High Sierra Taxi

Ride from Truckee to Squaw cost double an Über ($ 80 vs $ 40) and the driver walked off with our cash without giving change, i.e. assumed the change was his tip. Based on this experience, I would caution others to get a fare estimate in advance and be clear on your tip *before* you hand over any cash. Or just use another company!!!

CUT OFF A BLIND MAN. I’m sitting at an intersection waiting as a blind man w/​his long white stick is crossing the street, in slushy snow. This taxi comes along, makes a left hand turn, swinging wide so he can get around blind man. Blind man has to turn around & get back on the street corner he just left cause he can’t figure out what the heck just happened. OUTRAGEOUS, RUDE DRIVER!!!

We were recently visiting Truckee over the week of Christmas. Sadly my car didn’t drive without skidding all over the road even with chains. Thanks to this awesome taxi service we were taken everywhere we needed to go, all of the drivers were awesome! They were polite and we even shared a few laughs with most of them. They weren’t always on time but given that it was Xmas week we knew it was a busy time.
I would highly recommend this taxi service if you are in the area. Hopefully they will continue to stay in business as long as Über stays away. Support local!

Best taxi company in the high sierras. Have used them many many times, and any, and every driver I’ve ever had have gone above and beyond to get me where I’ve needed to go safely and on time. Quality organization from the top down!

I live in Truckee and have seen taxi companies come and go. I was floored when I heard they were getting bad reviews on Unilocal.They have always been prompt and reliable and safe with me. These folks know how to handle the weather, the terrain and any special requests I have.
I called the other day because I needed a ride from my airplane hangar at the Truckee airport. A big storm was coming in and I needed a ride quick. My driver was able to find me and get me out of there. Only a dedicated local could’ve shown me the expertise and the hustle to get it done.
Thanks Nick! You guys keep rocking it out!

If you like body odor and horrible service choose High Sierra. $ 20 tip and they can’t arrange to take you back home.
Piss poor!

The guy was not very friendly and neither helped me get my bags Inside or out of the car… It’s the least he could have done for a 55 dollar ride that was only 9 miles from Soda Springs to Truckee and lasted 15 minutes… It would be a better option to hitch hike than to go with this service. Completely unsatisfactory and way overpriced. Not worth it. An Über car from Reno Nevada would be more reasonable, nicer and provide snacks and water… Also this guy seemed to not want to take me to where I originally requested because roads were too curvy … Yeah dude, we’re in the mountains. Overall, this place/​service was horrible.

I was in a bind — I did not know that there was no way to safely ride my bike from Truckee to Reno. I had been bike touring from Portland down to Truckee along the Sierra Cascade mtns. Needed to get to Reno REI to ship my bike and allow me to fly back Colorado. Google maps showed a route but when I started on it, it turned into a dirt road. Some Forest Service Rangers I ran into said they did not recommend me taking my touring bike with panniers on the road. Now what? One of the Rangers recommended High Sierra Taxi because of their Suburbans that would carry my bike and all my gear. Called them up and Ian, the driver, was there within within 20 minutes to pick me up. Drove me down to Reno without a hitch. Was really impressed with Ian when he turned off the meter after making a wrong turn due to construction. I thought that showed a lot of integrity. They helped get me out of a bind quick!

I have never seen someone be so rude in my life. This red headed driver constantly honked at people and screamed in the car. This guy has problems and should not have a job where he interacts with anyone.

Do you value your life? If yes, DO NOT USE this taxi company. Our lives were endangered by the driver.
My boyfriend and I got a taxi to go from Truckee to Reno.
While driving on the freeway, the taxi driver kept picking up calls, writing down addresses of other people who were calling for taxis and then dialing on his phone to pass the call to someone else. 50% of the drive time on the freeway, his eyes were off the road. My hands stated sweating because I feared we would crash.
I asked him: «Sir, I don’t feel comfortable with you doing this while driving.»
He replied: «it’s okay, I do this all the time.» And proceeded as before.
He also had huge anger management issues. When he couldn’t find a pen to write down an address (while driving on the freeway!), he started swearing. When one of the callers couldn’t hear him well, he basically started yelling at her. I was afraid to speak up because he clearly had bad anger management issues.
He was rude, condescending and incredibly irresponsible. He should be arrested for how he was driving.

These guys were clutch in our Tahoe outings, not to mention the knight in shining armor when a friend flying internationally was getting in to the airport much later than expected and missed all the choreographed pickups. Their airport rate is $ 120, which is a about $ 30 less than the rate offered by other local taxi/​car services. They always answer the phone (and don’t hesitate to do so while you’re in the car, which is a little dangerous and distracting, but great when you’re on the other end of that call, obviously since it means you’re being helped), are friendly, and all their vehicles are SUVs, which is perfect for large groups and/​or if you’re traveling with all your ski/​snowboard gear. They do charge a minimum of $ 30 for Squaw Valley pickups, so if you’re in Squaw Valley and only going a short distance, they may not be the best choice. Shout out to Mike for handling all our transportation needs!

They get slammed especially when we are busy in town they always try and get you home safe. Sometimes they are overwhelmed so make sure to give them time.

