The Barkshire Resort For Paws

One of the reasons I always recommended barkshire to others was bc I felt like they genuinely cared for my dogs. There were some awesome people there (Jeremy, Lauren, Taylor off the top of my head although I’m sure there were more) who really cared for my dogs and knew them. Lately, that’s changed and I am not sure if I’ll be recommending the barkshire anymore. The barkshire sadly has become one of those places who have decreased their quality.
We dropped off our dogs for overnight stay and were disappointed with this most recent visit for the following reasons:
1. Our dogs gained 7 lbs, which means either they were over fed or not allowed adequate playtime. I even dropped off labeled food for them with a ½ cup scoop to avoid the problem of overfeeding.
2. We dropped our dogs off with toys, a mat, and clearly labeled food bags (they have separate diets). When we picked them up, they couldn’t find the mat, dog food for one our dogs, and our scooper.
3. They didn’t know who we were there to pick up when we came, which isn’t usually a big deal except this is not what I’ve come to know and love about the barkshire! This latest interaction felt so impersonal.
4. No pics were posted of our dogs. Again, not a big deal usually, but not what we’ve come to like about the barkshire. They are usually so consistent with posting photos and sharing that they truly do interact with our dogs.
5. Lastly, I called twice over a week to check on my pets and was given a «they’re doing great» and «they’re doing really great» each time with no further details. It seemed like they didn’t even know who I was calling about.
EDIT: I called and spoke with a manager to address my concerns and received the following responses.
1. They are going through new staff turnover. Somebody inexperienced may have answered the phones, which explains why it seemed like whoever answered didn’t know who my dogs were.
2. The mat wasn’t retrieved bc they are doing a new system of storing the dogs’ belongings and there are some inconsistencies. This makes me wonder if my dogs even got to lay on the mat I provided.
3. They fed both of my dogs food that belongs to one of them. What? What if my dog has allergies? I can’t see why this happened when the bags provided were clearly labeled. This is also concerning bc one of my dogs has health issues, and her vet had us switch her food for that reason.
4. They used the scooper I provided to scoop food for other dogs.
5. They were busy bc they had so many dogs boarding.
6. If I’m not comfortable coming here, then I can take my business somewhere else.
I can overlook new staffing and training issues, but to feed my dog food meant for another dog is gross negligence, and to be suggested to go somewhere else is just plain rude. It’s sad to see this is how nearly 3 years of faithful patronage and promotion of this business can go so unappreciated.

Our two pups have been coming here for a few years now. Sometimes we board them for the weekend or just a a day. They come home happy and tired :)
It is very dog friendly. I love the fact that they have a tv and couch area for the little dogs in the front window. It’s funny, but true that dogs like to feel at home and it look’s just like it.
They allow you to bring blankets from home and your own food if you wish. The dogs are allowed to roam freely inside and outside and if they like water, they can take a swim.
I like the fact that one of the employees has a English bulldog like myself and understands the importance of his well being in the hot summer months. It makes me feel safe knowing that they are familiar with the breed and the high maintenance they have.
The hours are great and reservations are easy. The staff is nice and welcoming to you and your dogs. It makes you feel good when you leave knowing they are going to be having a good time and not locked up for parts of the day.
We will be boarding them again very soon!

Barkshire is the best! The care they have for other people’s pets is inspiring. I love that the dogs aren’t just stuck in a cage all day long. They get the playtime they need AND get human interaction too.
When we pull into the lot, our cockapoo RUNS in and doesn’t even look back because he is so excited to play. When he gets home he is absolutely worn out because he has so much fun.
I recommend Barkshire to everyone!

If it’s Tristan or Rob you’re working with, this place is five stars all the way. If it’s a young woman — maybe Jen? She needs serious customer service training. Or maybe she just needs to find a new line of work. Treats dog owners like they are a pain in her ass. I know they have plenty of business and aren’t going to run out of customers any time soon so maybe that explains her terrible attitude and lackluster demeanor. The only reason I continue using them is because my dog loves it.

