph’s is quite secluded, you either visit this Ralph’s or you don’t. This is not a location that people visit who do not live in the immediate area.
This Ralph’s shares its parking lot with several other businesses, I do not believe even in the heart of the rush before Thanksgiving that finding parking at this Ralph’s would ever be a problem.
I walked inside and was pleased to see even though it was later in the evening that almost every register was manned and there were no lines. This Ralph’s was clean and really smelled clean. I mean it smelled so clean that it reminded me of my house, I tend to be a clean freak.
This Ralph’s location offers a deli service, dessert services, lottery kiosk, Coinstar, ATM (forgot which bank they use) and a Red box.
I had no problem locating the items I walked in the door looking for. The staff working the registers all seemed to have smiles on their faces, seemed stoked to be at work and made small talk with the patrons which are all signs of good customer service.
If and when I happened to be in the area again and need to do a little shopping I will without question come back here.

I was with my son buying some flowers for my wife’s birthday. My son liked a bunch of roses. When I picked them up, the flower shop staff said, «Oh, those are not $ 9.99 anymore.» I hadn’t looked at the price yet. I asked, «How much are they now?» She said, «$ 22.95.» I didn’t buy them because I didn’t want her to get away with this. When I stepped away, she slid the $ 9.99 sign over. Don’t people do the right thing anymore? The supermarket is nice and the staff are always helpful. It’s a shame one can ruin it for all.

watch the checkers as they scan !! one guy charged me x4 for a 4.99 item. He caught one mistake and corrected but when i showed him he made the mistake x4 and quadrupled the items he copped a serious attitude. It was a $ 10 mistake in favor of him! Ya i called him out on it. I guess the checkers keep their overage in their drawer at the end of their shift otherwise he wouldn’t have copped such a bad attitude about it. What he should have done was sincerely apologize for the error he didn’t even try to blame it on the scanner. so this is what made me so mad. he obviously intended to keep the extra $ 10 he made off me that day. this was a young checker probably under 30 years old didn’t catch his name but be weary of his line. This really pissed me off so me thinks I will shop at the big Ralph’s on PCH & Calle Mayor.

The Service Deli Chicken tasted OLD and the counter help were RUDE !!!

The people who work here are very friendly and nice. I’m not really too impressed with the quality of their meat and vegetables. You used to always get to the register and the price would be different from what was posted. I think they finally got fined for this practice.

One of the smaller Ralph’s around so the deli and the fresh fare section is sorta limited.
It USED to be 24 hours, but now it closes at 1pm. I workout late sometimes, really late so I used to come here after working out to do my groceries. I guess it’s still late enough but no more late late runs to Ralphs for snacks haha.
Also one of the places with a Red Box and a Coinstar!