Simoniz Car Wash

VINEGAR… REALLY?
I’ve been getting my cars cleaned here for years, and although it’s never outstanding, they do an ok job.
Sometimes the employees loudly bicker amongst themselves, and it’s a little awkward, they all seem to work pretty hard.
However, the past couple of times I’ve gotten the extra detailing on the inside of my car, they’ve used some product with VINEGAR. It’s AWFUL! Sure it’s clean, but now it smells like crap.
SO… IF YOU DECIDE TO GET THE EXTRA INTERIOR DETAILING ON YOUR CAR, YOU MIGHT WANT TO ASK THEM TO NOT USE THE STINKY STUFF, BEFORE ITS TOO LATE!

Very disappointing experience. Some of the personnel were far less than professional. I have a new car that should have been easy to clean. Despite purchasing the premium wash they still failed to get the dirt off from around the license plate, the windows and the roof and I don’t think they even attempted to wipe off the console. Two stars is really quite generous.

Aside from a long line (possibly a testament to how great they are), this place was great. The price, a luxurious waiting room, the wash, and detailed cleaning inside was remarkable. They really did a better job than anywhere else in town. They really took the time to vacuum every nook, no dusty dashboards, even vacuumed under the seats. Will definitely be back. You don’t get service like this everywhere. And with the cash wash booklet– worked out to under $ 17 per wash. What a bargain!!!
I had some paint on my bumper from an idiot that backed into my car that I wasn’t able to get out and was planning to take it in for a few hundred dollar fix, the person cleaning the car took care of it with some magic cleaner. Wow! Tip doubled and hundreds saved! Boom!

They always do a spectacular job on my cars. I drive all the way from Atlanta to Tucker just because they do such a fantastic job. The manager Jason is very hands on and always makes sure I am completely satisfied before I leave. Great wash and detail… and a wonderful staff!!!

This place is horrible. I’ve been sitting here for 15 minutes now for the regular car wash. I’ve seen two cars that went in after mine that are already done. Definitely not coming back here. Sticking with Mister Car wash.

To be fair, I’ve been here several times and usually select the $ 13.99 package. I have been satisfied, recognizing that you get what you pay for. But today, my van needed more so I chose the $ 29.99 package. Big disappointment — the back was not completely vacuumed and the surfaces in the back were not wiped down. I did not get what I paid for today — I wish I had noticed before leaving. I’ll go back but will not choose any more expensive packages…

Very disappointed with this place. I purchased a super clean interior detail and carpet shampoo yesterday. When I got home, I noticed the carpet beside the seat was still filthy. I started looking around and the steering wheel was still dirty, inside windshield dirty, dirt all over the footrest, a black piece that is part of the seat base was almost totally white with scratch marks all over it, crumbs still on the carpet that was supposedly «shampooed» and weird spots that looked like dried soap all over the outside. I called and asked for the manager and explained everything to him; he was apologetic and told me to bring it back the next day or so and they would take care of it. Told him I would come back the next day since they were closing.
I took the car back today, as promised; started showing the attendant all the areas that were missed and he was very apologetic as well and promised to take care of it. I showed him the damaged black piece at the base of the seat and he said it looks like they probably scrubbed it with the hard bristle brush they use on the carpet. He said there was something they could put on it to make it black again. Great, fast forward after waiting two miserable hours for a «re-​do» and get back out to my car and the footrest, steering wheel were better — everything else was the same. All the way down to the same spot on the inside windshield.
Giving up, I got in my car and went home. I got two rags, wet one kept the other one dry. Used the wet one to rub the carpet stains and they came out very easily — no scrubbing just came right off. The other one I cleaned the windshield and fixed that. Why am I paying these people to do when I can do it better myself? I’m still very frustrated about the damaged black piece on my brand new car; it looks ridiculous.
As a side note, when I went out to pick up my car the second time, the guys in the detail bay were yelling and cursing amongst themselves. I was standing there for maybe 2 minutes and heard the f bomb probably ten times, one of them was calling someone a pu**y as* mother f’er. Really disgusting and unprofessional for a customer to hear.
I will say for a basic car wash they do a fine job; I have been here numerous times in the past and had no issues then. For detail services, find a real professional. Needless to say I will never be back. I’m upset about everything but more upset about the damage; it’s not dirt that can just be cleaned it’s actual permanent damage they caused to my brand new car.

Not a happy camper with my first experience here. I paid $ 22.99 for a «complete car wash» inside and out, yet I had to point out to the gentleman servicing my car that he missed the marks on the insides of the doors.
(I have a brand new car with less then 800 miles on it)
Upon driving to dinner after this experience, I noticed water marks on windshield and back window, only to realize they were on the «inside» of the car.
Really? Wipe marks all over the vehicle once it completely dried.
What a waste of money… never again.
Why is the car dirtier after a wash than when I brought it in?

TRASH! Complete and utter waste of money! Better off doing it yourself. For $ 22 (plus mandatory tips) my car wasn’t clean inside, after complaining they «re-​did it» half a$$ed, and it was still a mess. Car was full of dust and half vacumed. I could and ALWAYS do a better job myself at my local self-​service for $ 4:99, but was on a tight schedule, so decided to have it done by «professionals»… Lesson learnt!

