St Joseph’s Hospital

Sunday night not much going on while waiting to get a room is like being 8n line and the nurses are all 13 to 16 years old. Playing toss with post it. Can you believe they spent 35 min talking about why she has her friend draw puppy feet on them so she can place them on the board when a patient leaves and flowers when the room is in use they all stood around giggling. Then 1 tech gets a page and he picks up and says be right there. When he was sure the radio was off he says I’ll be there when I get there and they all giggle. They they talked about who had what for lunch. The one te h who tonight was putting on a show like he was working was walking so slow that the blood he had in his hand could have clotted. You could tell he was on the outs with them because they gillgled when ever he walked by and he had a mad look on his face. I got in a room at 11:30 pm and did not see anyone again till 9:15 am and I had to flag her down. And she tells me on because we are busy please I saw you on you phone more then 9 times. They she says on your Dr will be in I ask her who jus t to see if she would lie. Boom she does because I then told her I have no Dr and this bit h says oh well I’m not your nurse I will find your nurse. 30 min latter Shawn comes in and says what are you here for stomach pain. Are you fucking kidding me. No I tell him I can’t swallow. Oh I’m sorry to here that let me find your Dr. Worst service ever. It is now 10:10 am as I write this and nothing. Service sucks go elsewhere are you just might die.

I wish I could give zero stars. I am a physician for another city and needed to bring a family member to the ED here. The facilities are old and terrible. We sat in a hallway on a Wednesday afternoon and evening for 5 hours before we ever saw a doctor and another hour before we were roomed. There are j not that many people here, they are just incredibly understaffed. We have not see a nurse. She had vitals done once 5 hours ago. My aunt had surgery here and the care was horrible. She did not have a single US — born nurse. Run away as fast as you can. There has to be better care in the city.

This review is for St. Joes Labor & Delivery and Maternity wards. My husband and I had our daughter in November here and can’t say enough amazing things about the staff of this hospital. The nurses were AMAZING, and it was very clear that they really care about their patients. They answered all of our questions, took amazing care of us, were funny when needed — and serious too when we needed it. Specific thank yous to: April Drolet, Gillian Rasburn, Deb Fobell, Robin Sheridan and Sylvia Moreno. If we have another child someday, we will make SURE we deliver here again!

This review is for their OB Triage. I’m 34 weeks pregnant and woke up with SEVERE dizziness, and started throwing up right away. I immediately got concerned and seeing as though I was walking around practically falling over, I decided it was probably a good idea to go in. I walked into the ER and told them what was going on and they immediately took me to labor and delivery triage.
Deb was amazing. She was so friendly and I could tell she actually cared. She calmed my nerves. She was very thorough. Turns out I wasn’t in any trouble, I also wasn’t in labor. I was just SEVERELY dehydrated (go me!). She put two bags in me, and ran labs and made sure everything was okay, and checked with my doctor before she let me go. She was so great even when she had 5 other women come in, in labor, all within an hour and a half!
I hope she is working when I really go into labor, because she was awesome! I recommend St. Joes for any mom to be!

I went here with a friend because a rat bit into her finger and split it wide open. She needed a shot and stitches. Now, usually this has NOTHING to do with anything, but they asked for my friends religious preference and she was honest. She’s pagan. Which by definition can be a religion that is out of the norm, or just believing in your own thing. I myself am pagan.
When the nurse that was seeing us asked this question (which i dont know why she asked because we were asked previously and it was right there on the paperwork) we told her again.
That’s when it all went down hill.
She instantly drew an ugly look on her face and told us «I’m sorry».
Being confused we both asked «for what?».
«Well, for being pagan!» she said this to our face and she was SMILING!
Okay…my friend is here to get her finger sewn back together and we were persecuted! What dark ages society do we live in where this lady thinks its okay to talk like that in the work place?
I get it, its a religiously funded hospital. We went there for stitches, not a religious experience.
We didn’t say anything. We weren’t rude. We blew it off. You can only hear you’ll die in an eternal hell fire so many times before you learn to ignore it.
The point being, i don’t care if its a religious institution… we did nothing wrong. She was rude and made snotty remarks until we left.
I wrote her a letter telling her her actions were not appreciated and she should exercise restraint and tolerance when someone else has a different belief than she does. We didn’t judge her. Obviously we didnt care which type of hospital it was.
I really hope she reads this…
I wont be returning because i refuse to be belittled and treated like im not human because something like a belief. Which didn’t have squat to do with what we were there for in the first place!!!
Medically, the wait was long and they refused to give stitches because «it had been too long of a wait since the bite occurred»… The wait was like 5 hours when the hospital was empty so who’s fault was that?
I’m still blown away by this. Ill drive the extra time to go to TMC…
Train your staff.

They took such great care of my daughter in the emergency department. They kept her laughing and smiling the whole time, despite how miserable she was with her symptoms. And it was pretty fast too, considering that it was an emergency room visit and they were having a fairly busy morning. We were in and out of there in about 3 hours.

