Very friendly, very knowledgeable but not perfect. Part of my experience with them is having a Mountain bike’s tires changed to flats for use on a trainer; on a test ride on a macadam road, the innertube prolapsed. I’m glad I had a walk & carry to cool off. Upon notifying the shop they bought me in the next day. They replaced both tires and did a complete tuneup on my bike free of charge. Although I am of the belief there was an issue with the initial service, the service recovery was fantastic. I would use them again.
Debra N.
Évaluation du lieu : 5 Lansdale, PA
Salesperson was very helpful, friendly, and knowledgeable. Helped us find the right size bike for our son and then let him pick a color. We pick it up next week!
Paul W.
Évaluation du lieu : 5 DeLand, FL
Visiting from Florida and had some tire issues. These guys fixed it fast were friendly and welcoming. Found this place on Unilocal and the high ratings are all true. I even admitted how new I was to bike maintenance and these seasoned professionals were just that, professional!
Honorae N.
Évaluation du lieu : 5 Feasterville-Trevose, PA
Really knowledgeable, friendly staff. Talk to Steve! We bought two bikes with kick stands and bottle holders from them and a bike rack. They had my husbands bike in stock but had to order mine. Ordering took two weeks. When we called them they said our bikes were in but wanted to actually see them to make sure. My husbands bike wasn’t there anymore(computer glitch). They couldn’t even order a new one due to back order for two months so my husband found a different bike there. He actually likes his new bike more than the original one. My bike came in the wrong color(they were out of the black) but they gave it to me as a loner bike(brand new) and ordered a different color bike for me. We picked the new bikes up on a Thursday. I road the bike for 15 miles over the weekend and started finding reasons I didn’t like that type of bike. There was nothing wrong with the bike itself just not a good fit for me. So Tuesday(there closed Monday’s) we went there hoping to get a different bike before mine came in. Steve helped us the first time and he helped us again the second time. He’s very personable, down to earth, and easy to talk to. He listened to what my problems were and had me try a couple bikes out in the 90 degree heat. He was right there with me outside making slight adjustments to the handlebars and seat. Steve went the extra mile to make sure I was happy with the bike I chose. All in all the bike I had on order and the bike I got evened out in price and everything worked out smoothly. Best bike shop in the area. I won’t go anywhere else!!! They also offer free tune up on bikes bought from them.
Daniel M.
Évaluation du lieu : 5 Phoenixville, PA
What an awesome bike shop, super nice people that are very well knowledged in what they do, and the inverted work stations is the coolest!!! I can’t wait to purchase my bike here!!!
David F.
Évaluation du lieu : 5 Phoenixville, PA
So our local bike shop in Phoenixville shut down and I had to get a few bikes worked on for the season and I ended up a Bikesport on a referral by a friend. Wow! What incredible service and Jim, the service manager, was incredibly knowledgeable and friendly. Jim went above and beyond the service I expected and even hooked me up with a few extra items to keep my bike running like new. This kind of service is what separates different stores and the service at Bikesport is topnotch. Great clean store with all the best new products and bicycle options. I’ve found a new home that’ll keep me and my collection of bikes very very happy. I’ll definitely have to take my friend out to dinner for the great referral. Who’d have thunk a bike shop visit would make me this happy. Highly recommend.
Chris C.
Évaluation du lieu : 4 Palmyra, PA
Good selection and knowledgeable staff — the woman working the register was a bit crabby to fellow employees and to us. New bike was delivered with low air in tires, along with excuses as to how tires lose air. Sure, but you’d think a «pre-delivery checklist» would include a quick squeeze of the tires.
Frank C.
Évaluation du lieu : 5 Douglassville, PA
I purchased two bikes at Bikesport. I love the fact that they include the service free with the purchase, for the life of the bike. The service team is top notch, and they never pressured me during the sales process. Ginny has a great team. If you are interested in buying a bike, then you must give Bikesport a look before going to the chain stores.
Nancy L.
Évaluation du lieu : 5 Royersford, PA
The staff at Bikesport are awesome. They will answer any question you have, fix your bike as soon as possible and have all levels of bike rides orginated from their location. I highly recommend visiting them for all your biking needs. Nancy
Reviewer m.
Évaluation du lieu : 5 Philadelphia, PA
I recommend you come here for all your biking needs! I’m not an avid biker so it can be intimidating walking into these pro bike shops where people are talking about bikes worth hundreds/thousands of dollars. Fortunately, this beyond amazing bike shop exists where I took my craigslist(cheap but sufficient) bike with rust and all to get a new wire for the break. While I was a little embarrassed and it was a busy Saturday, the guy in the back repair section of the shop took the time to find the right part AND helped put it on the bike! I wish I remembered his name because it was so helpful. Further, upon noticing the seat was low and I merely asked how one goes about raising a bike seat, he took the time to get some tools to take the seat off, lubed it and put it at the right height for me… wonderful! If I ever need biking accessories like a helmet or even a new bike, I am coming here. I really appreciate the great customer service and service. Thank you for your help awesome bike man! P. S. a cute little dog is the greeter!