We like to order delivery but occasionally do pick up dinner at this location. Last night we call to place an order and were put on hold and finally they asked us to call back in a couple minutes. After five or six minutes we called back and they said that it would be 5 to 10 minutes before anyone could take the order because they were really busy. I could hear the other line ringing in the background but we had swung into their parking lot and it was not full. I’ve seen many places too busy to get the food out on time, but I don’t recall ever being told they’re too busy to take our order. We went to Rocco’s.
Curtis Y.
Évaluation du lieu : 1 Tucson, AZ
Well I haven’t eaten at Rosati’s in a bit. I decided to take my girlfriend there for her first time. Upon arriving noticed there was 3 tables not including ourselves. NOTBUSY, Lauren was my server and she was nice. Did notice when we ordered our pizza she wasn’t writing anything down. I thought awesome a server like myself that knows what the hell she is doing. Nope definitely not the case. I ordered a pan pizza with Canadian bacon, pineapple, olives, and onions. After i ordered we did decide to add garlic as well so I asked her to add them and she said no problem. Well I did notice some people coming in after us. Well guess what? They got their food before us. That was my first sign it was going south. Second sign– they brought us a pizza that looked similar to what we ordered, grab a slice put it on my girlfriends plate. Then the two girls come up and tell us that’s not your pizza. They take the pizza behind the counter remove the slice from a plate and place it back in the whole pizza. Then they delivered it to the couple that had come in behind us. Really, pretty sure you don’t ever do that. Well 45 min our pizza arrived. Well it was a stuffed pizza with Canadian bacon, pineapple, and garlic. So she does come to ask us how everything was, I communicate with her that 1– didnt order a stuff crust, 2– no olives or onions. She didn’t really seem to care about her mistake. So she walks up with a soufflé cup of olives and says«here before you guys go»… what about my onions lady? So the check comes and of course im looking at my itemized receipt, she didnt fix her mistake. She charged me for a stuffed crust which I did not order. Well your tip is zero, you take accountability for your actions as a server. Will definitely follow up with a manager cause if I don’t tell you, nothing will be fixed. Then more people get that same service. — still hungry
John D.
Évaluation du lieu : 1 Tucson, AZ
How do you mess up spaghetti? Rosati’s sure figured out how to… Burnt, sauce was terrible … Service during a slow night was super slow too — stick with the pizza
Kathryn M.
Évaluation du lieu : 5 Tucson, AZ
First time here. I am born and raised in Chicago and am always skeptical of «Chicago style» pizza not in Chicago. This place knocked it out of the park! Great thin crust and Chicago style. Only difference is that in Chicago it has more sauce. But that didn’t take away from the taste or overall texture. Great pizza!!!
Sal A.
Évaluation du lieu : 4 Los Angeles, CA
I don’t know what all these people are complaining about on Unilocal; Rosati’s is arguably the best pizza in town, & their staff remembers your face. The staff is young, but they do their stuff; the guys aren’t sagging their pants(like a few places I’ve been) & all the girls smile like that’s what their paid to do. The Spinach Trio is the pizza of choice, as of late; they generally have some sort of special every night, but it isn’t neccessary. Beers are moderatley prices, & they have some awesome micro-brews. Go here, any night of the week; if it happens to be busy, just wait it out… everyone visiting Tucsin needs to go here at least once, even if they just want to pretend they don’t like it. PS. Outside seating is better, shoot for that first.
Ari O.
Évaluation du lieu : 2 Tucson, AZ
Frequent flyers at the Rosati’s on 6th, but it’s getting tough to hold out. It always a crapshoot on service especially when ordering for take out or delivery. Today again they screwed up our order. A bit of service goes a long way.
Michael G.
Évaluation du lieu : 3 Tucson, AZ
As a native New Yorker, I definitely prefer a thin crust pie. This was a welcome change. It was hard for me to understand the sauce on the top. All things considered I would give this pie a good recommendation. The crust was tasty. The cheese gooey and the toppings fresh.
Derrek P.
