Handi Car

They are nearly always late, usually by at least an hour. It’s disgusting to me that people rely on this service which is entirely inadequate on a level that reaches blatant disregard for those they serve. If I could give them no stars, I would.

This company disappoints on so many levels. They arrive late, they lie about their proximity when they are late. They have caused my husband to miss his medical appointments because they arrive so egregiously late that the doctor actually LEAVES! Yesterday was the worst: They pick hubby us early (!!) at 10 am for an 11:15 am appointment 40 minutes away. We are all excited until the driver starts driving 20 miles in the wrong direction to pick up another passenger. Highs yesterday were above 105 degrees. They take that second passenger to his destination and start crawling to my husband’s destination. They arrive 30 minutes late, the doctor leaves. They then proceed to supposedly take him home, but pick up another passenger on the way, take HIM to THAT destination. Hubby was held hostage in the hot car for 3 ½ hours — no water, no restroom breaks, and barely an apology for taking him on a joy ride all over town. He came home dehydrated, needing to pay a penalty to the doctor’s office for missing an important appointment. Husband has MANY serious medical challenges. A DISGRACE of a company! Best to pass. Handicar ought to be ashamed of themselves!