Picked us up at Truckee airport for a ride into Truckee. He came within the 15 minutes he specified. Good service

Definitely agree with others. Though the drivers are very friendly, the prices are ridiculous. I don’t know how they get away with these prices. 2.36 miles cost us $ 40 really??? it was after 11pm, but still wow. I was in shock.

A TERRIBLY, FRIGHTENING, EXPERIENCE! RESERVE A TAXI ELSEWHERE.
We booked a van to drive 3 couples to/​from a fundraiser at the top of Donner Summit a couple weekends ago. The ride there was pleasant and uneventful. But the KID that picked us up around 10pm for the ride home was unprofessional and UNSAFE.
1. He took 3 calls on his cell phone promising to «have someone there in 20 minutes.» Not only is this illegal in California, but I wondered how that could possibly occur since it didn’t seem he was taking note of addresses (thankfully!).
2. It had snowed while we were at the party. The drive down Old Hwy. 40 to Truckee from the summit can be challenging – and even more so with fresh, wet snow – and this kid DROVE WAY TOO FAST, even passing the snowplow!
3. No surprise that we SKIDDED OUT OF CONTROL, HITTING A HUGE ROCK, ALMOST FLIPPING THE VAN. There were no seatbelts in the middle row of the van where I was sitting, so we all got bounced around quite badly. The snowplow tried to tow us out of the ditch, but the front of the van was totaled.
4. The worst part was the kid was unapologetic. He was very flippant, rude and showed no remorse. Not once did he ask if everyone was ok! At least 2 of my friends called and left messages with the company but to date they received absolutely no response or follow up from anyone.
Ultimately, two of our husbands hitched a ride down the hill and drove a car back up to pick the rest of us up (defeating the whole purpose of hiring a taxi to begin with). Thankfully the accident occurred at the top of the road. With this irresponsible driving we could easily have gone off a cliff if we were further down the road (this is not an exaggeration for anyone who knows this road!). I will take some bumps and bruises over death any day! But I will certainly NEVER USE THIS TAXI COMPANY AGAIN.
Accidents happen. This one could have been avoided – but even so, at the very least the company could respond and apologize. Unbelievable!!!

DO NOT USE THIS COMPANY!!! As locals of the community, my friends and I take taxis quite often. Last week, we received a ride from an unruly cab driver. Sometimes, I get awful motion sickness (especially when the driver is driving WAY TOO fast). I asked him to pull over quickly, but he was illegally talking on the telephone and didn’t hear. By the time we pulled over, it wasn’t fast enough and I barreled my head through the window as to not get anything inside of the cab. I was extremely embarrassed and right away made sure that nothing got into the cab (which it hadn’t). Before he could come to a complete stop, he started screaming at all of us to get out of the cab. In the middle of the night, on the side of an unlit highway, he threatened to leave us there unless we gave him an extra $ 150. Not only am I upset, freezing, and feeling extremely ill at this point, but now my friends and I were going to be booted on the side of the dark, quiet highway. He was planning on ditching us in an extremely unsafe environment with no means of getting home. I gave him everything I had in my pocket and begged for him to take us the rest of the way as my roommate frantically started calling friends to help us. I’m not sure if he realized all of the laws that he was breaking, or if he just wanted the money, but we ended up getting our less than 10 mile ride home for an unbelievable rate of $ 150!!! Before he pulled out of our driveway, he was apologetic for his unwarranted and irate actions. However, this didn’t change any of the events that took place which ultimately put us all in danger. I also have photos to document everything (including him using his handheld device while speeding down the roadway). Do yourself a favor, and call Truckee River Taxi, Anytime Taxi, or Fast Taxi!!! All of these local cab companies have provided us exceptional service over the years. Nothing like this would ever have happened had we taken a ride from them.
THERE IS A REASON THIS COMPANY HASN’T GOTTEN A DECENT REVIEW IN OVER 2 YEARS!!!

Called Saturday to book a trip from Tahoe city to the Barker pass trail head on the Tahoe rim Trail. As we only wanted to drive one car up from Sacramento the gentleman answered the phone was pleasant and stated he was in Reno and would call me back. Which he did and made arrangements to have a taxi pick three of us up in Tahoe city at 7:30 AM on Sunday morning. On Sunday morning as we were waiting for the taxi I received a call from the taxi company. Ian the driver stated that he would not be able to take as. he then stated he was given the wrong information and he would not take us. Well that created a huge problem as we had planned a 16 mile hike that was not a loop trail but a you need to be dropped off on one end kind of hike. Ian said he would try to find us another cab but that didn’t happen. iI would never use High sierra taxi ever again!!! Why book a reservation if one is not going to honor it thank goodness for truckee River cab company they picked us up and took us to our to our destination. No thanks to the stress caused by high sierra we almost had our day ruined.

I have used High Sierra Taxi a few times and every time has been a good experience. They are fast and the cars are clean, and the prices are fair. Dan is a great driver too, really friendly and a safe driver. I feel like you can always trust their drivers to take the fast way to where you’re going too, which is a huge plus for me, as I don’t like telling my driver which way to take. Def recommend them!

Wonderful service, polite drivers, on time, nice cabs, affordable rates. Very pleased! Also had a carseat for my kid as I asked! Helped with baggage. I enjoyed tipping them. Will use again when in the area. Highly recommend! Oh, and they are ²⁴⁄₇!