Luna Pool Service

As good as it gets. Justin and Luna are professional, knowledgeable and honest. They know how to service pools and do so well This is the best service company of any kind that I have found in Tucson.
Justin is the only pool company owner I am aware of that screens employees for drugs and criminal background. This is very important when you have someone working around your home.

Justin billed me for pool service even though he wouldn’t show up.
I was even billed for pool service several months after I fired him for not showing up and trying to get me to unnecessarily replace costly equipment. The pool was constantly turning green. Besides not being trustworthy, and doing a very poor job, he had a very unprofessional demeanor on the phone.
I switched to Economy Pool– though it costs a little bit more, they are trustworthy, reliable, have a professional attitude and keep the pool brilliantly clean.

Can’t get much better service than Luna Pool Service! We had a real problem with our pool that required some real time being spent to get it straightened out. After contacting several other companies in town we could never get them to even return our calls! Justin was right on top of his messages, always returned our calls and kept in contact letting us know when he was arriving etc.
He was very knowledgeable, spent all the time we needed to answer our questions and very fairly priced. Justin and his Tech worked for DAYS on our pool and it is now sparkling clean and beautiful!
As our home is now going to be a rental we were a little concerned hiring someone we had not had experience with previously, especially since we live out of state. But, Justin and his Tech’s have put those worries to rest. We know he will keep a good eye on things and he’ll contact us if something is wrong. We trust him completely. Thank you Justin!

Justin might be the hardest working man in Tucson. He takes care of hundreds of pools in Tucson but always makes time to return phone calls and address my pool issues. He recently came out on Sunday to fix something and does quality work! My pool is always sparkling and spotless when his crew is done. He is the epitome of customer service and he guarantees the quality of his work. If you are looking for a great pool service give him a try as you wont be disappointed.

Luna Pool Service has done a fantastic job for us. Our pool looks terrific and Justin goes the extra mile to keep us satisfied. We are seasonal resdents and Justin will take the time to phone us back in Illinois if he notices any problems around our Tucson home. The guys who take care of our pool appear to be happy with their jobs and always answer any questions that we have as new pool owners. Luna Pool Service gets our highest recommendation.

I’ve had nothing but solid interactions with Justin. They took over my pool when I’d been struggling with it for a few months, and got it stable right away. They check my cartridge filters, notice when there are problems with the equipment, and make adjustments when necessary (without me having to manage the process.) They do service calls for problems that are exceptions (e.g. my heater and pool light were broken) and they are reasonable and knowledgeable. They also have done landscaping projects for me, and when there was a problem, not only did they fix it, they also gave me a credit because the problem had cost me money. I think that any service/​contractor/​vendor you use, you have to approach it as a partnership because you have to have good communication for both parties to benefit and to be happy. Plus, with any contractors, it is the nature of the beast to sometimes encounter problems because you’re dealing with equipment that breaks, or like in the other post dated 09/​10/​2010, they are having workforce issues, or for any other number of reasons. I know that Luna, and the folks I’ve encountered that are working for Luna, all want to do a good job, and make the effort to do so. I really recommend them.