Auto-Lab

Took my jeep to auto lab after wasting money at three other places the guys at auto diagnosed the problem in one ordered the part made the repair the next day at reasonable price would recommend them to all my friends GREAT SERVICE

The good news was that the respectful and courteous. They also actually fixed my car and it runs fine. The bad news — hence the 3 stars only is that the costs are too high and simply just padding the bill. I paid $ 20 to put in a $ 4.00 dollar bulb for a tail light! Really? Even more greedy is the «diagnostic charges» to find out the cause of the problem. And there is a separate charge for each of your complaints — what would be fair would be to discount that fee and role it into the repair charges. So go at your own risk and bring a healthy check book!

My Acura RDX was shaking, especially when applying gas. A/​C also worked intermittently. They were able to take me in and fix both quickly… and for way less than I was expecting, (A/C…they found a part for less than $ 20 and got it fixed!) I love my car again. Thank you!

I called in need of a new battery on New Year’s Eve day. Larry was able to give me great price on the battery and had it delivered right away. My existing battery was tested and was found in bad condition which I had expected. They told me it was a battery issue and not an alternator issue and that I should be all set with a new battery. The car was ready to be picked up in less the an hour. I am glad I have found a new place close to home to have my car serviced in the future.
Great service and great follow up to make sure everything was working well.

Friendly but they will rip you off.
I can’t speak to quality as they wanted to charge me more than double than what the next closest shop quoted and I ended up fixing it in the parking lot after hours myself.
I wanted to use a shop because finding the part was difficult and I was pressed for time that day. They got 3stars because they will provide a loaner. Definitely a 2 star experience otherwise.
15 minutes in the parking lot on my own once I found the part someplace else. The quoted 2 hours for a job that took 15 minutes. Mind you I had NEVER done this repair on any vehicle before.
It’s a «the book says it takes two hours» type of shop so that what we charge. Also, the diagnosis fee will in no amount be applied towards the repair. Basically, now that your car is stuck here, we’re going to hose you hard.
Them: $ 530.00 plus 48 hours
Other shop: $ 250 plus 48 hours
Giving up and doing myself :$ 100 diagnosis at autolab + $ 75 for the part = $ 175+tax
Would have paid $ 250 happily. Screw these guys.

Was having issues with my car alternator… While driving with no speedometer I took it to Auto lab because of their trusted name only to be told I «can’t be helped» and id need to leave them my car for 24hrs. Didn’t care to leave the counter to check out my car and had a bad attitude. Will never go back there.