Jo-Ann Fabric and Craft

Just a heads up: if you don’t have a receipt they will not refund you more than 50% off the price of the item. The manager Sherry must be overworked because she was very rude. I had 15 receipts and my items weren’t on any of them. :(The Fiskers punch I bought wouldn’t work but because I didn’t have the original packaging they wouldn’t help me. I left with my products. I am a VIP customer but they don’t keep track of those sales. Very disappointed.

Be prepared to wait at the fabric cutting desk for over an hour! The cutters care more about gossiping and chatting than helping! It’s pathetically sad.

Waits at the register and for fabric are not optimal. Only bright spot is that at Hancock they are a LOT worse. Not a selling point for either establishment. I hate how they mark the prices up so you can use a coupon to ‘reduce’ them for a deal. Mostly try to stay away.

Talk about a store where the employees just want go in and punch their card and apathy permeates the air. I had to walk around for ten minutes before I could find a sales rep, and I had to go to the front of the store to even find someone. In addition, I needed to get some ribbon cut. There were ten people in line waiting for fabric to be cut, and there were only two people cutting fabric. They took their sweet time, showing no concern with the growing line, and let customers go back and grab more and more fabric off the shelves while everyone else is patiently waiting and has their fabric/​ribbon already picked out. Talk about indifference, inefficiency, and being unfair. The lady in front of me left her phone at the cutting station, and I saw it within a minute of her leaving. The right thing to do was to try to find this lady in the store who was probably checking out or at least send an overhead message about the phone. The Jo-​Ann fabric lady could have cared less and didn’t even put the phone aside. All she did was use her microphone to let someone know a phone had been left behind. Finally, when I went to check out i asked the cashier if the pillow was 50% off because I wanted to make sure that it was as the the 50% sale sign was only on one pillow. She rudely replied, «I don’t know hon. I“ll have to scan it.» Just say you’ll scan to it find out. I’m never going back. Will patron Hancock fabrics from now on.

This is a sewer’s, quilter’s, crotcheter’s dream store. This stir is huge and there isn’t anything that we can’t find here. From different needle sizes to fabric to stater kits and even hard to find yarn colors they have it all. The even had a Lego like kit for my 10 year old son to put together. Oh and dollar hand soap pumps for $ 1. Amazing stir just wished they hadn’t closed the one on the west side if town:(

This store is huge! i was so used to our jo-​ann back in LA (louisiana not los angeles!) teeny tiny one. So when i first entered this place, my eyes bulged from all the things they have in this place. I love to sew and do different kind of crafts (hubby called it crap) and this place served me well when it comes to one stop place to get all my stuff. Surely will be coming back here since it’s so addicting (good for your obsession, bad for your wallet)

I should say my wife and daughters are a fan. They love this store for all things sewing and crafting. They are aware of the classes they offer, but have not taken any so I will not rate those. The staff is helpful and friendly.

When I lived in both Beaverton, Oregon and DuPont, Washington I loved JoAnn’s. They had friendly employees, everything I needed in stock, and great prices. Sadly, I did not have a good experience at this store on Monday evening. I’m due to give birth in less than a week, and with my daughters nurseries JoAnn’s was the place to go for cute DIY room décor. The reason for my visit was to return three items that I didn’t need, with a receipt, and shop for a few last minute items. When I entered the store, I stood in front of the labeled return register while a middle-​aged woman tried to act like she couldn’t see me so she could gab on the phone. When she was done chatting, she told me it was really more convenient for her if I went to the purchase line, which had quickly grown. By the time I was at the front of that line, she had been told she needed to work at a register, and I was stuck with her horrible attitude for my return. Needless to say, this store will not be getting any of my money. I would be giving a lower rating, but the customers who were able to deal with the high school and college aged employees seemed to be having a much better experience.

Love the selection! Very clean store

I LOVE Joann’s fabrics because when you’re looking for that ONE specific trim, they have it! And you don’t have to buy 200 feet of it when you only need 2. I love that Joann’s lets you buy as much as you need and that’s it. I also love that there are ALWAYS coupons to use on your purchase, either from the Joann app or in print. I dabbled in some clothes designs this year and this store had everything I was looking for. It’s overwhelming though, and I really had to organize my ideas and list before I went shopping otherwise I would have probably went crazy and bought tons of stuff. The employees were helpful and cheery. I really like this location more than the eastside one, and I would probably go out of the way to come here, because it is just organized so well.

I’ve always used Michaels across the street for my-​to-​go craft store. I decided to give Jo-​Ann a chance, especially since they had the items I needed all in one stop.
I had a very difficult time navigating around this store. Shouldn’t glitter be put in the same place? That was what I assumed, but I ended up finding the glitter I needed in the wood crafts section instead.
There were probably only three or so employees working that evening and the store was packed. It was very difficult to find an employee to ask for help. There was only one cashier and that resulted in a long line.
After gathering my supplies, I soon found out that the prices on their website were not the same in the store. I was told that the website is completely different from the store. I’m curious to how that works. What is even more weird, is that their website will tell you how many of a particular item is in stock within a particular store.
Coming here gave me a headache. I won’t be returning.