Simoniz always does a great job and they have excellent customer service. We don’t go anywhere else!

I purchased a 100.00 book of car washes. I pay 15.00 extra to have the exterior hand waxed. Usually takes 30 minutes. First time drove all the way home and the interior windshield nor the dashboard had not been cleaned. Had to return the car. Now here the 2^nd time. The car was parked on the side lot not even waxed. Asked them to buy remaining coupons back they refused. This is 2 times of very poor performance. The manager Brian said I should ask for him on my return visits to ensure it is done right the first time.

Did an above average job. I spent 100 dollars at this location for a detail wash inside and out. I chose package number one the first time I went because clerk told me they were too busy for the services I wanted, and yet the clerk kept accepting more patrons after close. They finished quickly, and I must say for 25 dollars I have received exceptional interior care elsewhere. It was depressing to see the inside still looking the same as before but I drove on. The clerk told me to come back and they would give me a discount.
So later on that week I came for what I had always needed; a detail for my car. The clerk remembered me and told me he could only give me 10 dollars off. I didn’t care about the discount because all I needed was exceptional service. I told the clerk about the poor job that had been done earlier. The clerk apologized and told me «they were so busy». Again, why is it my problem and who cares if the business is busy. Please don’t make me pay for something that I can’t actually get; that’s criminal. Service purchased wereCarpet wash interior wash. Car came out looking nice, but there were stains that had been neglected to be washed and parts of the car that had been neglected to be vacuumed. For me, they didn’t wash my cup holders even though I pulled them out and set them on the seat.
The cashier was trying to be funny and it was awkward.
What I learned from this is to just wash my car myself.

I’ve been here once before a year or more ago but was in the area so I decided to come back and get my carpets/​seats shampooed.
My seats and carpet looked like new and the extra bonus carwash and RainX made the $ 70 I spent well worth it. Little nook was a little dirty but I look at EVERYTHING, as I am extremely particular when it comes to most things I’m involved in.
I’ll definitely be back. If you sign up, you’ll receive a coupon and who doesn’t enjoy coupons? They also have birthday coupons and the specials are good if you need an extensive detail like I did. Considering every detail option is $ 44.99, I think it’s great you get to mixed and match for a diclscounted price.
I’ll see you again soon, Simoniz! Hopefully I can come during the week because I heard if you come when they’re extra busy (typically the weekend) you may or may not be as satisfied as I was today because of the rush.

Great Job detailing and washing. I did the special that included the air blown detail and mat shampoo. My car was and absolute disaster before taking it in. Dirt in all the cracks, stains on the carpet. I thought it might be impossible to ever get it clean and didn’t have high expectations.
I was shocked when I saw my car. It’s like new again! The deep red stain in the back seat (don’t ask) was gone! The dirty vanished. I have no complaints and will defiantly be back.
It took about an hour for them to do what would have taken me an entire day. Granted at one point they had 4 guys working on it.

This place is the car wash environment I was looking for. I thought my car was cleaned fairly well. Some detail was missed but only because i knew where to look. I did hope for a ‘smelly good’ scent when I got in my car once it was finished, but other than that, I will return. It’s close and affordable.

Good quality and value. The car didn’t come completely clean but we would have needed to pay more than the basic wash overall very satisfied. Will go back again.

This review is a difficult one. I have Been coming here for years. They guys do a great job at the details. They are very affordable.
My only complaint is that my iPod was taken from my car. The regional manager admitted it was by an employee that had transferred to another location out of state. I was told he would follow up. I have not heard back from him. It has been 4 months.
I’d still go back. I just wish I had been followed up with.

I had a coupon for ½ off of one of the nicer washes. I spent $ 15 which seemed like a great deal, until I gave Fifi a closer inspection. The nooks and crannies weren’t cleaned, and the dashboard appeared not to have been touched. I keep her pretty clean usually, so I guess they weren’t trying super hard. I will probably be back because I’m lazy, but I won’t be happy about it. I may spring for an even fancier wash and see if the quality goes up. If not, and if I can always find a coupon, that’d be a-​okay.

Sure I love a good hand wash, but for a quick and easy painless process I go here. They have such a friendly staff. There was one instance where I left my wallet in my car and a woman who worked there came in to bring it to me just because she didn’t want anything to happen to it. I thought that so thoughtful.
The only downside is that I always go in wanting the $ 11.99 base cleaning, but end up getting talked into something different. But they really do a great job leaving me with a super clean car.

Been here few times and this place knows how to make your car look amazing with great service.
Last time I was there, I got their full detailing special for $ 89. Usually over $ 110 for this service. It was well worth it since my car looked brand new again! My leather seats looked so clean and since I have light tanned leather, it was looking dirty. But now they still look great. The wax job was very nicely done and the crew of 3 or 4 people did my car fast. but not so fast that they missed anything.
I might be doing this annually in Spring.
The waiting area is pretty nice with good amount of seating and TV along with a window to view them working on your car. There’s even a kids area.
This area also sells snacks and beverages.
They also do a great job on regular washing and cleaning of your car.
I highly recommend this place for your car wash and detailing!