Vitco Properties

I feel just terrible writing this review as I really like to see the good in everyone but the staff at this company are, as the other reviews state, just horrible horrible rude rude rude. Let’s face it, property management isn’t easy but you get better treatment at the DMV on Monday. They talk down to you and treat you like some prison inmate. I am really surprised this company continues to exist. It is said the staff are a reflection of upper management. I wonder. Well, I pray for them and anyone who has to deal with them. Wishing you peace.

They are the worst people, to deal with. Erik flat out told me he couldn’t fix my washer and dryer. I haven’t had a washer and dryer for six months (out of a 1 year lease), and it is obvious they are not going to fix it, ever. They are rude, and just don’t care about the tenants.

The worst property management company ever. Rude, unhelpful and downright useless people & company in all areas. The staff isn’t very knowledgeable, can’t do their job properly, and doesn’t care about customer service at all. Don’t walk away, RUN, and find another property management company!

They are TERRIBLE! No costumer service, no communication skills, they never answer their phones other than the receptionist who transfers you to the person’s voicemail EVERY TIME YOU CALL! They never answer their emails! — The person who I’m suppose to deal with is Erik and I decided to complain about him to his boss but realized that he IS his boss! HA what do you know. I’m getting angry even thinking about them. Just save yourself money and time go with another property management company that actually does their job!

Horrible property management company. The woman that was assigned to my unit was rude any time I put in a response. My unit never had repairs done unless I put in a request more than 3 times. If they did repair they would do the cheapest way possible and have some mediocre repair guy come to temporarily fix it and make it look esthetic ally pleasing. Fees after leaving property were also un heard of and my attorney is currently working on the case. Do not rent from them!

One Star only because I could give them a lower review. I have dealt with this company for 14 years, and have wanted our home owners to replace them for 14 years. They are constantly changing staff. Smaller association you are given an inexperience property manager and used as a training ground. If the Smaller Association is lucky they are left alone the bills get paid and that is yet. If they are unlucky they get a dictator who quotes law when it works for that individual goals and ignores them when it doesn’t. To make matters worse that person will go out of their way to alienate home owners. That has happened twice now to this association. I would recommend not doing business with them, pay a slightly higher and get a management company that is professional.

These reviews are right on! My HOA tried to work with this company for years. As President, I did much of the work as I found it quicker and easier than dealing with this company. They are really good at collecting your money! Try contacting the owner when there is a problem? The most rude, obnoxious individual I have ever met!

We rent a condo in Redondo Beach and have found Vitco great to work with. Emails get responded to right away, and maintenance issues taken care of. The thing I like the best is their follow through. Were we happy with the work etc? I am glad that we have them as our managing agent.

It takes several emails to get a response. They start to turn on the charm when you mention you want to stop management with them, but service does not change. Currently looking for a new management company!

No clue why mine and the other previous reviews against this place were filtered. Avoid VITCO if you can, dealing with them will give you nothing but headaches.

Had a property with Vitco. After about 7 months, they decided that they didn’t want to manage it anymore. They were really slow in renting one of the vacant units. They changed my property manager at least once or twice. Was pretty disappointed with the whole experience. Luckily, I found another property management firm that has done a very good job since then. Maybe this WAS a win-​win!

Rude and non responsive. RUN!

According to the rules of our HOA, we’ve been paying this management company since the turn of the millenium. Do I think its justified or worthwhile? Well 2 out of 5 stars should give you the answer.