Puetz Golf Tukwila Superstore

I have only been here a couple of times, on both occasions I was offered help, the staff seemed knowledgeable and engaged and when they did not have a size they offered to check their other locations to see if they had the item in stock. I received a similar level of service and engagement at their Tacoma location.

True example that customer service is not dead… I’ve been going here for years and the staff has always been helpful… Warren, my go to guy… helped me when i was in the search of a fairway wood, after testing multiple clubs i found the «ONE », but i was already over my «wife budget» so i had to walk away. My birthday was coming up in a few days, and my wife already knew what i wanted, BANG!!! the same club with my exact grip and wrap preference!!! i asked her how did she figure that out? she said «Warren figured out i was your wife and walked me through every detail of your «style «» That’s a rare thing these days in customer service!!! So all these negative reviews makes you wonder. did you get what you gave?

This is the best golf store in the Seattle area. I have purchased a lot of equipment from Puetz over the years and their Tukwila store is my favorite and the best in my opinion. The staff is very knowledgeable and very friendly. I live in Ballard but drive all the way to Tukwila for all my golf needs because of their staff and selection of equipment and apparel.

I Never wrote a bad review before but this place staff flat out sucks. I used to buy all my equipment from here but after my last experience it’s over never going back.
I had a issue with my driver and asked if they could ask manufacture to replace it. They kept my driver for three weeks and flat out lied to me, told me everything would be taken care of. Had to call them multiple times to confirm what was going on still no progress I finally got fed up and called manufacturer to see what’s up found out that puetz never even call! Wtf I called puetz back complaining didn’t even get a sorry or we messed up! This place sucks the sales people dont give a rats ass. Dont waste your here trust me there are better places to go for your needs.

I was promptly greeted by Jim after I walked in the door. His low pressure assistance was outstanding — he listened to my description of my objectives, examined my swings on the Puetz in store ‘range’ and presented me with multiple options that met my objectives and swings. I am in my early sixties and am returning to golf after a 28 year hiatus. Even though I had done a lot of research before going to a store to buy clubs, Jim’s insight and knowledge were a big help. I highly recommend Jim and the Tukwila Puetz store.

I went in last week looking to get fitted for a new driver, I had three in mind but was not sure which one I would feel the most comfortable with. The pro took me back to the launch monitor and asked me a few question about my swing to see if I was on the right track for club choice. At that time another guy walked in looking for a whole new bag set up, the pro’s full attention immediately shifted towards him and pretty much just left me standing their. I decided to take full advantage of the launch monitor since it was already set up and went and grabbed the three clubs I was debating on. I decided on the driver I wanted the Callaway X Hot, waited a few moments to see if the pro was planning on coming back to help me at all. Guess not. Put the driver back, left the store drove down the street and purchased at their competitor along with the X hot fairway wood (sweet clubs, highly recommend!)
I will still give it 3 stars since that is the only bad experience out of 20 or so I’ve had at Puetz and I hate to judge a company by one single employees lack of service.

This is tough … and I feel as though I should take partial blame for the poor review but I felt harassed by an employee here and now refuse to go back.
After visiting this store and spending a few hundred dollars (and having a good shopping experience) I went in one day only to be helped by a guy who was totally ogling me. Being petite and somewhat uncomfortable around guys who act like this … I didn’t really express how unwanted his advances were. I just felt like at some point he would notice how unprofessional he was being and sort of get back in line. I was buying a piece of equipment that can be used for taking clubs on an airplane. It was $ 30 and I really didn’t want it but it was suggested to me. I figured I was better safe than sorry and then the employee told me, «Well. buy it and return it later. Just don’t mess it up and you can get your money back for it.» HRMM. As much as I appreciate the advice — I come from a family who owns their own businesses. I felt that this was really rude and disrespectful to the owners of the business. If my father hired someone like this, I’d be sure that he was made aware that his employees were more keen on meeting women and finding dates than making money for the company and being a good employee.
Furthermore. my purchase was small and he insisted on helping me to my car. UGHH. All I could think was. «really? Wow. I’m not coming back here after this.» He asked my name (although he knew it because this store keeps a record of purchases if you sign up as a frequent buyer.) So. he had access to my email, my phone number, and even my home address. I felt so awkward! He suggested we go golfing sometime … I smiled and drove off. I’d love to shop here in the future but I don’t even want to take my chances. The equipment is good, the variety is nice and my previous experiences here were great. Too bad I won’t be going back because of a sleazy employee!

Found a good deal on a putter here that was mixed in on their putting area. Among the $ 60 – 80 putters I found one better at $ 30. They have a couple of mats to try out putters and 2 tee boxs to test out clubs. I picked up a hybrid 2 iron for $ 125 and has become one of my favorite clubs. I was not too familiar with some of the hybrids, but one of the salesmen was helpful to point out a good club at a good value (or a good value for a person with a 25 handicap). Good selection, good deals, my only warning would be to the wives and girlfriends; if you let your partner come here by themselves, they may never come back…

I purchased my first set of clubs here. great deals year round on some of the more expensive items but also the cheap ones. They have a good «virtual driving range» to test your clubs before you buy them.