Art’s Pit Stop

All the 5 star ratings are well-​deserved ! While visiting in Tucson, my son’s truck had a sudden leak. Unfamiliar with Tucson, I found this place on Unilocal,and was amazed at all the great reviews. We gave it a shot, made an appt, and so grateful we did ! Honest, straightforward and polite. Fix done within hours and total cost $ 50…thank you, Art’s Pit Stop!

Thank you Justin for fixing my power steering on my Honda Civic. You have an advance knowledge of various vehicles. I am very glad I read these reviews. Art’s Pit Stop’s staff are trustworthy and so is their work, This is what all customers want from a mechanic and this place is great!

I needed to get some work done on my car, so I looked around for a reputable shop. The reviews for this place were almost too good to be true, so I gave them a shot. They definitely lived up to their reputation.
They’re kind of busy, so try to plan ahead if it isn’t an emergency. They’ve been able to get me in within a couple days of when I call them. Each time I’ve taken my car there, they’ve started work on the day they promised and have contacted me before noon with a diagnosis and estimate. They finished the work the same day and I got my car back before 5 PM. One-​day service isn’t something they guarantee, but that has been my experience for minor repairs.
The best part is the way they treat their customers. They’re honest, helpful, respectful, and communicative. They’ve never tried to sell me on things my car didn’t actually need. They’ll explain your problem and suggested repair in as much detail as you would like without talking down to you. They save the old parts so you can see yourself what went wrong and why it needed to be replaced. You can even take your old parts home with you if you want. Overall this is a great business, and I will be a long-​time customer.

I took my car in Monday after reading all the reviews. This place has definitely lived up to their reputation. Great customer service, honest and fairly priced. I highly recommend.

Great, honest, friendly mechanics. My daughter is a young student, and we live out of town. I was worried about being taken advantage not knowing Tucson. We were looking for a honest mechanic and after reading the reviews we brought her car here. They diagnosed the problem and fixed it immediately. They didn’t try to upsale on things that don’t need to be fixed. After a few days, she had the same prob but was just overlooked. They did not hesitate to fix it and didn’t charge us. They were 100% honest. I would definitely bring all my cars here.
You know you can’t say that about many mechanics. And there prices are reasonable, you know there not out to get anybody. They are friendly and have good communication. I would definitely recommend them to anyone.

Just had a minor incident with my high mileage car. Not good because I’m 500 miles from home! Check engine light came on! These guys ran diagnostics to determine that it was a non issue, and reset everything. Out in less than 5 minutes. Great service! I’ll be in the area a lot in the future, and wouldn’t hesitate to use them again!

I had a great experience with Justin at Art’s Pit Stop today. With an upcoming road trip and an unresolved service light, I called and Justin told me to just stop in.
He scanned my system with 2 different scanners, answered all my concerns, and made sure he covered all the bases. He felt that it was as simple as the service light hadn’t been reset properly. The tech’s at the oil change business had sworn up and down that they had reset it and there was a bigger problem.
It seems to be fixed now, and the cherry on top was that there was no charge! I will definitely return to Art’s Pit Stop.

This place is amazing and wonderful. I had my truck at another shop for 8 days and the dealer for 4 days, but no one could find the trouble. I took it to Art’s upon suggestion from a friend, and WOW, what a difference that made. Chip thought he found the problem in a day (he did, actually), but wanted to keep it overnight to check some more things just to be sure that it was the problem. He wanted to avoid unnecessary expenses by maybe replacing the wrong thing (it was a difficult problem, after-​all). It turned out to be the problem. We replaced a part and the truck runs fine.
This place is not your usual auto shop. These folks know how to work on vehicles — not just how to read the codes from the computer (which is what I kept hearing from the other shops — «The computer isn’t throwing a code, so we can’t find the problem,» was a common response).
I feel so lucky to have found this place. It is where all of my vehicles are going, now.
Thank you! :)

We usually take our cars to Art’s Pit Stop, and they are the most honest, reliable guys around Tucson. We have 2 old cars and they always tell us what we need to get done and what can wait, etc. I have been nothing but a completely satisfied customer for a couple of years now. Can’t recommend them highly enough.

