J & L Complete Automotive

Discovered this little Tucson gem via Groupon, 2 oil changes for $ 25.
They do complete work. Lisa is their front office manager and makes the experience worth it. Very friendly and thorough customer service.
Only a few techs and three bays, but they do work quick and are willing to work around your schedule. They even managed to accommodate an oil change appointment with only a days notice (I do recommend setting the appointment well in advance, they happened to have a opening for me with only one day notice which is sweet).
They allow you to drop off the car for the day, but they don’t provide a shuttle or lift back to home/​work/​school.
However, I wish they would clean up their act a little, when I received my vehicle they had left oil smudges on the door handle and all around the oil filler cap and engine plastic cover. It wasn’t anything I couldn’t simply wipe off, but I shouldn’t have to do that if I’m expecting a full-​service oil change.
That said, it’s a good local joint we should support.

DO NOT TAKE YOUR CAR TO J&L! I brought my car in to fix a simple problem that did not necessarily need to be fixed. They took over a week on it, tried to do multiple things without determining first what was actually wrong that cost me money and did not fix anything. Not only did they not fix the problem but they caused more problems on my car. It was completely drivable before I took it into J&L and now I am going to have to take it back in because it is not drivable at all! Lisa is very sweet and talks about how good her customer service is but apparently they should focus a little more on the automotive services!

This place really needs to be on the Unilocal radar. It is as good as it gets! A small family owned auto shop in the center of Tucson with super friendly staff and very competitive prices!
I have brought my Honda here and my Jeep Cherokee for significant work. Lisa is a customer service pro, runs the office, schedules appointments and keeps things running smoothly (some small operations just have the guy under the car answer the phone).
Juan and John can fix just about anything and are easily accessible if you have any questions. If anything changes once they start working on your car they let you know immediately because surprises are fun but not with your car — what’s not to love?