Details By Mark

Mark turned a really bad situation into the best! Our car looks brand spankin’ new!
If you need your car detailed, there’s no other shop. You da man Mark!

Mike and his crew did a fantastic job on my 2006 honda ridgeline. I’m putting it up for sale and I’m very happy with the work performed. It’s as clean as brand new.

I had Mark detail the exterior of my car. The car is a 2004 VW R32 Black Magic Pearl paint. That paint is very difficult to make look good and Mark did a fantastic job making this pearl paint shine beautifully! I hate to say it but I can’t wait to take the car back to have him detail it again it looks SO GOOD!

I’ve taken several vehicles to Details by Mark over the years, and I’ve been quite happy with the results. He’s done a particularly great job on repairing seats and interior components. The leather seats that he just restored for me came out fantastically — I honestly can’t tell that they were scratched and ripped, and they look brand new on a car that is 17 years old. Seatbelts, rugs, and other details are done very very well. He made the black paint on my car look absolutely stunning, and cleaned up the minor nicks/​scratches with skill based on what is obviously extensive experience. If you’ve purchased a used car, take it to Mark and spend a few hundred dollars and bring it back to the best it can be — it’s a worthwhile investment in your peace of mind. Similarly, just before you sell a car have him do a detail on it –it will add significant dollars to the sale and speed the process of finding a buyer.
Caveats:
1) Don’t be in a rush. If this is your only car, or you have a deadline, you’ll probably be unhappy. This is not to say it’s slow service, but adding a day or two onto a timeline for additional parts, or waiting for something to cure/​dry is part of the process. Be patient.
2) Don’t be cheap. Mark is not inexpensive, and will do things that need to be done if he sees them, and that adds up fast. There is a difference between someone who vacuums the car and puts some Turtle Wax on it versus an actual detail. Buying wheel caps, finding missing badges and installing them, fixing lights — it’s a full-​service restoration if you want it to be.
3) Don’t be unclear. If you want something done, write it down specifically. If you don’t want something done, write it down. If you want an estimate before work is done, write it down. Otherwise, Mark will do what he think is best, which may be expensive or it may not be what you expected. It will be good work, but it may not be the work you thought you were getting. (I’ve never had a bad experience in this department, but I’ve tried to be clear.)

My sister took my car to Mark to surprise me with a complete detail of my Mazda CX-​9. Given I have two labs, it was in need of some TLC. In the process, Mark discovered I had mice nesting I my engine! Bottom line he took care of helping me deal with the problem, works with my insurance and did an amazing, amazing job. I will never look any further than Mark for a complete car detail job. He is over the top awesome!
Lorrie C.