Very slow response. I called on Saturday, left message, no response. Called this morning, Monday, a serviceman answered and said a scheduler would call me. Three hours later no response, called again, got answering machine, three hours later the scheduler called; I already got another company who had already sent a serviceman. I’m giving two stars because they were at least friendly, slow but friendly. Sorry still poor customer service!
Karen D.
Évaluation du lieu : 3 Phoenix, AZ
When its cold and you need heat and it is hot and you need cooling, you get desperate and just want the work done. My advice: get bids. The work was done and the air is now warm, but I am really hot under the collar when I got the bill. Why is there a truck charge? Who is watching when these guys tell you it has been two hours. $ 88.00/ hr. Call and around and get estimates… just sayin’ !
Paul D.
Évaluation du lieu : 4 Oro Valley, AZ
Air conditioner out, 100 degrees outside, 88 degrees inside, wife grumpy, kid sick. I called Old Pueblo and they said they could have someone out between 3:00 and 5:00. Got a call at 3:00 saying he was on his way. He came out, looked at the air conditioner, fixed the air conditioner, charged me, and left. Air conditioner working, 100 degrees outside, 77 degrees inside, wife not as grumpy(they are not miricle workers), kid still sick. I was happy with the service. They were professional and knowledgable.