US Post Office

Visited this post office twice on 24 December 2015. Only person there at just after 10:00 AM to pick up mailing supplies and returned about half hour to mail two priority packages. One person finishing up in front of me and about three in line behind me upon completion. VERY courteous and efficient clerk to make it a welcome experience.
Plus, as mentioned elsewhere, it was very cool inside… a big plus in our warm weather.

I have been a customer here for three years. Love it. Its small and parking is hard to get so 4 stars.

Suuuuper awesome location, but SO slow. Always only two cashiers working and the lines out the door.

Not sure how to rate this post office. I normally just got in and check our PO Box. But I do notice the line is sometimes always long.
The one time I did go there was no line. This post office does have SUPER COLD AC. I really just want to go in and bust out a futon and sleep inside. Especially if when its muggy out. Stepping in here is fantastic and great break.

Don’t come here any time in december. There are only 2 cashiers on duty and the line is out the door. They take their lunch breaks at the same time, so it is closed from 12:30 — 1:30 everyday.

I really do appreciate this location (Uptown) whenever I have mail to ship that isn’t allowed in collection boxes. This is because I’ve actually never dropped off mail or physically used any of the services at the Merchant Street (Downtown) branch, due to the long walk from my office and the fact that I really don’t like how they have a tendency to do two drop-​offs a day for our regular mail and packages (instead of consolidating all of it).
Granted, Uptown is way smaller than Downtown, but it fulfills my postal needs and I’ve never experienced a long line here. I’m not sure if it’s because people aren’t aware of its existence, or simply due to the lack of parking. I always have prepaid labels on my stuff so it’s just a matter of drop off and go. This is also a great location to pick up flat rate boxes for later use.
One star off to account for the Monday-​Friday «lunch hour.» It’s pretty weird and inconvenient. Can’t the employees just take shifts instead of shutting down the customer service counter from 12:30 p.m. — 1:30 p.m. I would think this is a pretty bad time of the day to do it.
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Additional info
Business Hours:
Mon-​Fri, 9:00am-12:30pm /​1:30pm-4:00pm
Sat-​Sun, closed
Last Daily Collection:
Mon-​Fri, 4:00pm
Sat, 2:00pm
Sun, closed

I had to ship a package so I called to see what time they closed. Here’s how our convo went:
«Hi, what time do you close today?»
«What do you need to do?»
«Ship a box» (does it really matter?)
«Okay we close at 5… well… … 4:30»
It’s only a 3 minute walk away so I went at 4:00 to ship my package. I got there like 2 or 3 minutes past 4 and IT WAS CLOSED!!! The gates were down and everything! Pretty disappointed.
I went the next day… but hello… i should have known they’d be closed on a saturday. Thank goodness this wasn’t an urgent delivery.
The next business day I went a little before 1pm. CLOSED FOR LUNCH. Really? Closed for lunch? How hard is it to have one person take lunch and have another person stay and work? I would think that the majority of shipping would happy during lunch if everyone is working. I guess it’s my fault for not reading the sign better the first time. or second time. I just couldn’t believe that a place would be closed for lunch unless there was only one person working. When I came back a little before 1:30 (when they were scheduled to reopen) there was a huge mass of people waiting so I decided to go later in the afternoon.
I finally went a couple hours later and it was empty so I finally shipped my box. The guy who helped me looked like he had nothing left to live for… pretty sad. Hopefully that second star will cheer him up. I really only felt like giving one. CHEER UP POSTAL WORKERS!

If you could give half stars on Unilocal,this post office would be a 2.5 but since that is impossible, I’m politely rounding up.
Until recently, a big part of my job was sending out an express mail package of documents once a week. The supervisor I did this for was extremely anal and always wanted detailed receipts, etc, and was initially insistent that I go in person to send it out.
Until Christmas, the post office was usually pretty dead. No more than a couple of people in line. Of course, as mentioned by a previous reviewer, around any holiday season the place is packed.
Of the three clerks I’ve seen work there, none of them seem very thrilled to be working for the post office and their dreary, go through the motions, attitude can definitely put a damper on anyone’s day. The woman who works there definitely may not win a Miss Congeniality title but she’s usually pretty competent as far as suggesting ways to save money on your shipments. She also seems to be the most knowledgeable of the three clerks I’ve seen there.
If you have a home or office printer, you’re probably still better off doing everything online and dropping it off at a post office if necessary. It’s always cheaper (they give you discounts on all postal services as a reward for not clogging up the post office in person) and, especially near holidays, you don’t have to wait in a clogged up line.

This post office is located in a small complex on Nuuanu Ave across Marks Garage. Although this branch is out of the way and kinda hidden, it is crowded at times. There are only 2 service counters.
I like to go there since it is closer to where I work and usually I catch it when it’s not too busy. There are PO boxes for rent and the PO boxes are open 24 hours.
I avoid it during the usual postal congestion times like Christmas and Mother’s Day. The lines usually extend out the door!
A word of warning: If you are old, foreign, hard-​of-​hearing, slow, not sure of the postal forms required, not sure of how to send an item, etc. — go there at your own risk. There is one guy there that is a big bully. He is very impatient and rude.