I am a parent of a patient who was involuntarily discharged after one week of therapy. I spoke with two psychiatrists, Dr. Moyer and therapist Joan-E, who were involved in the discharge, neither could recall specific events that led to the discharge. Neither of these people could speak from the file although both confirmed that there were complaints. Both retracted statements about my child saying that they really weren’t sure what had happened. Both promised to send me a copy of his file and list of other programs at residential facilities for him. They took my email address and phone number and so far, day 4, have not responded. The entire program absolutely dropped my child without any of the promised help on a transfer or hand off with information. I have left a total of 5 voicemails to date with no response. All this from a mental health care facility charged with caring for its patients. I am very disappointed. Sierra Tucson was very happy to take my payment but has shown nothing but negligence and lack of professionalism in my child’s treatment.