Where’s the 6^th Star? Everything I read about the Pit Stop was true. I’m traveling for the winter, and needed some minor work done. Had to book the appointment a few days out, a good sign, but they had me out in just over an hour.
Checked a minor electrical issue… blown fuse, changed the oil and got my A/​C working for just over $ 50! Super friendly staff… very clean facility. I’m ready to move to Tucson to be close to this place.

I had a 120k service interval done back in September of 2012, but I’m writing a review because I’ve had poor to mediocre experience with auto repair shops before and after.
Art’s has the look and feel of an auto shop. They make no effort to turn it into a salon or hide what they actually do all day. I got the distinct feeling that the business end of making money was a low priority, compared to every other place I’ve taken my car. I don’t think there is much overhead or hierarchy here, just mechanics who know cars.
They were honest and straight forward, almost to a fault. They definitely had no desire to sell me any service or fix anything on my old car, 99 RAV4, that didn’t really need to be done. That takes both honesty and the knowledge and experience to distinguish what is really necessary now from what can wait for a while or forever. They must stay busy from return customers and word of mouth, so they don’t need to advertise or sell you anything you don’t need.
I’ll definitely be back here next time.

Ver honest, quick and great guys. We were driving the Tucson and had ac issues. These guys got us in, fixed and on our way. Rare in the car repair world

Wonderful place with great and kind people!, I went in thinking that I needed freon cuz my A/​C would not work, 15 min later the comes back and tells me that someone turned of a switch causing the fans not to turn on that I did not need any freon my air works great!, just awesome !!! I am a women and would have never know any better.

This is the most honest mechanic I’ve ever worked with. They are reasonably priced and work hard to create lifelong customers. This is the first mechanic that the final bill came back less than the original quote. I never feel like they are trying to milk their repair bill. I’ve sent a lot of people there and they are full of business based on word of mouth alone. I can’t really say enough good things about them. Sure the place doesn’t look like a glimmering dealership, but who needs that when all you need if your car fixed.

If you are Unilocaling right now, then you are in good hands when you landed on this page! I have been going to these mechanics since I was 16. They have been doing a fantastic job, and if you want to make a car last go to them. End of Story. Our family has 5 cars, none of them are under 130,000. Guess why? These guys.
Also keep this in mind they charge much less than most mechanics I know. In the Phoenix area you are lucky to find a mechanic who charges under $ 100/​hour. Just give them a call and find out what they charge, I’ll give you a hint. Its much less than $ 100/​hr.
O yeah, did I mention they were good guys?
Also ask for Justin :)

I was referred to Arts by a friend and wasn’t let down. I generally feel very taken advantage of at car mechanics bring a lady, but they seemed extremely honest, trustworthy, and told me my noises were nothing to worry about despite me being forthcoming that I expected a repair. No frills, but very trustworthy!

Great mechanics. Honest folks who don’t try to rebuild your engine for every oil change. They sent me to the dealer for a warranty issue when they could have charged a fairly significant fee. Good work for a fair price. What else do you need?

Every review here is right on the money. Had the AC go out on a Mazda 3 and it was expensive to fix but I am confident it would have been far more anywhere else They were generous with their time and diagnostics. Good people. Great Business. Solid
ethics. You need an appointment.

I seriously can’t say enough good things about this place. I’ve brought my car here a few times and they are always honest, fair, reliable, and even generous. These guys will go the extra mile and always try their best. Its just obvious that they know cars and aren’t interested in making a few extra bucks at the expense of someone having a negative experience. Even when I call on the phone they are patient and try their best to give me some advice or suggestions to help until I’m able to bring in my car. This place is exactly what you want in a repair shop.

I found out about Art’s Pit Stop through a coworker’s recommendation and I’m so glad to have found a great mechanic! I have been in on several occasions and I’ve only had positive experiences.
They’ve looked at my car’s check engine light a couple times at no cost when the dealer wanted to charge $ 110! I also feel like they’ve been super honest with me. There are a few things that need to be done to my car, but they said I was ok waiting on them (when the dealer made it sound like an emergency to get fixed). I’ll definitely be going to them when it’s time to have it fixed and for my next oil change!