Costco Optical

Take a ticket, wait for your number to be called shortly, and the friendly staff will help you out. If you’re ordering dailies or daily contact wear, make sure to have your prescription with you or faxed in before you come. Also, it takes about 3 – 5 days for your order to come and NO, you cannot call and order it over the phone because you have to pre-​pay it. Simple instructions and staff are prompt. They’ll call you when its ready for pick up. Their prices are very competitive with other optometry offices. My boxes are $ 63.50 each for a 3 month supply for Accuvue dailies and you’re never hassled by them to purchase a year supply, like other optometry businesses. Only thing is, parking is a nightmare and they don’t have covered parking except tiny trees — not ideal for hot AZ weather.

I love Costco optical for two main reasons:
1.) Extremely friendly customer service from great people with great personalities… they’re always happy to help! You know they like their jobs because I’ve seen the same faces there for years.
2.) An awesome selection of unique frames, many of which are designer, for prices that don’t break the bank (most are sub $ 100). Lots of current styles packed into one wall and a few glass cases – I get compliments all the time on the Furla frames I picked out of the case!
Now, if you’re familiar with Costco, then you’re familiar with crowds. You’ll have to take a number for counter service (adjustments, pick ups etc.) and the wait is anywhere from a couple minutes to a half hour, depending on time of day. But (!) I’ve ordered glasses from them before and had them arrive several days before the expected date – all right! They have a one year warranty on lenses, which come standard with anti-​reflective and scratch proof coating.
The reason I detract a star is because I’ve also bought single vision Crizal lenses at other optometrists and I feel the coating on the Costco lenses is a little less durable than the coating on my lenses that cost 2−3x more, and had a longer warranty period. If you wear your glasses all the time and don’t change styles/​prescription often, then you may want consider more expensive lenses. Also, for the extremely blind coke-​bottlers like myself, I could swear there’s one more level of high index lens that Costco doesn’t carry and my other optometry place does… don’t quote me on this but definitely look into it if you have a high prescription.
Long and short of it: budget friendly with miles of style! Not as cheap as those «$ 99» places, but out the door at $ 125 after insurance was AWESOME (roughly ¹⁄₃ what I paid at the dedicated optometry office on the same vision plan). If you can figure out the insurance ins-​and-​outs and are very specific about your lenses, one avenue is to pick out frames here and fill the lenses elsewhere… otherwise the lenses you get here are still quite respectable. Like the rest of Costco, members only and debit only.

Dr. Nanni does a great job. He has always helped me to improve my vision and it is easy to get an appointment.

I had an eye exam and purchased some glasses from this location about a month ago. When I picked up my glasses, I had to bring them back a few days later because the prescription seemed off. Doctor Nanni immediately figured out the problem and explained it to me. Apparently the lens curve on my previous (most current before these new ones) glasses was about 5.5, whereas most good labs will automatically make the curve as low as possible for the thinnest, lightest lens. If your eyes are used to a certain curve, everything else will make things look rather psychedelic (kind of warped), so if you’re having this problem after a few days with your new prescription, have it checked out. This also happened to me the last time I bought glasses (at a very expensive optician on the NW side of town), but it wasn’t explained well, so I didn’t know to tell Costco about the situation. I was also having problems with the fit of the frame, so when I talked to Rick in the optical department (who I highly recommend – he’s great and knowledgeable), he recommended I start from scratch with a new frame. I haven’t ordered my new glasses yet, but when I do, I’m supposed to call Rick so he can make sure the lab gets the curve right for me. I am very satisfied with the customer service I received, as well as the thorough explanations from both Dr. Nanni and Rick. I will definitely return to this location for all my and my family’s future eyewear needs.

Sometimes I feel lonely and I need a friend. When that happens, I just head to the Grant Road Costco Optical, because you really can’t find a group of more happy or helpful people to talk to.
In the mood to chat about personal problems?
Done.
Need advice on your future career path and educational options to support your ambitious aspirations?
Done.
Last but not least, want help picking fabulous frames from among the best selection in Tucson? (Tons of designer brands — Marc Jacobs, Coach, Ray Ban, etc.)
Done.
This is a one stop shop for everything optical, and way out of bounds beyond.
Visit Mike, Rich or any one of their team members for a truly exceptional customer service experience. From expert assistance with selecting and fitting your glasses, to discussing discounts and explaining the insurance reimbursement process, these peeps are on point.
The prices simply cannot be beat here. I purchased two pairs of everyday glasses, complete with transitions lenses and scratch resistant coating, plus a pair of prescription polarized sunglasses for $ 450 — before insurance. That’s an insane bargain.
As shoppers walk by the Optical Department many smile and wave, or stop by just to say hello. Yep — they’ve got it like that.
Mike put it best when he recently told me «You’re part of the Costco Optical family now.» Lord knows, they have no idea what kind of relative they signed up for.

Got both pairs of glasses and they’re just what I ordered. One pair is single lens with transitions (sunglasses outside) that I’m using for driving. The other pair is a progressive bifocal which I use for everything else. I received both pairs in just over a week. The technicians at Costco fitted them and I’ve been very happy with them.

I was the lone person in my family to not wear glasses. When I found out I needed glasses I knew I was going to Costco optical. My wife and daughters had always gone here for glasses and contacts… now I know why.
Not only do they have unbeatable prices, but they have some of the friendliest customer service/​technicians I have ever encountered.
Costco is known for selling lots of products in bulk. You can even get eyeglasses in bulk — your second pair is only $ 25. I’m not sure if that’s just a special they are running but I didn’t take advantage of that. Maybe my vision is getting worse but my hindsight sure is ²⁰⁄₂₀.

Costco Optical is great! I had an eye exam with Dr. Amy Thomas and I couldn’t have been more pleased. The exam lasted quickly and the doctor was very efficient. She totally made me feel comfortable! I got to try out some new contacts that feel comfortable in my eyes. She wrote me a prescription for my old contacts and the new ones I tried on. $ 85 for a contact lens and eyeglasses exam is a great deal!