KFC

I ordered a dine-​in dinner. I asked for salt. Christopher, the manager, said they were out of salt. I said they should have a sign up informing customers they have no salt. Christopher was copying numbers onto a sheet. I said, «Bag up my dinner. I will take it with me.» He kept copying numbers. I said, «I am an unhappy customer. Bag up my dinner. I am your first priority.» He said, «No. My first priority is money. You have to wait.»

Zero stars. Gave order, paid the guy, waited 5 minutes. Then told NO WHITE MEAT‼ WTF‼‼ Out of cole slaw. What are they doing all day? Watch out for the HUMONGOUS pothole as you enter. We walked out with cash in hand, not waiting 20 minutes!

THIS PLACE IS GROSS!!! Oh my gosh it needs to be shut down and cleansed! It doesn’t even deserve the one star! I walked in looked around saw how gross it was and walked out!

Tried this location since my previous one has been shut down. Went on a Tuesday evening, and they were out of half the stuff I wanted to order. They ran out of something else the guy in front of me ordered because someone at the window got the last of it instead. Then they ran out of one more thing I intended to order just before I got to the counter. I never even got any food. Employees obviously must withstand angry customers often, and don’t seem to want to be there as indicated by their rudeness. The place was a dirty dump and parking is ridiculous. They didn’t even bother to turn on their sign. Two other angry customers stomped out of the store cursing before I could even get to the counter, and one of them warned me about the terrible service and lack of food before they announced that they were out of chicken strips. He promptly left. I will never go to this store again, and I’m glad I never got any food from there. I would not have expected it to be good or even cooked properly. it seems like KFC on the whole (at least in Tucson) is far below what it used to be. Their prices are much higher and the size/​quality of the food has decreased dramatically. If I want good fast food fried chicken in Tucson, I’ll stick with Lucky Wishbone, Church’s or Popeyes. Sad because KFC used to be the best. Totally at the bottom now.

Being that it is a franchise restaurant you should know what you’re getting terms of food and quality. But for a fast food restaurant, the customer service here was great!

My one cooking deficiency is that I cannot make good fried chicken. I don’t know what went wrong in my genes, but I can’t. Therefore, we go out for it when the craving strikes. The great KFC location around the corner from us closed quite some time ago, but the family really wanted KFC, so we gave this location a try. We ordered, through the drive thru, the basic 8 piece family meal. We were told that they were out of mashed potatoes. My husband said, «Cancel the order then, because the mashed potatoes and gravy are my kids’ favorite thing here.» Then, the guy said, «Well, I guess I could make more, but it will take a few minutes». First, how does KFC run out of mashed potatoes and second, since they’re obviously from a box, why was it so much trouble to add hot water and mix up a batch? Later, at home, the chicken had obviously been pulled from the oil, not drained, and dumped into the bucket. It was the greasiest fried chicken we have ever experienced. The skin was so drenched in grease that it was inedible, so we ate fried chicken with forks and knives so we could pull the skin off. The biscuits were rock hard and inedible, but the potatoes and gravy were actually pretty good, which is why I’m giving 2 stars instead of 1. The coleslaw was, well, KFC coleslaw. This was definitely our last visit to this location. I guess we’ll try another the next time the KFC craving strikes. I must add, I really wish that we had read the previous reviews beforehand!

This is absolutly the worst place I uave ever been to. It should be shut down. Their have been times when the employees were locked out cause their wasn’t anyone to let them in. The food is bad and I have had blood in my chicken. Ill order food pay for it and only get half sometimes. I have waited half an hour just for a famous bowl. And it still hasnt changed.

Seriously? This place is unacceptable. How do they run out of something everytime we go there? This time it was chicken, macaroni, green beans and pepsi. After taking my money and order, We had to pull forward, also after waiting 10 min at the drive through window. Then at least FIVE people pulled forward and left while we were parked. I went in to get my food and they still hadn’t put ours together. They acted like we were such an inconvenience But sending buckets out the window. wth is wrong with these guys? They also forgot my food in our bag after insisting that everything was in there. I freaking hate KFC now.

One day we went to the place on our lunch break walked up to the door. We saw a young lady get up and lock the door. We couldn’t get in and there was no one at the drive thru. Please tell me why you come to work and refuse to serve people. You don’t lock potential customers out of the damn establishment. And another thing. I always got sick at this location. There use to be some cool people working there but now I don’t even bother going. Ever so often I would get this guy at the window who was all super nice. Now, not so much. I’d rather not return.

Super happy to see my man Carl at this location. We used to hit him up at the Speedway KFC back in tha’ day before it shut down.
While Carl’s got it going on, this location seems to have all the same issues that plagued the Speedway KFC. Endless lines in the drive-​thru (10 mins waiting tonight) and then when you finally get to order, they are out of half the items on the menu. Not cool, not cool. Great to see a familiar face after a long time, but they’ve got to step up their game.

Filthy!!! Windows were so dirty you could not see through them! Same thing with inside.
I walked out.
Gross

Terrible service and always out of food. I went to the drive-​thru of KFC around 7:30 PM to order a family bucket, the extra crispy. As I pulled up a truck in front of me appeared confused and left the drive thru. It was my turn to order… I requested the bucket of extra crispy and was told they were completely out. The guy said it would take 15 minutes for them to cook it, his demeanor sounded upset and annoyed of customers. I said never mind and drove away the truck behind me heard the employee’s reaction also and drove away.
This honestly hasn’t been the first time this KFC has ran out of food during operating hours. It just upsets me that it has been happening more frequently and the management doesn’t seem to care. I’ve had better luck going to the KFC on the south side of tucson vs going to the east side.

This place is awful! They made us wait in line for 10 minutes, and then came to the window and told us they were out of biscuits… as if this wasn’t bad enough, I made a comment on how sad the other drivers in line would be… to my astonishment the guy leans out the window and says, «oh they didn’t order any, just yal…» Never again will I put my dinner on the line at this Store… Good bye 4eva!
P. S. we ordered Grilled chicken and got Original Recipe too… terrible!