My cocktail dress was ruined! Spoke to District Manager, who initially stated that my dress had a manufacturing defect… Later in the conversation admitted that Sparkle did not have the correct equipment to clean and press the dress… AFTER ruining it! Shouldn’t Sparkle employees know what they can and cannot clean? I requested that Sparkle reimburse me for the cost of this dress and have not received a follow up call even acknowledging my request. I will not return to any of their stores. Sparkle stores utilize the same plant for cleaning so beware!
Kathleen K.
Évaluation du lieu : 1 Tucson, AZ
Prices are absolutely ridiculous! They charge almost $ 12 per item to dry clean. I should’ve realized something was amiss when I didn’t see any signage that talked pricing. Shame on me for not asking first but every other place I’ve ever been charges $ 4 or less. The employee couldn’t articulate what, precisely, causes the increase in price over the competition. I will assume that little angels kiss the clothes clean.