Lifeguard Pool Service

Horrible! I recently cancelled my service with Kirk. This year my pool has been swamp green and the few times it was somewhat clear it was cloudy. I tried numerous times to reach out to Kirk, the owner, I tried emails and calls and never got a call back or respond. I finally cut my ends and posted a bad review and surprise surprise Kirk calls me. He claims he send his workers numerous times to my house and they service my pool 3 – 4 times in a 3 week period yet they left no reports and failed to communicate with me. Lifeguard had me pay for numerous filter cleanings and ran my pump for 14+ hours a day. My new pool guy immediately discovered that the filter parts weren’t properly assembled and it was missing a piece. Something Kirk fail to communicate. Kirk blamed it on a berry tree we have, he never took responsibility for his half ass work they performed. The right thing for this company to do is to at least reimburse me on the non-​necessary filter cleaning since it was their fault that they weren’t assembling them back properly. Take it from me this company needs to retrain their entire staff. Their lack of communication is very disrespectful and unprofessional!