LifeTime Dermatology

I selected this place primarily based on reviews. After my each of my visits I am surprised at how high those reviews are. However, i review based on my experience and not somebody else’s as somebody else’s experience might be different from mine.
Pros:
–large staff
–Lisa-​yes, the receptionist is wonderful and helpful in any way she can
–bubbly young lady that stepped in while my technician was MIA. She was so pleasant & comforting. I wondered if my experience would have been different had U had her ad my technitian
Cons:
–price-​this place is definitely more expensive than other, despite the fact that they say their prices are lower-​if this is important to you-​shop around & compare prices
–the technician that treated 1^st 2 times is Tasha. I would not recommend her for several reasons: on different appts she provided different at times conflicting information, when i asked to clarify, i received muddled answers, which is disappointing. I was strictly instructed that during my visit, i had to come 2 hours prior to treatment to get numbing lotion put on my face 1 hour apart with 2^nd application 1 hour before treatment itself. 1.5 hours into my 1^st treatment I realized Tasha has not returned to put 2^nd layer. I went looking for her. At 1^st I was told she stepped out and will be back in 15 min (which would mean 2^nd layer would be 45 min late & would be on my face for 25 minutes instead of full hour before the treatment. I asked them to find somebody else to put 2^nd treatment on my face. A lovely young lady did. Tasha showed up in 15 minutes & wanted to put 2^nd layer. I said somebody already did since it was more than 30 minutes overdue. She just said ok & walked away-​not professional, in my opinion, particularly since she is supposed to keep track of time, requirements, etc. this, combined with muddled, unconvincing answers makes me distrust her competency & experience.
–They really pushed their line of product. Thankfully, i received a sample complementary with my product & determined it was not as quality as many other much more affordable items are.
I feel like these type of services are very personal & you have to feel good about the place & the technician providing the service as well as certain degree of trust & competence. I did not feel this, in fact with every visit I had a bit more disappointing experience. Bottom line, your experience might be different, however, unless changes are made, I would not recommend this place to a friend.

Very happy with this spot. I’ve had consistent skin issues that my Doc can’t figure out, and this office got me in within a day. If I just have a quick question for the doc or PA, I can just email them through the portal and get a response within 24 hours… no costly dr appt needed for those quick q’s!
Everyone is very friendly and accommodating here and the office is very clean.

I would love to give a –0 star but they don’t have that option! I had an ok visit but if was the after that really made me feel bullied! Just a word of advise I went somewhere else where the helped me with my problem Rochester Dermatology in Rochester Hills

I really couldn’t be happier with my experience here. I went in for acne and a small cyst on my back. The staff is super friendly and professional. I see Beth Belesky, PA. I told her my wedding was coming up and she was very interested in helping me get cleared up beforehand. The topical treatment prescribed to me completely cleared my skin up and cost me nothing out of pocket. I really think this staff has a genuine interest in HELPING people, not just collecting insurance dollars. I’m one happy customer with clear skin!

I visited this office based on the Unilocal reviews, and I definitely was not disappointed! So many dermatologists in metro Detroit either have an obscene waiting list for appointments or keep you waiting in the office after checking in for a loooooooooooong time.
I called on Monday and was able to get a full body scan/​new patient appointment for Tuesday afternoon. I checked in at 2:55 and was called back before 3:00. Dr. Diamond spent a long time with me and explained everything she found. I was pleased with her thoroughness and her manner! I have a couple of birthmarks on my face, including my signature Cindy Crawford-​esque spot above my lip, that will need to be removed in the future. When I go back in two months for another check up, I’ll meet with Dr. Hern, the longtime owner of the practice, who will let me know if I need to be referred to a plastic surgeon or if she can do the removals. I always love it when doctors are willing to send patients to other practices so that they will receive the best care possible.
I left with a new patient packet. There is an extensive list of cosmetic procedures they offer, including the standard Botox and Juvederm injections, peels, and treatments. I’m not really ready for those options, but if I ever want to, I would feel comfortable coming to this office.
I’m very happy with my experience and pleased that I have a new dermatology office!

I went based on reviews I read here on Unilocal.Scheduling an appointment was very easy and quick. I was able to get in less than a week from when I called. The building is a little hard to find because it’s tucked away behind a Big Boy restaurant and there isn’t great signage, but it’s a nice building and clean. I was visited by a Physician’s Assistant, Jessica. I was kind of put off because I think everyone wants to feel like you’re getting your money’s worth by being attended to by their best doctor, but Jessica did a great job of addressing my issues and concerns. I went in for acne and she prescribed me some antibiotics and topical treatments. We’ll see how things work out but I’m pleased with the experience and would recommend them to anyone else. Wait time was about five minutes and they post their forms online to help expedite the check in process. Very smart of them. My insurance covered my exam (copay) and generic meds, which Jessica accounted for.

I’m a new patient and based on my first visit I am very pleased. The entire staff was very friendly, efficient, and personable. The office was very clean and nice, and my wait time was very short. Very impressed!

This office is clean, friendly, and I have never waited more than 5 minutes after my appointment time to see the doctor/​PA. I’ve been going here for over 7 years, and won’t be looking for a change anytime soon.
These women are absolutely awesome. They’re extremely knowledgeable, kind, and will happily explain anything you may have questions about. I honestly can’t say enough good things about who they are and what they do.

I had a great experience at this office and will continue to return. I’ve been to so many dermatologists in the Metro Detroit area while looking for help for my eczema. Dr. Hern and Jessica MacDougall PA-​C are both extraordinary. They take time to listen and offered me a wealth of information I was never given at any other office or in my research. I waited to see the doctor for less than ten minutes and was greeted by a friendly staff in a clean, lovely office. Five stars!

The staff is very nice! I had a pleasant experience for a New Patient. I seen the PA not the Doctor but she was extremely nice and answered all my questions. I will go there again– they do offer many types of services.
The face cream to my surprise was not overpriced at all– I made an appt. for a free facial consultation.