Sherwin-Williams Paint Store

Update Unilocal with your correct hours! Not open on Sundays even though this says you are as does the bright red neon sign in your window that was LIT on the Sunday I dropped by.

Quality paint and great service. I’ve had all great experiences here. Started our account with Sean 3 years ago and now work with Melinda. She is awesome. Always quick turn around for everything I need. They have helped me step by step with many large projects. I highly recommend this store. The staff is great.

I don’t do that many reviews on Unilocal,but I promised myself that I’d review the Truckee Sherwin Williams. My family has a cabin in Kings Beach and I was refinishing a redwood bath and shower. The local Ace Hardware store in KB didn’t have adequate painting supplies to do such a job and referred me to Sherwin Williams. The young man at the counter provided me with one of the best customer service experiences in my life. (I don’t remember his name, but he said he had a young child). Maybe because I’m from Sacramento and I’m used to getting crappy service that his caring attitude impressed me so much. I visited this place a second time 2 months later, and this same guy remembered me and my shower project. They even had a coffee machine this time that I didn’t notice the first time; not some crappy Folgers that’s been sitting out all day, but a state of the art Keuring coffee maker. The guy even threw in a couple freebies (gloves and such). If I could give this place 100 stars, I would. The only thing that’s a pain is that Google Maps can’t tell you how to get there. It directed me to I 80 and told me I had reached my destination. What was I supposed to do? Pull over and climb over the freeway fence? If anything, I gotta knock Google for that.

Very slow service. The employees tend to help their more regular customers and friends before you regardless of how much earlier you get there. We stood around waiting on the paint to mix forever and the employee never came to tell us it was ready. Chatting with friends was much more important.
Other than that the prices are fair and if you can get some customer service they seem pretty knowledgeable.

They are awesome at matching paint and their prices are decent.

Nice people and very helpful to the painting challenged like me. I told them all about my project and they helped me get exactly what I needed and thus I had a successful painting project where I didn’t have to repeatedly go back to the store to get the tarp paper, proper tape, edger, refill cartridge, etc.
How is it that painting even the most basic room or deck always takes about 10 times longer than I estimate it should?