BRAKEmax Southeast #06

Never had a bad experience with this store. Nothing but good things to say.
The Saturday crew gets me in and out the same day, and at a competitive price. They’ve kept my three old vehicles going strong. On top of that, one of the mechanics owns the same vehicle as I do, so he provides extra pointers on what may go wrong.
You can’t find service like this at most places. I’m loyal to these guys.

moved here and had past experience with midas but went to brakemax and midas for estimates because i would need a future appointment regardless.
the midas on 22^nd east of kolb was very poor in courtesy, and honesty. the estimate was inflated and incorrect. brakemax estimate was explained courteously and it was an honest assessment. i was able to get everything done plus some preventive
work for about half of the phony midas estimate. i will continue to give brakemax my business… and i will be calling the midas customer service line to advise them of
my experience there.

Absolutely horrible service and an incredible ripoff. The wait time was atrocious, and they don’t go over any costs with you ahead of time.

I just brought my 2010 Nissan Versa to get an treatment that would get rid of the musty smell in the AC. I was very impressed by the service. The mechanic came out and talk to me twice about my issues. I will definitely start going here for my car repairs!

We used to go to this one before the Rita Road shop opened up. The people there are always friendly and helpful. They have always treated us fairly and have giving good advice on upcoming maintenance issues. They suggest, but never push. On this trip I needed an oil change. My wife waited until the last minute to get it change. I called around and most places could not get me in. On the day I went in they were able to fit me in at a time that was convenient for me. I was in and out in 20 minutes.

A few weeks ago I purchased a car and I thought it would be a good idea to have the brakes checked to see where things stood. I stopped by the BrakeMax location on Kolb and after a moderate wait, they came out and told me my front brakes were fine but my rear brakes only had 10% left. They quoted me $ 170 for the brakes, $ 50 for a hardware kit, and $ 40 for a brake fluid flush but said my rotors didn’t need to be turned. For the price, I might as well do my brakes myself given the times.
I went ahead and bought a set of pads and when I took off my wheels over the weekend to take a look, the pads almost looked as good as new pads less perhaps 20%.
After making a few calls to shops around town (full service mechanic shops recommended by friends), they were not surprised about my experience at BrakeMax. Stay clear of this shop and get a 2^nd opinion at a shop you trust or check them yourself.
Lesson learned, I hope others do not get taken by this shop.