Robert and his apprentice Keefer did a fantastic job quickly correcting a serious carbon monoxide emission problem caused by another company. Innovative and their guys went above and beyond to correct this dangerous situation by putting in a brand new direct vent hot water heater, attached a sturdy earthquake strap, sealed everything tight, put in an overflow tank, cleared the lines and even replaced my kitchen faucet that was clogged up by the last company. If you want it done right the first time and to be treated fairly this is the company to call. I feel safe again!