My Wirehaired Doxie and Toy Poodle love The Barkshire — so do I. I just know they will be safe and have a ton of fun there. Worth the dollar.

This is a tough one for me, as I really wanted to like Barkshire. However, their website is seriously misrepresentative of what they actually have to offer. The «pool» is only open for a few days each month, and there is a major upcharge if you want your dog to have access ($ 20 per ½ hour). The «luxurious couches and TVs» are only available for the tiny dogs. The video on their website states that the dogs can «freely go from inside to outside» which also is not true. Watching on the webcam, my dog was let out three times during her entire stay. Finally, their Policy page states that they require «proof» that the dogs are on flea/​tick preventative (which I originally thought to be a comfort). However, they never asked me for this information.
I will admit that there are acceptable reasons for all of these things (pool is expensive, big dogs ruin couches, the outdoor area is shared, etc) — but why not just portray your facility as it is, rather than fabricate what you have to offer? Cages are still cages… even if the walls are white.
The establishment certainly has the capability of being excellent, but it simply isn’t there yet. The staff seems disorganized and unenthusiastic. Barkshire– I would suggest a) updating your website with complete information, and b) Put the leashes on the dogs before returning them to the owner. I didn’t appreciate having to chase my dogs around the waiting room trying to leash them up.
Although the facilities at Camp Bow Wow are not as large, the staff is friendlier and they are more personable with your dog. I will be sticking with them for now.

A few weeks ago, I was looking around for a place to bring my dogs for boarding. I had remembered seeing The Barkshire in Hour Magazine’s Best of 2012 magazine earlier this year so I decided to go over and get some more information. I was immediately offered a tour of the facility and after that I was sold.
This place really is amazing. I can’t believe I didn’t know about it sooner. I never felt good about leaving town before because I didn’t feel comfortable leaving my dogs anywhere. Now that I found The Barkshire I can have peace of mind. The facility is so open and clean and the outdoor space is very impressive. It is big with so much room for them to roam. The staff is great too. They are so knowledgeable and friendly, you can tell they are really passionate about their jobs and love animals. They are also very understanding if you have specific and detailed instructions for feeding, medications, etc.
Yes, there are places with lower prices, but honestly these prices are not that bad and so worth it. The well-​being and happiness of my dogs is not something I will compromise just so I can save a few dollars. This really is worth every penny. My dogs always come home happy and exhausted.
I would recommend this place to anyone who is hesitant about trying out a daycare/​boarding facility for their dogs. They will give you a tour and will do whatever it takes to make sure you and your pups feel comfortable.

For the first time in my life, I have a dog. I adopted Judy in June when she was only 11 weeks. She is a lab and pit mix — a fantastic dog with a lot of energy. I never envisioned myself as someone who would use a doggy daycare service. But sometimes, you just need to get some stuff done around the house and don’t have the time to walk and/​or play with the dog.
The Barkshire had been recommended to me by a fellow shopper at Pet Supplies Plus, so I looked them up, was impressed with their website and gave them a call. The staff was super friendly and professional. When I dropped my dog off, I was given a full tour and allowed to watch Judy romp around with some other daycampers for the first few minutes. The gentleman who gave me the tour even pointed out what some of the play behavior meant (submission, dominance, etc.) The facility was really impressive. It is evident that the person who designed this place really loves dogs. The small dog room is hilarious — they have a couch in there and when you walk in, all the little dogs are sitting on the back of it barking at you.
Judy was given a temperament assessment and her vet records were checked out. She passed with flying colors and I left her there for a half day (5hrs), which cost me $ 18. For me, it was worth every penny. When I picked her up, I was given a full report on her behavior and habits while she had been there. (They said she was very good!) When we got home, Judy was so tired that she barely even was able to eat her dinner and I was able to finish the rest of my projects in peace :)
NOTE: I do not visit the Barkshire more than once every 3 months for a couple of reasons. 1.) I don’t need a daily doggy daycare. 2.) The Barkshire location is not exactly convenient for me. 3.) The price. There are other facilities in the area that are less expensive. However, I truly believe that the Barkshire represents the best in quality — quality of the facility, the staff and the service. I will continue to use their services in the future.