Husband spent afternoon in their emergency room. Medical staff seemed knowledgeable. Observed a great deal of gossiping about patients and their families. Speculation about one person in particular, comments made on social media, etc. Instead of finding out if there was any truth in the gossip, continued throughout afternoon to laugh and encourage gossip! Is this what medicine is about?

They are awful. And forget u even exist. When you go find someone and ask after waiting for 5 hours they are confused. I asked to be released they treat you like an inconvenience cause you decide you rather suffer than be forgotten. Go anywhere but here! If I could give no stars I would

GO ANYWHERE ELSE.
This place is over crowded and underfunded. Everything about this hospital is outdated, including the competency of the staff.
I hate people in the medical field that patronize you and try to make you feel like next to retarded for not knowing a common term they use everyday in the hospital but I’ve heard once in my life. Also there’s no level of thoroughness with the staff. It’s more about pushing into the next person as fast they can than providing genuine care. And the insurance fairy or whatever the fuck you call it follows you around like a nazi asking for your insurance information before the visit is done. Like bitch you haven’t even attempted to heal me but you want to charge me? I’ll take the medical care from shaman before I see these guys again. What a joke.

We ended up in the ER yesterday. We waited maybe 5 minutes to be seen, everyone who we dealt with was super friendly. You could tell they enjoyed working there. It made our experience much better in our situation. No one likes having to go to the hospital. We arrived around 1:30 and left around 6, mainly waiting on tests and making her the meds helped. I would choose this hospital again if ever I am in need.
Only downer is wow the hospital is really old. They could really use an update.

I will never go there again even if I am dying. I went in with heart palpations and SOB. My blood pressure was ¹⁸⁰⁄₁₀₀. They took me right in and did vital signs and drew blood. Then they put me in a waiting room and for the next 7 hours they didn’t look at me again. I feel that they should have at least taken my vital signs every hour or so. I could have easily died and they would never have knew. Several patients waiting there walked out after getting tired of waiting.
At 1 AM they finally took me into a bed that had either blood or betadine all over the wall. No pillow on the bed and the nurse was a traveling nursing. He was very nice but not sure of the machines to hook me up to. Hooked me up to BP cuff and O2 sat. Every 5 minutes the BP kicked on and about squeeze my arm off. Finally the doctor came in and ordered a CT and UA.
I waited and waited and finally ask if I could use the bathroom. One nurse said she would get my nurse and then she was suddenly disappeared. Finally my husband went looking and ask again and no one came. I started taking wires off of me and determined to find any bathroom since I could no longer wait any longer. He found someone while I was on my way to find a toilet and the nurse showed me where to go and handed me a UA cup and started to show me how to clean myself.
They finally came to take me for a CT of the lung to rule out a blood clot and by 4 AM I was dismissed with a diagnoses of hyperventilation. I will never go back.
Then I was contacted by someone from this hospital called Kenneth C., (who’s picture showed him sitting in his underwear), in response to this Unilocal review and was told were only diagnosed with the condition you brought on yourself by acting like a 4 year old, it would seem that you need to learn how to sit down and WAIT your turn, then that I was senile and I was told to #GETALIFE #STAYYOUREXAGGERATEDASSINKANSASIFTUCSONISSOBAD”.

I just checked in, haven’t been seen yet, BUT hopefully someone from the hospital will read this review and pass it on. Kat was the 1St person we encountered and whatever she is being paid isn’t enough. She is seriously amazing w everyone that walks thru the door. She speaks sign language… seriously, wow. Please make sure someone w authority sees this review.

Staff well trained, caring, attentive. No rocks left unturned. My wife suffered a brain injury and had to spend time in the ICU. They really provided top notch care. Modern facility, ethically acceptable, respectful. They even have good coffee.

First, I’m grateful for all that the staff/​doctors did for my wife. She had a rough go at it but was able to walk out of there last Wednesday. The desire and willingness to go above and beyond was evident with all people we worked with. Why not 5 stars, two reasons.
1. Communication between staff/​doctors. Trying to get a straight answer out of someone who would stand and make a decision was like participating in the old Abbott and Costello «Who’s on First?» routine. It became a running joke between me and my wife.
2. Follow through. Again, everyone was eager to help. But it became clear when some one at St. Joe’s said «I’ll be right back», it meant ‘I’m going to be abducted by aliens and you will not see me anytime soon.” From a pudding cup to her pain medication, they all wanted to help but would vanish like Houdini’s assistant.
All and all, if these two things are all I can gripe about, the whole incident was one with a positive outcome. I appreciate everything that the St. Joe’s staff and doctors did. They made a stressful and difficult time a little easier to deal with. Thanks St. Joe’s!

