Burger King

Awful! I wait 20 minutes in the drive thru when there’s not even 4 cars ahead of me, I had one meal, they forget my fries, so I go back in to ask for them and I get to wait another 10 minutes just for some cold fries that taste like plastic. Never again.

The nuggets were old, the burger not the best, and the fries were just ok. Nothing struck as fresh within the last 10 minutes. The tables are dirty and the ketchup was empty. There was a gentleman handing out mints. Very cool thing to do, after you get the dining room cleaned. There is a girl cleaning windows, but not tables. I am not very impressed but the staff was friendly.

Always soooo slow. No matter what time of day or how many people in line, you WILL have to wait a while in the drive through. I rarely eat fast food, but sometimes, on my route to i75 I get a craving for fries. I’m probably better off making them myself than waiting here.

I would give this burger a negative rating if I could, my son his friends and my daughter went in ordered their whopper meals and kids meal, great fine… They find hairs in most of the food, ok I was at work I come home my children tell me what happened so I call, I ask for the manager they put her on the phone I tell her the problem, immediately she says oh yeah you called the one on van dyke right? WTF trying to trick me into saying it’s another Burger King no I said the one on big beaver next to the Nordstrom rack… She insists so you called the one on can dyke right that’s the one you went to, I get upset and tell her NO BIG BEAVER IN TROY. So I call her out on that she went from rude and crude to sweet and calm when I did, decides to replace the order BUT does not give the complete order gives the kids stale burgers with nothing on them so we ended up throwing them in the trash. The manager seems like a manipulating mommy dearest type. Horrible people skills would not recommend.

I ordered 2 whoppers, 2 small satis fries, 10 piece chicken nuggets, and 2 small coke zeros. Whoppers were ok. Fries were TERRIBLE. This is the second time I ordered the satis fries here. I figured sometimes fast food can have bad days. You can totally tell it was sitting and saturated in oil. This is twice this happened. Now I know for fact, they do not make these fries fresh. I work in Detroit and have ordered these fries plenty of times. These fries taste bomb when fresh. Not only were the fries terrible, nuggets did not seem freshly cooked. Never ever will go to this Burger King location.

WORST SERVICE I’VE HAD IN A LOOOONG TIME!!! I ordered a frozen coke. They came to the window after It took 8 minutes to pay and said they didn’t have frozen coke did I want Cherry… I said ok. Then they came back saying they don’t have cherry either. So I asked for a frozen Lemonade. They brought me two and I thought it was cus they didn’t have what I asked for. But then they said ohhh that’s the wrong order. And took one of the Lemonades back and threw it in the garbage. Rather then asking if I’d like it. The fries we ordered were so cold my 8 year old daughter wouldn’t eat them. I asked for hot fries. They said to pull forward… which we did. We sat waiting for 15 minutes, while we ate the rest of our food. I went inside and they said oh we got busy… we forgot about you. So we’ll give you large fries for your smalls!!! That’s it after all that I was expecting my money back… horrible customer service. This is all at 8:15 at night after my daughter had dance and I just needed to get her dinner and into bed,

Thank God this was open at 7:45pm on New Years Eve. I needed a bathroom break bad and was hungry and miles away from home! So I decided to visit.
Went in through the drive thru for the food and then went in to use the loo.
Food was 3 chicken strips combo with Dr. Pepper food was hot and good.
I have as a Unilocaler reviewed one other Burger King and that is the one at the Mac/​DTW.
What a difference of night and day! The service was fast and friendly and the food was hot and great!!! Unlike the one at the Mac/​DTW that took over 20 minutes to cook my 3 chicken strips and the food was soggy and I didn’t even get a simple «sorry» from the manager!
I will recommend this Burger King to my friends and family any day!

A Burger King that is unable to make and sell burgers? Okay…
I went here on my lunch today and was told by a super lethargic young lady after attempting to order a Whopper that their grills were down and the only thing they can make were Crispy Chicken sandwiches.
Don’t you think that’s a pretty important thing you should inform your customers as they approach to place their order? When I asked if this was something that just happened the girl told me no and that they have been down for over a half hour.
Here’s a thought, put a sign on the door and in front of the register explaining the issue. Don’t waste peoples time standing in line only to find out they cannot order 90% of the menu.
At least I wasn’t one of the «lucky» ones sitting in the 10 car long drive-​thru line without any warning that they weren’t going to «have it their way».