Ben’s Bikes

Great bike shop, great owners that are highly knowledgable and helpful! Prices weren’t to high and im very satisfied with my purchase! I definitely will be back for all my biking questions and supplies! SUPPORT THESE LOCAL BUSINESSES!

I took my bike here based on all the reviews saying this place was a great bike shop. When I dropped my bike off for repairs the staff seemed friendly and accommodating. I left knowing they would have to order a part, what I didn’t know was that it was going to take 2 weeks to get my bike back. I had to call them to check on the status of my bike and was told I would receive a call when it was done. I never received that call. The next time I heard from them was almost at the 2 week point when they finally informed me my bike was ready but they had lost my pedals. Again, I was told they would call me back after looking around for them and again I never heard back from them. So I finally just went to get my bike and they had not found my pedals and informed me the bike had been ready for a week. As a first time costumer, I am now a last time customer.

My fiancé and I had to ship our bikes here from out of town for a training camp. Ben’s bikes put together our bikes just perfectly, Ben worked with us all week; he is very knowledgeable, patient and helpful with bike maintenance and trouble shooting problems. Could not have had such a flawless week without them! Thanks Ben

Thank you for being so professional about replacing my tube/​tire Some places might not have warrantied the replacement tube and labor.
Thanks again!

Wow what a great shop! Loved the staff and how I was treated and the care they gave my bike. No bike snobs here, just folks who know what they are doing and care about their customer. I’m a fan, and a customer for life. I did not buy my bike from this store, but in the future I would a buy a bike from them. The tune up my bike received was fabulous, and they fit me to my bike too! They have a great selection of bikes, supplies, and a wide range of prices. Their level of care is top notch. I highly recommend this shop!

I have been going to Ben’s Bikes since October of last year when I decided to ride in my first El Tour de Tucson. Ben was soo friendly and helpful from the moment I walked in. The customer service that everyone provides at the shop is beyond compare. Ben and the staff greet you with a smile and always take the time out to answer all your questions or concerns. I would highly recommend Ben’s Bikes for all your needs!

Great bike shop: friendly, talented and dedicated. I had a cross bike that I needed help getting converted back from road killer to dirt killer, with improvements to the original capabilities. They patiently helped me decide on the right handle bars, shifters, tires, etc. to meet my new requirements of being able to ride like the devil ANYWHERE I wanted to ride: dirt, gravel or pavement; city or desert. They did an outstanding job and have earned my business for good.

Great business and it’s family owned. They have always been nice, friendly knowledgeable and professional. They also offer military discounts. Luckily I live nearby, but I would drive across town to give them business.

Love the deal I just got on my new bike at Ben’s. I look forward to a long relationship with this business.

Bought a bike at the UA auctions a few weeks ago, unfortunately it had a couple of issues with the brakes (full replacement of both) and the previous owner had made some modifications that more or less made it unride-​able. Took it in yesterday late afternoon, got a quote quickly for the repairs, didn’t want/​need to make the bike able to ride crazy off-​road courses. They fixed the brakes and adjusted the chain (at no charge) to make the bike perfectly fine for normal use. Told me it would be done by 5 today, called me 45 minutes later and told me it was ready for pick up. Took it for a ride last night and it rode, and most importantly braked, great.