Catalina Post Acute Care and Rehabilitation

This place should be shut down. It is absolutely disgusting. My husband was there for 3 weeks, & they almost killed him. He had no voice, due to being intubated so much, he lost his voice. They stuck him at the end of the hall, wouldn’t make sure he had his call light, so if he needed help, he couldn’t even yell out. They would let him sit for HOURS in his own feces, before cleaning him up. He tried to get out of bed one day, because no one would help him, & he fell to the floor. They just let him lay there on the floor. Even worse, some idiot girl did a ‘swallow’ test on him, & determined his swallow was the same as a stroke victim, & took away all his food, & drink. They couldn’t figure out whether to nose feed him, or put a peg in, & let him go EIGHT days with no food, or drink. When they finally decided to use a nose feed, not ONE nurse could get the feed in his nose, due to their incompetency. He finally insisted on being sent to the hospital, even though the 2 heads nurses, Malloree, & Kendie, said he was being ‘stubborn’. When he got to UMC, his potassium level was so low (1.5), from no food/​drink for 8 days, that the emergency room doctors said they’re surprised he didn’t have a heart attack. He also was constipated at one point, & was assaulted by a CNA, named Frank, with a frozen, bullet point suppository. When my husband said to stop by mouthing it out, & shaking his head no, Frank wouldn’t listen, & ended up tearing the lining. UMC said we should file an assault charge. UMC also did a ‘swallow’ test, & found nothing wrong with his swallowing, & put him on food, & drink immediately. Catalina Care Center advertises as a ‘world class’ facility. It’s more of a world class dump, where the employees care less for the patient. it’s the bottom of the barrel. I am filing a complaint with The Joint Commission. This despicable place really should be bulldozed down ~ it is absolutely disgusting, with very low, low quality care, & low class employees, especially the nurses. Their physical therapy is crap, as well. Never, never, never send a loved one to this piece of crap dump.

catalina healthcare staff are guilty of depraved indifference homicide. they let my brother –in law lay in in bed unresponsive for two hours before calling 911. my brother _​in law was bleeding, and had abdominal pain for hours and they never sent him to the hospital for evaluation ! catalina healthcare is all about getting the mighty dollar !

Disgusting should be demolished and replaced with a parking garage. The food is worse than
the jail. Hygiene was lacking, floors were mopped with dirty water and dirty mops, always smelled sour and foul. Medications were never accurate. I was there for 20 days due to a total
hip replacement and I had to beg to have my bedding changed. It was only changed 1 time and by a therapist because housekeeping and CNAs were too busy doing nothing. My bed
collapsed twice and I had metal bars poking in my back, it was almost a half hour before anyone acknowledged my calls for help. I do not eat red meats, my menus were clearly
marked NO RED MEATS, every meal had a red meat and after it was removed I was left
with dry rice or instant cold mashed potatoes and bread, they did not substitute with anything
else or ask me. if my friends and relatives did not bring me food I would have starved. The room temps were kept at a freezing level, it was explained they had to do that to keep the bacteria down. Night shift was like a Frat Party, I hoped I didn’t need assistance. Night shift was sparse, the more mature ones were kept busy, too busy, the
young ones were busy laughing and hitting on each other. I need to have the other hip
replaced, I will never go here again. STAY AWAY, GO ELSEWHERE.

This place is a hell hole for sure. The physical therapists are bottom of the barrel. They dropped my dad once and made a joke of it, then let him fall out of bed as no rails on it. Made another joke of it. My father is walking now because I got him out of that horrid place. Do not let your loved ones go here.

Only rehab center with an anti-​gravity treadmill. She loves to use it! Therapy has been great and thorough. Admin staff pleasant and very helpful.
I met her occupational, speech, and physical therapists. each one has been very caring and professional. And seem to genuinely have a vested interest in her rehabilitation. The building appearances are very deceiving.
Everyone has been so good to my loved one. Thank you to all the therapists!

My grandmother spent several months here so I hope this review can provide some useful information about this place.
From the beginning to the end, they were very accommodating to not only her needs, but the entire family’s needs. They always made sure my grandmother was as comfortable as possible while at the same time making sure we were kept in the loop as to everything that was going on. If we had a question, it would definitely be answered in a timely manner.
Most people are friendly, from the front desk to the nurses, and from the doctors to the administrators. They make sure that Catalina Care Center is a welcoming place for its residents and guests. They offer lunch and daily that the residents and guests can eat together. They have many activities for their guests, such as card games and yoga. For religious residents, they offer religious services.
My only concern with Catalina Care Center is that if you go to one of the wings, it is half the likability of the two wings closest to the entrance. This third wing is for those with less money, but as I was walking in this wing, I noticed that every wing had to have a fan to keep the residents comfortable. The walls and rooms looked like they hadn’t been taken care of a long time. Simply put, this wing is outdated and lacks the services of the other two wings.
That being said, the service that was provided to my grandmother and to my family was great. It is why I would recommend Catalina Care Center for someone who needs it.