Bonners Equipment Rentals

I was a little disappointed with how unorganized they were but Woody actually gave me a call and apologized which was very nice of him. Will give them another chance.

I have used these guys for many, many years and have Never had Any issues ! Easy in, easy out ! Price is right and service is the best !!

I rented an RV from these guys and I could not have been more satisfied. Everything went smoothly from the reservation to the return. The building has plenty of parking, the staff is very friendly and took the time to explain everything, and the RV was clean worked perfectly. I will definitely try them out for other equipment, and party rentals when the need arises.

I did not like the service. They came and just left everything. Did not set up the tables. Charged me $ 50 for delivery and another $ 30 because they said one of the table covers had a hole in it. I think this is ridiculous. I will never use them again. Fees for everything.

Woody is a rock star, but then so is everyone we encountered here.
We rented an RV from them for a little jaunt up to Oregon. The week before we picked it up, we decided to find this place, since it’s off our beaten track. When we arrived, Woody allowed us to look inside the RVs they had parked on the lot, to familiarise ourselves with what we were getting. So when we showed up the next week, we were ready to go and knew what to expect.
The RV was clean (wish I could underline that) when we picked it up. The walk-​around was very detailed and they got us on the road quickly.
When we returned it, the drop-​off process was just as easy. Woody walked around and gave it a thorough look-​see (we cleaned it up for the return so there wasn’t anything for him to see!) and got us out the door quickly, despite being the only person working inside right then.
All-​in-​all we’re thrilled to have found this place. It’s like stepping back in time — back to when a personal relationship MEANT something to a company. We’ll be back, not only for another RV trip, but to rent any equipment we might need for home repair or landscaping. Or heck, even party stuff!

Rented an rv for four nights. Woody was great, showed us how everything worked on the rv. It was clean and ran well. No issues. I will definitely be back next time I decided to go camping. It was also super easy to pick up. We were driving away 15 minutes after we arrived. That’s always a plus!

Bonners is the place to get all your rental stuff… they don’t rent a husband or rent a wife, but they do rent everything else. I’ve rented snakes, jack hammers, trucks, and couple other stuff. Always great customer service… Woody is cool and knows his stuff. their on point and always bend over backwards to make it happen. I even returned our snake 4 hours late and they didn’t charge me extra.
I highly recommend using Bonners for Penske Truck rental, all kinds of tools rental and party rental.

They won’t tell you certain things over the phone. I couldn’t get a delivery quote to save my life and the guy on the phone had to ask me the same questions over and over and over again. The rentals themselves were quite alright. But they really need to step up their game as far as getting all the information to the customer goes and taking down the details of things. I felt semi shanghaied when it came time to pay. Also sometimes they don’t tell you about the insurance fees that are not included in the original quote. Make sure you ask. And there were other things that were pretty unprofessional about their manner. Even though their products were nice in appearance, I’ll probably never use them again because there were so many small problems with the whole order. Like I said, the condition of the rentals were just fine but the organization of this company is quite poor and leaves something to be desired. Hopefully the owner of this company sees this and starts to employ some better company policies.

Using Bonner for the first time because a client suggested it. So impressed. Woody has been absolutely fantastic. As a wedding planner I change orders and modify them on a regular basis and you become close with rental companies. Woody remembers exactly who I am and helps me with such ease. I will definitely be using them again!

Love this company! Woody always helps us and is such a nice guy, very caring. We have lots of small events and they always take good care of us. I won’t rent from anywhere else!

This place is awesome because you can fill up your propane tanks by the gallon… you only pay for how much you fill up-​just like gas! For instance, if you take your tank to Home Depot regardless of how empty your tank is you pay full price for the tank exchange. And, the helpful the helpful people at the store will take it out of your car, fill it, and load it back up– bonus!

I have rented from a large number of party rental companies over the years and I am really happy to know Bonner is my go to place from now on. We just rented some tables, chairs and linens for a home event. The quality of all rentals was top notch, looking and feeling new and clean. Woody helped us out last minute and the staff was helpful in loadi g and unloading upon return. Looking forward to our next party with help from Bonner!

Would NEVER rent from Bonner again! They are more concerned about relocating a rented item over the safety of a family! Shame on you Bonner!
kZS

I rented an RV from Bonners and it was just ok. The 30′ RV only had 9,000 miles on it, but the alignment felt like it had 30,000 miles on it. It was pretty clean inside. A few mechanical issues with the A/​C unit and a small leak outside on the grey tank, but it didn’t make for a bad trip. Customer service was great and pick-​up/​drop-​off was pretty smooth and quick. All in all, I will consider renting from them again.

