McDonald’s

If I could give 0 stars I freaking would. Stopped to get gas and thought I would, against my better judgement, grab some McDonald’s to hold me over until we got where we were going. Worst. Mistake. Ever.
First of all. There were flies EVERYWHERE. On the tables, on the menus, on the soda counter, everywhere.
When I got my food, my cheeseburgers BOTH had no cheese (I ordered the 2 cheeseburger meal). I took it back, and the employee told the manager who just shrugged her shoulders and told her to replace them, which took over 10 min.
I didn’t expect money back or anything, but I’ve been in customer relations enough to know that this place is a freaking joke. McDonald’s should be ashamed of this store.

Most awful McDonald’s ever… no changing tables and rude rude employees. Had a employee straight up run into me and looked at me as if I was in her way, while I’m trying to empty my nasty food into the overflowing garbage can. Thank god I don’t ever have to go back

Im not a big fan of McDonalds but while driving home stopped and received the worst service ever.
Long wait, ants on floor, trash over flowing and no changing table for babies in restroom.
Employees seemed to want to be anywhere but there.
I wish I would have read the other reviews first and skipped altogether.
Again Ants on Floor!
No changing table to for babies– dangerous,
Trash can over flowing

Horrible service. Ants on the floor. Employees not listening to order. No changing table in bathrooms. Complete shit

Brand new, beautiful facility. No changing table. Had to change the baby in the grass on the changing pad. Also, food tasted old.

Normally I would never even think about posting a review of a McDonald’s restaurant, as one should not have too high expectations when it comes to that fast-​food chain. As long as the service is quick and the location is semi-​clean, that should work with almost anyone. I only stopped there as it was next to the freeway and I was hoping to get a quick bite and just hit the freeway again.
It wasn’t packed at all and it still took us at least 20 minutes to get our order and probably another 10 to get the order right. Other than that, it had very dirty floors and tables. On top of it constant beeping sound coming from the machines informing the employees that it’s time to take out fries from the fryer, or that maybe it’s the time to flip the burger. All employees seems dazed and confused like it was their first day on the job. Simply just horrible, horrible… horrible…

This is the most horrible McDonald’s ever. Stopped here on way back to Texas and there were a lot of people stopped but the wait was outrageous!!! Employees were standing around and we waited 45 minutes for breakfast! I will never stop here again! Neither will the three people in line with us.
Absolutely ridiculous!

This is the worst mc Donalds for service. It took me 15 minutes to order and I was next in line. All the garbage cans were full and half the employees were sitting around doing nothing. Some others were too busy talking to their friends to help customers. Many customers waiting while employees doing nothing. If my daughter hadn’t been crying for mc Donalds I would have left.

Went there to pick up lunch at the drive thru and the wait was 30 min. They forgot my son’s apple juice and only gave me 1 BBQ dipping tray for 4 meals and wanted to charge me 25 cents for each dip. Ridiculous place to get food from. I thought service was part of the McDonalds promise. They failed today. Last time we go there.

A stop along the CA highway 99 along the way to Las Vegas.
Could be cleaner and plumbing needs work on the men’s side.

I’d like to start by saying that I generally do not make it a point to post nasty/​insensitive reviews. I am not the customer who hops onto a review site after one negative experience to slam the company name because I recognize that a single customer’s words can have a powerful impact on the business’s success. I do not wish to hurt anyone’s livelihood. HOWEVER. After repeated bad experiences at this McDonald’s, I felt an honest review was necessary since calls to management did not seem to have an affect.
I like McDonald’s and I’ve got the waist-​line to prove it. I frequent this location because it is fairly close to where I live. It is sad that I know better than to come here during my lunch hour, unless I’m up for wasting at least 20 minutes in the drive thru line. Ok, lunch time, I get it, you’re busy. But I don’t care what time of day or night you arrive, they are always backed up and slow. That to me signals a poor management system. Having been a food manager myself within a different restaurant, I knew when to start stockpiling and bracing my crew for peak periods. I was rarely caught «with my pants down.» Even on those few occasions when an unexpected rush did occur, I made it a point to acknowledge, make eye contact with, and thank the customer. Here you are lucky to get a sidewards glance from the cashier in the drive thru window. I can name several occasions where I was not offered an apology for the 15 minutes it took to arrive at the first of two windows; instead the cashier actually greeted me with a stale «13.41.» That was it. No please, no thank you. Just took my money, handed me my change, and closed the window.
As far as the actual food received, this McDonald’s can never seem to get it right. I don’t know how much of their inaccuracy can be attributed to «stupidity» or just outright not paying attention. One might argue, «hey there are busy!» But that argument falls flat when you’ve waited in excess of 20 minutes and the order is STILL wrong. 20 minutes is more than enough time to prepare the Quarter pounder with cheese meal I normally get. No modifications. Maybe a pack of cookies. It is sad that I have to sit there and actually do a thorough check of my bag before I drive off to make sure everything I ordered is there; because I really don’t mean to insult the workers. I’ve just been burned one too many times by them.
I can recall one time I was about to pull forward to collect my bag, and the SUV in front of me suddenly backed up because her order was wrong too! Again, I am pretty patient and understand the stress the workers are under, but it becomes maddening when you see lackey-​daisy employees who look like they couldn’t care less about their jobs. Which sadly, is likely the case. These guys only make minimum wage, or if they are in management, maybe a few dollars above. I am a firm believer in when your employees are happy, your customers are happy. McDonald’s employees are not happy, folks. One cannot expect exceptional customer service here, because what incentive does McDonald’s give them to provide it? Get ‘em in, get ‘em out, baby.
It is highly unlikely that I am going to stop eating at any McDonald’s. The sad truth is that McDonald’s knows this. They are huge and can be found everywhere. So what if one person like me stops going to one location? They figure hey, we’ve got 12 more in a 10 mile radius to «serve» you. So I do not expect this review to change a thing. My reason for posting it is to hopefully give someone else who is pressed for time as I am a reason to head to the nearest Carl’s Jr’s…or just stick to good old-​fashioned eating at home.

Awesome — close to freeway.
Slow, very slow… just like all other Unilocalers have said.
The staff seemed to have a (relative to the chain) good attitude though, so a token star for that. But damn, even when its shifting from breakfast menu to lunch menu (I got caught in the «Falling Down» movie moment) and I’m sure they have all hte trainees start on Saturday and Sunday mornings, I felt it took way too long…18 minutes, exactly, as I pointed out to the cute Latina who was working up front, to get me my damn chicken sandwich no mayo please.
Sorry Mickey D, but I needed food, fast. Why else would I stop here?

DON’T go to this location. There is a dumb bit** working there, who couldn’t get you order right if you said it slowly then wrote it down in detail! Never again.

Not a big fan of McDonalds, but they have a good chicken Sandwich and free wifi internet.
I have gone to several locations in Visalia, Hanford, Fresno, Bakersfield, McFarland, Tehachapi, Paso Robles, and Delano. Not one location (besides this newly remodeled restaurant) has even 1 single plug for laptop use. It’s like saying… «Hey, we want to offer free internet to attract customers, but we don’t want you to actually use it!»
This location, on the other hand, looks like it was specifically built to tailor to laptop users, with several high 2 person dining tables next to open outlets. I count… at least 10 outlets for for public use (Enough for 20 people to plug in).