I’m starting with the negatives for this review because honestly, there wasn’t much bad. At times a couple of the staff were unprofessional. But the major thing that really bothered me was that the nurse didn’t wear a glove when she put my IV in. She only wore one glove and with her ungloved hand touched where she gave me a shot (my punctured skin) with her bare finger. Then she handled my bloody gauze with no gloves at all.
In the last 8 – 10 months I’ve had about 4 – 5 nurses in just as many different offices touch me or my hubby with no gloves or handle blood or bloody gauzes with no gloves. I always thought they were supposed to wear gloves when giving shots or handling blood but maybe not? Either way it really bothers me that so many nurses handle blood/​touch the patient at the puncture site/​give them shots, or put IVs in without any gloves (or only one glove), or where there’s blood present. I can only hope that they wash their hands meticulously between patients or don’t have anything contagious themselves that they can spread to others by not wearing gloves.
It seems it would be more hygienic if they wore gloves to do this kind of thing. At the very least it would make us feel a lot better. Besides this one thing that really bothers me, everything else was amazing.
Check in was a breeze, the whole process seemed pretty organized, and they have the routine down. Everybody I met checked my information for accuracy so there wouldn’t be any mistakes.
What surprised me the most was the level of customer service I received from almost everyone here. 90% of the nurses, techs, and doctors I interacted with were so nice, pleasant, and professional I just couldn’t believe it. I had no idea that customer service this good still existed today!
I could tell that some of the staff were busy and a bit stressed out, but they always maintained their composure and continued to be nice, courteous, and professional – I truly appreciated this, especially since I was having some surgery done and was nervous about the whole thing. They made me feel a lot better and more relaxed, and I was so grateful for that.
Also, I noticed that the staff was this nice, courteous, and provided such a high level of care to all the other patients and their families, friends, and loved ones too.
This level of customer service and kindness is amazing and something to be absolutely commended. I will forever remember how amazing and polite they were to me during the few hours I was there (as well as the whole «no glove part» too). I’m truly grateful for how well I was treated here.
If I ever have surgery again (and I really hope I don’t) I have no problems going to St. Joe’s for it. I highly recommend these guys. Hopefully they can maintain the high level of care they provided, because in today’s world, we definitely need it! And I can say with all honesty that it was very much appreciated.

My dad recently had surgery at St. Joseph’s and our experience was amazing from the time we arrived to the time we left. The ladies who checked us in at the outpatient center were so kind and explained every detail so we understood the procedures. The nurses went above and beyond to make my dad comfortable and eased his worried mind even though his surgery was pushed back several hours.
Once he went I to surgery, the surgeon and nurses were very communicative and let us know what was going on every step of the way. My dad was admitted to the ICU as a precautionary measure and everyone was extremely kind. My dad is a talker and all of the nurses listened patiently and answered his many questions.
All of the employees that we encountered were smiling and seemed to enjoy their job. Everyone was really caring and courteous. This is definitely the hospital to come to.

If you don’t think you are going to expire anytime soon I’d recommend finding a neighborhood urgent care. Friendly staff for sure but this wait is killing me quicker than the ailment that brought me in. 5 hours and counting.

My mom used the Emergency Care here. They were alright. From the E. R entrance to the actual unit, everything was how should I say this… Odd. You walk in to this weird area, reminiscent of a restaurant entrance with a podium at the end and chairs on either side with extremely low ceilings. The rest of the waiting room you don’t notice until you see this doorway to the left of the check in podium. Nothing seamed or smelled sterile. From the sticky black tile floors, old dated, ripped chairs, cigarette smoke leaking in from outside and this air freshener thing that smelled like a public restroom urinal cake, I wanted to run for the hills. This is a hospital? It felt like something from a foreign country. She got called back quite promptly (I came with) the triage nurse let us in (very nice lady by the way) and of course, the back was not much better. It looked like a kennel. Grey floors, white walls, that was it. Very drabby. Didnt seam up to par with other Tucson hospitals. After triage we were escorted to this waiting room in the back, and yes, still gross, still drabby, still small. Filled with people that looked like drug addicts. Sat in there for about an hour. Then again escorted to another room. Similar to a hospital room, only no bed, no tv, no restroom, just more of those god awful ripped chairs. Oh and another nice feature, the window sill had ceramic tile, and it was painted over. Waited hours to see the, nurse practitioner, the nurse, the admitting rep, the licensed practical nurse. Never did a doctor come in. This place needs a major overhaul in order to to be taken seriously. I don’t however know how the other areas look like the main entrance and inpatient units are, I was here years ago in those area but don’t recall them being unsatisfactory. The e.r. gives a very seedy impression of the whole Hospital. I made the mistake of telling my mom she should come here because we went to TMC and they’re entire waiting room was full and it was going to be a few hour wait. Never coming here again. Gave me the willies.

Been here in the ER over an hour with my pregnant wife who is experiencing abdominal pain. No one has asked how she is doing or done anything to check up on her condition. On multiple occasions, another patient vomited on the floor, chairs, etc. and no one in hospital staff has addressed the biological hazard in the waiting room.
Long story short: if you have ANY choice, GO TO ANOTHER HOSPITAL.

Outpatient Center
I’m seeing Randy for physical therapy for a pinched rotator cuff. The whole office has been great. I’m always seen right on time. Randy pays attention to my issue and makes sure that while I’m working towards getting it straightened out, that I’m not hurting myself or adding any thing to it. Scheduling and billing has been very easy also.
I’ll be happy when I don’t have to see them any more! Because that’ll mean my shoulder is healed and we both did our job. But they certainly are doing theirs.