Went in and saw a sofa we liked, they claimed it was a $ 2200 sofa on sale for $ 1500. We put it on layaway for $ 500 down. After we got home and looked online we found out it was a $ 1200 sofa that everyone else is selling for $ 900 online. Went back and told them we wanted our money back and they refused to give us a refund. Now we have to go file in Small Claims Court to get our money back from this VERY unethical fraud of a business!!! DONOTGOTOTHISPLACE– THEYLIEANDSTEALFROMYOU!!!
Michelle M.
Évaluation du lieu : 1 Tucson, AZ
Would give zero stars if I could. Rude, unhelpful. They follow you around the store in case you plan on sneaking out with some overpriced worn-out couch, and have no sales skills/manners or social skills for that matter. Save some money and go to Lazyboy where prices are cheaper for new! They do have one or two nice pieces but that’s about it. The place smells like a dusty old museum.
Marni A.
Évaluation du lieu : 1 Tucson, AZ
I had Home Style Gallery come and pick up furniture from our home. The driver was more than RUDE! First, I was told they would call the day prior to schedule pick up. That did not happen!!! I had to call them the day of at 4:00pm to see if they would be showing up. Received a call back at 5:00pm in which they gave me a 3 hour window. There goes our dinner plans… Second, when I had called to schedule the services I was told by Ashley pick up charge was $ 50.00. When the driver arrived and had loaded the furniture I was then told $ 60.00. I made a call to the store, which I was told«THATISTHEPRICE». Again, customer service HORRIBLE! Being very frustrated at this point I told the driver I was not happy. His exact words, «NOONECARES» I really just wanted to have them take my stuff of the truck, but we were moving back east and had no other options. I do not think this company understands you are the customer. They take 50% of the furniture value, so in my case they were making $ 900 from me. Not to mention paying $ 60.00 for pick up. You would do better off donating your belonging’s to a charitable organization or putting them on Craigslist. No hassle and you would make more money. DONOTDOBUSINESSWITHTHISCOMPANY!!! BEWARE they also price your items higher than what is in your contract, but you only get half of the money they put on your contract.
Danielle C.
Évaluation du lieu : 4 Tucson, AZ
HomeStyle Galleries… A Place I Can Afford” I’ve seen ads for this place before and never ventured going to either of their places because I thought I would find something like Goodwill but with a better smell. Let me tell you, I was wrong. As my furniture escapade continued after finding a lovely dining set from Cost Plus World Market I knew I needed to find chairs to go along with this table. Because I am lazy, I always shop the Internet first and I found their website( ) which begged me to stop by. A lady showed me around the place, pointed out some chairs that weren’t really my sense of style, but were nice nonetheless. I did find a dining set that reminisced what I saw at Sam Levitz for slightly more than the sale price. Then we went around the corner and she showed me four chairs with some character. They were French Provincial with a Southwest style. I thought«hmmm… umm. welll… yeah». The chairs had real leather seats and were an eye catcher that was previously in a model home. All four chairs for $ 342. I was hooked but didn’t buy immediately. So the next day I went to DeWitt. Amazed by the glamor and prices, I was in a hurry to leave DeWitt and head straight back to Home Style because the chairs there looked almost as expensive as anything I would have found at DeWitt, but was like way cheap. You tell me one $ 900 chair versus four $ 80 chairs, who wins? Of course Home Style does! However it took my visit to DeWitt to appreciate the find at Home Styles. I am still trying to find something wrong with the chairs I bought from Home Style because they were super cheap. I would have given Home Styles 5 stars except for their no refund and no exchange policy. Not to mention their lay-way policy is a nightmare too. They have great gently used second hand stuff. And if you’ve bought something there you want to have replaced in your home, they will consign it for you if its worth anything(no particle board allowed, only real wood). Once sold they get 50% of the profit. This is another place I would most likely visit over and over again if I find that these chairs I bought last longer than 10 years:-)