Évaluation du lieu : 1 Tucson, AZ
Worst experience I’ve ever had… I’ve eaten here before and was pleased… We ordered through @Grubhub they quoted a standard of 35 – 45 minutes which was reasonable… We decided as Rosatis was only a couple blocks away and asked if we could pick up rather than wait… They said It was fine… We arrive at Rosatis… They have no idea what order you are talking about… We call @grubhub they say we will be refunded and the restaurant had the order… An hour or so passes… We call Rosatis they say they will deliver order… 1. We wanted pickup 2. We don’t trust that there is any way you will get this right 3.
Mike P.
Évaluation du lieu : 4 Barnegat Township, NJ
Ok maybe I’m not a foodie but I like to eat. I also know what great service is and what great food tastes like and this has both. I can’t speak for anyone else but my experience and it was great. The Bestie Boys played in the back room. My pizza was quality and my Greek salad was also very tasty it was a great place to eat. My only criticism would be a warning how big a slice is. Not just large but thick. My second slice is coming back to my hotel.
Robin R.
Évaluation du lieu : 1 Tucson, AZ
Each time I try this place I am hopeful, but always disappointed. Delivery service is slow and makes food quality suffer, soggy and lukewarm. Carryout is better but they still managed to mismake my order. I had a pan pizza once and it was tasty so we got it again, but now the crust is super flat and had absolutely no body to it. At least the people are nice. They are getting great at apologizing. But this is three times I’ve been let down. Won’t be spending any more money here. Sorry guys.
Laura P.
Évaluation du lieu : 1 Green Valley, AZ
I was a regular fan of Rosatis pizza in the Chicago area, best pizza ever! Then I moved to Tucson and tried this Rosatis. What a disappointment. Second worse pizza I’ve ever had. The sauce was more like tomato paste than pizza sauce and barely any cheese. The edges were burned and the middle soggy. I won’t be returning.
Michael S.
Évaluation du lieu : 1 Tucson, AZ
Ordered lunch to be delivered for a meeting of 9 people. Waited a long time for the order and then after left by the deliverer, we discovered that many things were forgotten. None of the ordered drinks were brought, no dressings for salads, and no sauce for wings or mozzarella sticks. When we called to complain the manager characterized the missing items as «extras»?! The sandwiches were average to below. Chicken almost raw in the chicken parm, bread wholy unimpressive. Nothing good to say about food or customer service.
Brad H.
Évaluation du lieu : 3 Tucson, AZ
Pretty good stuff. I ordered the Chicago deep dish style. They start with a deep dish crust and put on a ton of mozzarella cheese, then their sauce, which is canned(whole?) tomatoes, and the toppings of your choice. Don’t be put off by the word«canned» because it tasted really fresh.(Tip: don’t get the sliced tomatoes as a topping as it is really redundant with this sauce.) This sauce is in clumps on top of the cheese and is spiced with herbs which makes for a tomato-y, tasty sauce. The crust is really quite good. It isn’t greasy. Nice and bread-y. My only complaint is that the toppings were a bit scant. With all of that cheese and the sauce, I could hardly taste the pepperoni, sausage, and mushrooms. The mushrooms were especially few. The other half was the same, The Canadian bacon, green peppers, and pineapple got lost in the sauce. Unless you get double of your toppings, you’re really not going to taste them. Too bad, as the Italian sausage was nice and sausage-y. To compare with Rocco’s Little Chicago, which I really like, this deep dish is not as greasy, but there seems to be less toppings. I think we liked the flavor of this sauce better. The crust was a bit better than Rocco’s. The overall experience was about the same to maybe slighter better in some ways. You sure get a ton of pizza. Only two slices did me in. Nice and weighty.
Robert C.
Évaluation du lieu : 1 Discovery Bay, CA
Very disappointed… My daughter is a student at U of A and I am her father in California. She was all alone on Easter Sunday and I wanted to order her favorite pizza to help her feel a little better. I called Rosatis to order the pizza and they told me I could not pay for my daughters dinner unless I she had my credit card in her hand when she arrived to pick up her dinner. Of course, my daughter would not have my credit card so Rosatis would not accommodate me. I asked to speak to the manager but the young man on the phone told me that the manager was pretty busy and that he was«pretty much in charge». He ultimately declined my request to buy my daughter dinner and ended the conversation. Very disappointed…
Daryn M.
