Precision Plumbing & Heating Systems

I have had the misfortune of having to deal with two heating/​ac system replacements in the last year with all the attendant estimate comparisons, paying the bills and satisfaction in two different states.
In our opinion, Precision P&H is in a league of their own in terms of customer service, product and installation.

Unbelievable customer service! I have been very impressed through the entire procedure. Service was wonderful and quick, even on a holiday weekend. I found everyone I worked with to reliable and trustworthy. If I have any future needs, I will give them a call.

5-​stars all the way for this caring, yet professional service company. After a number of lengthy weekend phone calls where our calls were not only taken, but were given a serious amount of time with our problem/​questions, Jeff worked nonstop for 7 hours and when he left, it was like he had not been there – clean, efficient, professional. Service after the sale – they came out and inspected all the work, answered any more questions, and even followed up with a phone call a week later – not to mention the suprise gift we received in the mail! We cannot recommend them enough! The Kingsley renter who gave PPH only 1 star needs to keep the drama down (we feel for all the health issues, etc., but this isn’t a forum where that mattered) and quit relying on others to fix all her life problems. The rest of the reviews speak for themselves. THANKS PPH!!!

Precision Plumbing and Heating in Traverse City.
I am really very pleased with the service, furnace and follow up from Precision Plumbing and Heating in Traverse City. These folks take their commitments seriously. It was kind of like dealing with a 1950’s home town business with people who know what they are doing! I’m looking around the room for Sheriff Taylor and his son Opie.
Did I travel through time and find a business that actually cares about its product, service and customers? Charter, Turd-​o Tax and Consumer’s Energy… take notes.

Good experience. Plumber that came to the house seemed very honest and peasant. Would call them again.

I had to have a 25 year old natural gas forced air furnace replaced in my home. Mike Herban from PPH came out and did a complete analysis of the home to determine the size unit to recommend to me. He then explained the features and benefits of a few different models. He printed out quotes on the spot. He was totally no pressure. His quote was a bit lower than others and his knowledge and time commitment was more complete then others. From my OK of the quote, everything went like clockwork. Very professional appointment setting then a great instal tech who was very professional and neat and was especially patient with all my questions. I give this group 5 stars!

Excellent customer service. I really like that they are innovative and that they offer environmentally friendly options with the geothermal technology. Give them a call!