Vent Tec

As a small business owner having reliable and reasonable contacts for taking care of restaurant cleaning needs is a must. Vent-​Tec is both reliable and reasonable. I recommend them for all your professional cleaning needs. Thank you!

Ridiculous. I scheduled a hood cleaning almost a month in advance and arrived at work at 630 in the morning to ensure cleaning would be complete with plenty of time to open the restaurant. 20 minutes after agreed time I called venttec to see what was happening. I was told that the technicians had an unfortunate flat tire (sure) and would be here in 40 mins. Why it would take mechanically minded people 40 mins to change a tire I will never know. Instead of rescheduling I told him it was fine and I waited. 1 hour and 30mins after scheduled time I decided to call again. This time he tells me they were turned away by the manager. I am the only one at the restaurant and that never happened, so he says they went to the wrong business. No apology or offer to rectify situation. We will no longer be utilizing this unorganized and unprofessional company.