Évaluation du lieu : 4 Tucson, AZ
I was very impressed with the pizza. I have had«rosatis» before in PHX, I had been hesitant to order because tucson has so many good pizza joints… But I must say I was really impressed with the pizza. I prefer a saucier pizza, and the sauce was delicious. Overall very good, I am surprised by the reviews on Unilocal… the only odd thing was the crust was emptied out… hard to explain, but, pan cooked cut out around edges, empty crust… but most dont eat crust anyhow… and the rest of the pizza tasty. id say one of the best in town for takeout /delivery…
Narisa S.
Évaluation du lieu : 5 Tucson, AZ
I’ve ordered delivery from here twice and the service and food is just absolutely amazing! The baby back ribs and lasagna is to die for! Delivery always arrives 10mins prior to estimated delivery time which is always great!
Amanda W.
Évaluation du lieu : 2 Tucson, AZ
Ugh, Rosati’s. They have some of my favorite pizza in town and I would have given them 5 stars if that’s what they stuck to. Unfortunately they decided to create this gigantic menu and half of it they have no business cooking. The other night my partner and I ordered take out from them. I wasn’t in the mood for pizza so I ordered the large Cesar salad with grilled chicken for $ 6.50 — as opposed to the small, $ 3 option. My partner wanted to try their burgers so she ordered one along with a calzone, you know — in the pretty likely event that a burger from a pizza place was awful. Apparently they were out of calzones but didn’t bother to tell her that on the phone. Instead they gave her a tiny slice of frozen cheesecake but still charged her for the calzone, which we found out when the delivery guy got to our door. The other thing we found out is that their salads are a joke. I included a picture of the salad and cheesecake, next to banana for scale. They were both just really small. Good thing they do pizza well, or they wouldn’t have gotten any stars.
Mike R.
Évaluation du lieu : 1 Nags Head, NC
Objective. Two slices of pizza… 7 minutes to place order. 25 minutes to get them. Unreal.
John M.
Évaluation du lieu : 3 Rochester, NY
Well it took 15 minutes to get our order taken, while the place was pretty much empty(1 other couple at a table). Our waitress was behind the bar talking to cook and a girl at the bar the majority of the time… Anyways, the wings were fantastic! Perfectly cooked, and the buffalo was very flavorful, not all just heat. The pizza however was barely mediocre, as with all the other pizza I’ve come across I. Tucson. The crust is flaky and dry, almost biscuit-like. The sauce was incredibly bland and monotone, no taste at all. Onions tasted old as well. Took forever for the waitress to come back and grab our check, she was once again in the back talking to people. Only reason I gave it a 3 was because of the wings, they were awesome!
Melissa C.
Évaluation du lieu : 4 Tucson, AZ
How is it that Rosati’s only has 2.5 stars? The pizza alone earns it at least 3.5, and the service here is fantastic! It’s our go to place for pizza delivery(I just can’t stomach Domino’s or Blackjack) and the pizza arrives hot, so I know it hasn’t been sitting in the trunk of the delivery guy’s car for 45 minutes. I like their sauce(we always order our pie with extra sauce) — flavorful with a hint of spiciness — and the toppings taste fresh. I’ve never had anything other than their pizza, so I can’t comment on their other menu items… to me, ordering a burger at a pizza joint is like ordering chicken nuggets at a Mexican food restaurant. ;) I’ve never eaten in the restaurant, so I can’t comment on the dine in experience either. But I do occasionally pick up my order instead of having delivery, and the staff are always friendly and the place — albeit small — looks clean. Yesterday, I stopped in for a pick up order, and I noticed they had a sign on the counter announcing that they now offer gluten-free pizza, which I might try next time. The manager said that they are planning to offer gluten-free beer as well. It’s not the cheapest pizza in the university area(that award goes to Blackjack — blech!) nor is it the absolute best. But it is good pizza, and I think it’s priced appropriately — plus you can almost always find a coupon for 20% off or a free pizza when you order one of their large pies. The manager shared that they are giving all UA students a back-to-school discount, and they are working on getting set up to take CatCash, so in the future you should be able to use your Cat Card to pay for your meal. Won’t that be handy!