I went for a tour of the Barkshire and after Tristan met my dog and we agreed to meet again with my other dogs (i own three) I received a rude call from Rob telling me my dog would not be welcome at the Barkshire. I had warned Tristan that my first and youngest dog I brought to the tour has a very loud bark, and is scared of his own shadow and everyone else’s too! To which he answered that «he had seen it all». Tristan was ill prepared to handle my dog. After three maybe four more phone calls about how I could bring all my dogs in together (my youngest finds comfort and confidence with his sibs) and on a first name basis, apparently Tristan typed into the computer that my dog was a «fear biter» hmm, barker maybe but my dog has never bitten anyone. While it is a very spacious setting, it smelled of urine in the front and there were too few handlers for the amount of dogs in my humble opinion, 1 for every 15. I can barely keep my eyes on 3!

Great place to keep your dog for daycare or a long vacation. Feel 100% comfortable leaving our dog at the Barkshire. There is even webcam program that allows you to monitor your dog while you are away.
Can’t say enough about this place. They take specific instructions about feeding, medications, playtime, toys, etc. Each dog has their separate sleeping area (not caged) with toys from home and a plush bed.
I do not know what Elizabeth M. is talking about. Every staff person we have encountered has been very helpful and kind in dealing with our puppy. They even know who is calling and reference our dog by name when making appointments.
Soon the pool will be finished to allow for both recreational swimming and hydrotherapy. They have hired a dog aquatics instructor that will be running the pool program apparently.

Do not under any circumstances send your pets here. The owners are a disaster and they are not focused on quality of care — they are focused on the bottom line — the cash flow. There are number of better places to take your pups — when choosing, INTERVIEW the owners before selecting a regular place for your pups. You will see — just as I did — that these are not the kind of people you want your loving family members to be associated with.

I cannot say enough about this place, the cleanliness, the professionalism, the attentiveness to my pet (and to me!) and the initiative every person who works there, takes for each client (dog and owner) is 110%. Switched from another doggy day care that I thought was good until I discovered the Barkshire, it made me realize all of the advantages my doggy (and myself!) were missing. I have taken advantage of their daycare, boarding as well as the grooming and I honestly cannot think of one single negative thought. 3 other dogs of my friends that I have referred, switched over to the Barkshire from some really nice places and they were in awe of the greatness. I swear I don’t work at the Barkshire, simply an extremely happy client :)

Totally worth it! They did a great job taking care of my dog. He was so tired when he left from playing. It is nice because they charge by 24 hour period rather than by calendar day. I brought my dog in the late afternoon Thursday and got him before my 24 hour period came up on Sunday so I only got charged for three days, where as most places would have charged me for four days. They have a great facility and all of the staff are very passionate about taking good care of the dogs. When I picked my dog up I got a full breakdown of how he was with the other dogs. One of the staff members said my dog was a little skiddsh at first so he brought him into the staff area and gave him some one-​on-​one attention until he was more comfortable. Overall totally worth the little bit extra compared to other places. I will definitely be bringing him back!

The Barkshire is a really great place for any dog. I have one dog who does well with any other dog, but we also have a very shy dog. I have tried to take my shy dog to daycare in the past and have been told that I’m «wasting my money» because she just «sits in the corner.» However, the staff at the Barkshire really took the time to help her adjust to the other dogs in the group and now she LOVES going to daycare. The staff really goes the extra mile to make sure that all of the dogs have a good experience. I can see the staff playing constantly with the dogs on the webcams. Thanks, Barkshire team for taking such great care of Fitzy and little Tyme

If your dog has seperation anxiety, don’t bring it here. They don’t have people there 24hours/​day. they charged me $ 150 extra in labor to have ppl there overnight to keep my dog from causing trouble like eating through doors. They flat out rejected my dog 4 days into my vacation. I had to call my vet from thousands of miles away. You have to bring your own food too and pay them 40 bucks a day. The pool isn’t ready yet either.