Levi’s Outlet Store

We visited your store today and were so impressed with the sales associate (Hannah?) who did utilize that handy scanner to let us know if a certain size was available in my son’s size. Such a useful ap! He left with 2 pairs of jeans.
Sales associate at the checkout was hilarious and so friendly. A very good shopping experience!

Please be aware, this Levi’s Outlet Store has the worst customer service I’ve ever seen!
Returning shirts suddenly became a huge problem! The thing is that my husband used his debit Visa while paying for it, so when I came back to return these shirts, I was going to use my debit Visa because we have shared account and haven’t had any problems with returns in any stores. Not in this case!!! To let me use my Visa, they asked me for a bank statement (!) as a proof of our shared account (too pity, they didn’t ask me for the last tax return!) Of course, I didn’t have it, so finally, my husband need to drive there again (about 30 miles round trip) just to return a pair of shirts he did not want.

I would have gave a higher rating but like others have said… For an outlet the prices are still pretty high… the customer service on the other hand was alright and could have been better… As soon as I walk into the store no one acknowledged or helped me. I has to take it upon myself and seek help. I asked one of the sales associates if she could do my measurement to save me time of trial and error since it had been a long time since I last bought a pair of jeans… The girl takes my measurement and of course she gets it wrong and on tip of that she took forever to do it. After she gets my sizes and helps me like for pants I go to the fitting room and none of the jeans fit… So I end up having to go back to the shelves to grab bigger sizes.

Meh. Both my friend and I thought that for being an outlet the prices were still a bit high even post sale prices. Most of the items I was looking at were still like $ 25+.
Some of their dress patterns caught my eye but Levi’s are mostly known for their jeans!

I went during their Memorial Day sale and it was 30% (or 40%?) off sale items. I got three pairs of jeans marked 19.98 and one pair of jeans for my boyfriend marked 24.98 plus the discount on top. So for about $ 60.00 I got 4 pairs of jeans. They were all fairly normal denim. Not the usual crazy, trendy stuff they mark down to get out of their inventory before it goes out of style. I’d say well worth the drive up from Seattle considering you’d pay $ 60 for a pair of jeans at Nordstrom’s Rack easily.
One star off for the service. I got asked by every single employee if I needed help. I swear not a single minute went by without an employee asking me. I couldn’t shop in peace at all. I appreciate being asked once, but when everyone does it constantly and several employees asked more than once, it’s just ridiculous. Not a fan of the overly aggressive service.
They only have three dressing rooms, but they will take your clothes from you so you don’t have to stand in line with a million things in your arms.

This was the first Levi’s outlet I’ve been to.
A definite thumbs up for the seemingly endless stock of denim! Every wall is stocked from floor to ceiling with jeans. I have been looking for a store like this for a long time.
Discount is great (especially for Canadians) — most jeans were $ 40 each if you buy 2 or more (men’s or women’s), and some were further discounted to $ 25 each. There were also lots of cute tops and accessories for between $ 10 — $ 20.
The sales associates were super helpful and friendly — I was helped by Rainey, and she explained the curve ID system and helped me find 5 pairs of jeans really quickly and easily.
The store loses 1 star for only having 3 change rooms! We had to wait for about 20 minutes. They definitely need to improve that.