I rented a tile saw over the weekend. The saw was in great shape, had some problems with the leveling but these guys handled it great. I will always rent my equipment there.

YELLING AT A CUSTOMER?
Ill make this short. I was looking to rent a chain saw. I called Richardson and Bonner’s, since Bonner’s was local i decided to rent from them since returning would be easier. I rented the chainsaw on Saturday intending to use on Sunday since they are closed on Sundays. The guy warns me not to touch the dirt. I say ya no worries i know better than that, we have cut many trees before and this is probably the 20^th time using a chainsaw. Sunday morning We cut one branch and that was the end of it. After 5 minutes of cutting (WITHOUT TOUCHING ANYTHING BUT WOOD) the chain starts to smoke and doesn’t cut, clearly the chain was not sharpened or they were not capable of properly sharpening the chain. So i have a dead chainsaw i decide to drive to Richardson and rent another chainsaw which is what i should have done from the beginning. Anyways we cut the tree all fine. Monday morning i go in to return it and tell him that it didn’t cut. The cashier starts to raise his voice at me telling me «I TOLD YOU NOT TO TOUCH DIRT» i said we didn’t, we know better than that, i had to rent from Richardson and even showed him the invoice. He starts telling me that you don’t know how to use the chainsaw and you touched the dirt. His voice gets drastically louder and by now is yelling at me. REALLY??? YELLING AT A CUSTOMER… He then tells me «leave i wont charge you and you will not be served here ever again, don’t come here again». I walked out and left the shop after getting yelled at for a good 5 minutes…

Woody at Bonners is fantastic! He is extremely helpful and will go the extra mile just to get you what you want. I went in for a cotton candy machine and Woody did all he could to get me green cotton candy. He is also very patient and answered all of my questions and concerns. He is very knowledgeable and can help you out with anything. I also ordered a pair of green table cloths two days ago and he got them shipped and ready by today. Nowhere else can you find that kind of service and dedication. I will always go to Bonners for all of our company’s events. They have everything imaginable to make your party or event truly spectacular. Thank you Woody!

If every business in the community was like Bonner’s, the world would be a better place. Honest, knowledgeable and they have everything you could ever need. for anything you could ever do.
We have used them for equipment rentals (rototillers) and for numerous parties. We have recommended them for major jobs and everyone is always thrilled with their service. I would give them 10 stars.

Being a Tujunga local, I have rented many times from Bonner over the past 12 years, equipment for work around the house including concrete saws, hoists and other mechanical devices.
The owner is a great guy and is always patient with you in instructions and how-​to suggestions.
I will be back again to see them soon!

Gave us a quote for linens, tables chairs for my girlfriend’s daughter’s wedding. They did not know I was financially involved (I was), dealt only with the mother, I was interested in seeing if they are a resource for further events.
A few days before the wedding they hit us with a huge additional charge «because we didn’t know it was on a Sunday» (and the additional charges were «open-​ended» to some degree). Initially my girlfriend told them it was already difficult since she was paying so much for the wedding as a single mom, can you check with the manager. Came back and said «actually the extra charges are going to be even higher, but the wedding is about to happen so what can you do? Just have to pay, too soon before the wedding so you can’t really do anything about it.» As far as I was concerned, they were preying on a single mother at that point and I told her to cancel the order. Shame on you for being the type of people who not only pick on a single mother with avarice and glee, but then try to kick her even harder once you think you have her down. Too bad for you that she had an event professional ghosting this gig.
We got on the horn, ended up finding a rental place that doesn’t charge extra for delivery on a Sunday (none of the legit places do, I should know, I’ve dealt with several over two decades of event planning), and ended up going to the garment district downtown LA and buying the linens for less than it would have cost to rent them (hassle though). I’ve done that before when under pressure and it’s a pain (you end up with a ton of linens that you can’t store and will probably never need, but hey, you end up spending the same so «shrug»).
Advice: don’t call yourself a place that supplies party rentals and then bait and switch on the price a few days before the event «Oh we didn’t realize that day was a Sunday». Because special occassions don’t happen on Sunday, right? Give me a break. That was a classic bait and switch, come on. An event rentals place saying «we didn’t know it’s on a Sunday» (when they were given the f’ing date in advance by the way) is like an auto mechanic saying «Oh, I didn’t know you wanted me to do an oil change on a VEHICLE, that’s going to cost WAY more.» They insulted us by assuming we were that catastrophically stupid.
Too bad for you, I was ghosting this to see if I wanted to use you for producing more gigs.
To their credit, they didn’t try to get any money off us once we cancelled, I’ll give them that much as a positive comment.