Initially I liked the way she interacted with my children but that was a one or two time occurrence. She is doesn’t take her time, doesn’t listen well and dismissive. Part of being a good pediatrician is listening and communicating with the parents. Waits are often long. The office staff is rude and unprofessional. They also seem quite inexperienced with modern day pediatric practices. I had to fire her but would use her in an emergency that doesn’t require a hospital visit. I prefer to travel out of town than go the Dr. Novesteras’s office.
Mae P.
Évaluation du lieu : 5 Crockett, CA
What?! I’m a little shocked at some of the negative reviews on here and bummed that her Unilocal page doesn’t give her the proper credit she deserves. Especially the part where they say Dr. Novesteras«lacks» knowledge. I don’t find that true at all. In fact, it’s kind of funny because I was only drawn to her Unilocal page for the sole purpose of wanting to comment on how highly knowledgeable I thought she was. I can say this because she was able to answer a lot of the questions and concerns I had. Anyway, Dr. Novesteras is definitely the best in town! It is rare to find doctors who take pride in what they do, and go above and beyond their call of duty. She not only takes her time with you, but goes out of her way to make sure both parent and child is comfortable with their visit. If you really care about the well-being of your child, choose Dr. Novesteras! I promise you won’t regret it ;)
T. T.
Évaluation du lieu : 1 Manteca, CA
I took my child here after a change in insurance. So when it came time to a new Dr. I read through reviews and Dr. Novesteras seemed like she would be a good choice. I only saw one bad review. So I thought maybe it just happened to be an off day. However, the one bad review was far more accurate. She really just has basic knowledge. She used her charts on the wall as the only possible measure for a child’s ability, not accounting for other circumstances in their life(disabilities etc.) She had to use the computer after asking her nurse if they knew what something was that she as the Dr. should know. She was also complaining in the front(where all patients can hear) about patients she had seen early(including names). Overall she made my child feel uncomfortable. Her staff seems friendly enough. But if you have more than a cold please don’t bother. We will not be returning.
Al D.
Évaluation du lieu : 5 Tracy, CA
Dr. Helene Novesteras continues to be the most caring, loving doctor we have ever met and we know some great doctors like Dr. Rosetti another wonderful wonderful doctor and human being… Dr. Helene Novesteras gives her life, time and love to each of the people she meets — we always recommend her… want to take your children to a doctor that really knows medicine, trust the most important thing you have in life(your children to Dr. Novesteres) you will be happy and your children healthy.
Cori A.
Évaluation du lieu : 1 Tracy, CA
As far as the basics go, Dr. Novesteras is somewhat able, anything more and she is downright horrid. I am currently seeking who to notify about her. Due to her severe lack of knowledge, she completely ignored the signs that my son had Type 1 Diabetes. Thankfully due to my own personal knowledge of the disease, I was able to keep my child from going into a coma. She completely ignored the signs and all but dismissed him entirely. Without my forcing and prodding she would have sent us on our way. As it turned out, my 4 year old son, does in fact have Type 1 Diabetes.