McDonald’s

I’m not sure what happened to customer service in this country, but this is definitely NOT the place to find it. Most of the time their food is OK, if it’s fresh, but their accuracy and attitude is sorely lacking. My husband drove through this evening to pick up one of their $ 12.99 value packs and added on the 2/​$ 5 burgers. He asked about the 2 extras at the window and they said they were in the box. Got home and not there. Drove back with receipt and the «manager» (don’t know his name because he had lost his badge) argued with him. When my husband asked for a new order because the original was now cold from being carried around, the manager turned to a fellow employee and began speaking Spanish and they laughed. My husband was not pleased and told them so.

ALWAYS check your bag, and your order on the screen, and your reciept. Always.
Food is typical, employees seem generally confused, but genial.
Not at all sure what it’s like inside, looks scary from the outside I use drive through, and think «They **** with you at the drive through» every time!

If I could give less then one star I would. I stopped here on my way home last night, to pick up all of 4 items. There were two people ahead of me, so I thought it would go quick… I was wrong.
The first car went threw quick enough, but the car just a head was just sitting there for almost an hour.
Two cars behind me left while waiting, and if I hadn’t been with someone else I would have left too.
After the hella long wait, the only explanation they had was «we ran out of meat, and had to have someone drive to the other location, to pick some up».
We didn’t get a sorry, or even offered something for our wait, just the lame excuse.
I will never ever come back to this location again.