Car Connection

This was our first experience buying a car from a dealership, as we have normally purchased from individuals in the past. After vising a few of the «new car» high volume dealerships, we experienced all the negatives you always hear about the car buying process. Luckily, our experience with Car Connection was totally opposite. We had already experienced the nagging, baiting-​and-​switching deceptions of a few other dealerships, and were hesitant to continue going down that route. We happened to find EXACTLY the car we were looking for on the internet, at what seemed to be a completely fair price. Too good to be true, right? Nope! We called Car Connection to make sure they had the car, then headed over later that afternoon. We were set up with Dean, who was great through the entire process. We were shown the car, and then asked if we wanted to take a test drive. Dean actually offered to let us take the car out on our own, which was welcomed considering we usually experienced a constant sales pitch about all of the «great features» on all of our other test drives. We chose to have Dean accompany us, mainly because we didn’t know the area. After inspecting and driving the car, we were ready to buy. I will say, I was fully prepared for the hard nosed negotiation, and came with my portfolio full of KBB values, Edmunds TMV prices, comparable cars in the area, etc. expecting to be completely low-​balled for our trade in. To our surprise, we were offered a very fair price for not only the car, but our trade in. It was actually over $ 1,000 more than any other dealerships had offered us. After a little bit of discussion, we were able to get the total number down a few hundred dollars. What we expected to be a constant back-​and-​forth between the sales agent, him having to «check» with his boss, turned out to be very painless and easy. We were so pleasantly surprised to actually experience completely fair pricing and discussions. Dean was very accommodating and stayed far long after the dealership closed, as we experienced long hold times waiting for our Credit Union to finalize all of the numbers. We are now the owners of a great car and we will be sure to recommend Car Connection and Dean to any of our friends!