A1 first came to fix our leaking washer on Oct 17, 2014. The technician replaced a hose and charged us $ 150.(Invoice # 26323) The same hose began leaking again, and the same technician came again on Feb 12, 2015 and replaced the hose under warranty. He charged us $ 65 for the labor.(Ticket # 28004, Invoice # 28004) The same hose began leaking again, and the same technician came again on May 20, 2015. He replaced the hose again(3rd time) and left us a «No charge» ticket.(Ticket # 29322) On July 28, 2015, my wife called to report the washer leaking again. They refused service, claiming that we did not pay our last service charge, though we have the invoice showing the $ 65 credit & $ 0 balance. So, in addition to apparently charging another $ 65 after the technician left a «No charge» ticket, they essentially said my wife was lying about it.
David L.
Évaluation du lieu : 5 Tulsa, OK
Bought a used washer and dryer 2 weeks ago. But the company I bought them from would not return my calls, so that I could have them fix the washer under their«warranty«. When I called A1, they were pretty booked for the day, but were able to fit me in. They found that the bottom of the tank was full of what appeared to be clay, causing the washer to not work properly. They got it cleaned out and looks like it’s running tip top now. I had never used them, but I will now call them whenever I have any appliance issues! I was shocked when he told me it was 85 dollars. I was expecting much more.