If you’re in to crafts, this is a great store. It’s always clean and well organized. The staff has always been very helpful. They not only accept coupons, they will help you make sure you maximize your savings. They even accept competitors’ coupons.

This is a nice Jo-​Ann store– it’s nothing amazing, but it does offer a wide variety of craft supplies, fabric, a framing department, etc.
I often get what seem to be awesome coupons in the mail «40% off!», but in the fine print it’s for one full-​price item and not on sale items. Then I go to the store and whaddya know, everything is on sale! So more often than not, I don’t get to really use the coupon, but it did its job by luring me into the store.
If you need fabric cut, avoid going on the weekends– the wait is horrendous and they have a «take a number» system but no real waiting area, so people needing fabric cut often wait at the end of the aisles by the cutting counter, making it difficult to browse.
Overall, they do have a great selection of a ton of craft stuff. I just wish I could use the coupons they send me.

I almost have enough yarn to open my own yarn shop. But I had to get more. It was on sale & I had a get an extra 15% off from my Joann Phone app.
The fabric area in every fabric store always seems to be an area of high anxiety. I try to stay away. I needed some fabric for the lining of a purse I crocheted so I picked up some precut quilting fabric. The precut squares are only $ 1.99 for 18X21 piece. I’m no geometry wiz kid but that’s not a square. Anyways, it was fast and cheap.
Also got some yarn for some future projects. And some New hooks that were less than $ 3 with bamboo handles.

Desperately needed a greeting card and couldn’t find one across the street so I shot over here and they had me in and our in no time.
Thanks!

I come here for quilting fabric when I’m on a budget and can’t afford the «good stuff» that you’d pick up at a dedicated quilting shop. The quilt fabric is often on sale, so you can get decent fabric for $ 4-​$ 5/​yard, but the quality is lacking in comparison to the quilting shops.
Be prepared for a long wait if you come in after work or on a weekend. The «take a number» system at the cutting counter can often have queues of a dozen people or more, and though they’ll occasionally open an «express lane» for 3 cuts or less, you’ll often find at least a half-​hour wait, even for a single cut of fabric.
Overall, the quilt shops have MUCH better quality and service, but if you can’t afford $ 9-​$ 10/​yard and don’t mind waiting, then Jo-​Ann is passable.

I like Jo-Ann’s better than Michael’s because they aren’t stingy with their coupons, let you use more than one, take competitors coupons and generally have better quality beading and jewelry tools, and artist supplies!

It’s convenient to have a Jo-​Anns so close to home, but when I need to go in for something, I try to find an odd time to go to avoid the looooong lines that always seem to form, both at the cutting tables & the front registers. With such a busy location, you’d think they would have a few more employees on hand during rush hour. That being said, the store has always been clean & very neat. I’ve never had a problem returning anything, either. I don’t believe it’s a superstore Jo-​Anns, but they do have a wide range of items. A fair amount of baking items, a lot of season decorations & a very nice scrapbooking section among other normal sections.

I really dislike this store. It generally has what I’m looking for but they NEVER have enough sales help. I hate waiting in line at the cutting table when there are 10 – 15 people ahead of me for just a yard or 2 of fabric. They seem to not really care if they have you waiting. Once you wait in the cutting line then you wait at the register forever. I cannot believe that a store that has this much business doesn’t add an employee or 2 to their staff. I have started purchasing online from
because I get free shipping, don’t have to pay taxes and get my cuts quickly. Joann’s feels like they are the only game in town and don’t seem to mind keeping customers hanging around in line.

I was looking for a bright yellow invisible zipper. The closest they had was a goldenrod colored zipper. Not a whole of selections as I would have liked.
However, the staff was friendly and helpful.

I LOVE these new re-​modeled, exaggerated Jo-​Ann stores. They are like the Walmart version of Michael’s in terms of selection and layout.
This store has it ALL in terms of crafting, jewelry making, quilting, sewing, scrapbooking, painting — you name it, they have it. They also have a GREAT selection of seasonal décor and craft items, most of which is on sale before, during, and especially after the season. In fact, it seemed that the whole store was on sale when I visited (which was on a Saturday morning)! When I saw this store on Broadway during a visit to Tuscon I knew I had to make time to stop, as there are certain jewelry items I can only find at Jo-Ann’s. I left with them — and then some — most of which was on sale and very fairly priced :)
It’s probably a good thing they don’t have a store of this caliber in Los Angeles — I would probably take every class on the schedule and drop all my money here!