We used them to rent a house boat for our family vacation. Our first house boat experience and the entire trip was nothing but one boat fail after another. They did not pump the toilets before we received the boat and was told that it was probably a squatter that was living on it??? They did a pump and gave us some air fresheners. They also were kind enough to give us a lightbulb for the bathroom which we were advised we had to replace our selfs. We left the marina to take the boat back out and within 5 hours the pump for the fresh water went out and the lake water. Not only did it go out a hose from under the sink busted and soles ½ of our stuff that was on the floors. We ended up returning the boat a day early and we were told that the boat wasn’t broken when we got it. They were rude and have not one ounce of customer service. My Dad even keeps his other boat at their docks and is a regular and they still treated all of us like garbage. All and all an awful experience! The boat issues wasn’t really the problem we are pretty understanding people. It was the way they treated it during the entire process. Don’t use this company, there are a lot of other companies on the lake with much nicer boats.