3Dfit

I purchased a 3 month unlimited class pass through Groupon. I went 3 times. Each visit was worst than the last. The first time I went I got checked in with the counter girl and she told me to go to the class of my choice. There were 3 or 4 classes going on. I did not get a tour. Not getting a tour made it difficult to understand how this place worked. First failure complete.
During my first class (beginner cycling), I was completely confused. The teacher showed up ready to go but was not very helpful in trying to get me started on my bike. I had to ask a complete stranger whom didn’t know too much either as it was her first class as well. We managed to get situated in our bikes and even strap our feet in. Once ready, the teacher asks everyone if we had our headsets plugged in. What??? Headsets??? No one mentioned headsets. That said, I had to get out of my straps, go back to the counter area, and get ear-​buds to plug into the bike. Why didn’t they mention this BEFORE we got ourselves strapped in!!! After I get my stupid ear thingy’s, I go back to the bike and start all over. I did a few turns of the pedals and realized my legs were too long for the bike so I needed help adjusting the seat. I asked the teacher to help and said the seat/​bike felt very awkward. She did help adjust my seat but I felt she was frustrated with me. The seat/​bike still felt funny but I didn’t want to bother the teacher again so I just let it be.
The class starts and holy crap… this is beginners!!! She immediately jumped into some hard core biking. 4 or 5 other ladies were struggling as well. There were about 6 girls that obviously had taken the class before. I felt the teacher was only working out with and for the experienced women. I tried to keep up but my seat was so unbearable, I had to stay standing almost the whole time. My seat still was not adjusted properly so I felt I was going to flip over the bars every time she went faster. After all of this, she ended the class. I mentioned my seat being totally uncomfortable and the teacher informed me that it was the worst bike/​seat in the class and most people avoid it. Note, there were still empty bikes in our class. This pissed me off!!! Why didn’t she warn me of the crappy bike BEFORE we got started!!! It was clear I was new seeing how I needed help getting on my bike and strapping in. Was this chick for real? Yup, she was. It rubbed me the wrong way through and through. I swore off spinning right then and there.
After about 4 days of resting my damaged legs and butt, I decided to give 3D Fit another chance. I chalked my bad experience up to a bad teacher and not a bad studio. Damn, I really wish I wouldn’t of went back looking back now.
My next 2 experiences were poor also. I did 2 Salsa Jam classes. One with the regular teacher and one with a sub. The regular teacher again only focused on the women that had taken the class before. These women knew what to expect and even told me that they all did a flash mob together. Myself and 3 other new girls were completely lost as they were breezing through routines they had practiced many times over. The class itself was just a cluster-​muck (I’ll spare you of cursing) and the teacher did not care whatsoever that there were new students in the class. My next visit was a beginners Salsa Jam. This was also a big mess as there were ladies packed into a tiny workout room. ½ knew the routines and the other half were trying to follow the sub-​teacher. The sub-​teacher was actually really sweet and was trying to go a little slower for some of us newer ladies but there was another gym-​goer (possibly another 3D employee) that kept trying to rush her along. It was weird. The ladies that were regulars all followed this snotty, pushy short chick as she was trying to take over the class. The new ladies were attempting to learn from the teacher but with all the chaos near the front of the class, everything just turned into a mess. After this, I decided that I was done with this place. Thank goodness I got a cheap $ 30 deal on Groupon. Had I paid full price, I would’ve demanded my money back.
Another negative about this fitness center is their email marketing. I was interested in taking some other beginner classes but they didn’t offer too many. I would then get an email listing beginner classes on certain days. I would get excited reading the email only to realize that the class had already passed. The emails were coming to me AFTER the class had already taken place. Talk about disorganized and clueless.
Again, I will not go back. I have since signed up at another fitness place and love it. The fees may be a tad more but the staff is not snobby like 3D, the gym is organized and large (3D was tiny and clustered), and I actually enjoy going. I even gave spinning another chance. I do not recommend 3D Fit, not even with a Groupon deal. Save your money or spend your money somewhere else.