Encinas Automotive

I had my truck vandalized and needed to get it repaired so I could use it. Talked with Mike who assisted me by trying to find parts and save some money as compared to what a dealership quoted. Mike made numerous calls as the main part was difficult to find, but his persistence paid off. I was able to get it fixed for @ ¹⁄₃ the cost. I dropped the truck off at 10:00 AM and it was finished by 2:00 PM the same day.

A great place to take your vehicle. When you move to a new city, or have been living in one for years and get your first car, you dream about having a place like this to take it to when it needs care.
The work I had done was done promptly, professionally, and at a price that was more than fair. However, what will keep me a customer here for as long as I live in Tulsa is the level of patience and communication you get from the owner, Mike. Before I took my car in for the first time, or even said I would, Mike sat on the phone with me for at least 10 minutes. Yes, 10. Maybe more. Discussing possible scenarios with my car. Just tremendous support and trust you get from him.
Highly recommended. Will return without question. We need ppl like this running businesses in every industry.

Sigh.
I hate writing this because I know that MIke is a good guy, and it’s an honest shop. Those things are important. But I just can’t justify my experience there this week.
I called Monday to find out if they could do work on a car like mine, and briefly explained some of my concerns. They said they could. They said if used the night drop, they would call me the next day if I left my number.
So I dropped my car off Monday night with a typed note of the things I would like to have them check, and my phone number. Tuesday at 5 PM, I still hadn’t heard from them. So I called. I was informed that someone should have called me. They had to order the part, and someone would call me in the morning.
No one called me in the morning. Wednesday at 5 PM, I called again. They explained that the part wouldn’t be in until Thursday because it was a dealership specific part. I also had them double check my phone number, since no one had called me.
Thursday I called at 5 PM. The guy said he thought the work was done on my car, but the person who was working on it was out at the moment. They’d call me as soon as they got back. Of course, they didn’t call me.
NO ONE called me until Friday morning. And that was to tell me that they didn’t have the equipment to finish what they had started. I had to make recommendations where they could find out how to finish the work. They called the place I suggested and found out how to complete that part of the work. They called me a few hours later to tell me that they had finished the first part only to discover that I needed an additional part that they could NOT install.
I went to pick up my car. He asked me how much he had quoted me. I explained that he hadn’t given me a quote ever. In fact, it was the first day they had called me. Then I asked if they had fixed the other item that was on the typed note. The note was still laying there on the desk in front of him. He had no idea what I was talking about. I just pointed to it on the note. I paid and left.
It was really, really disappointing.
1. I had specifically asked if they could work on it before I brought it in.
2. No one called me until Friday.
3. No one ever gave me a quote.
4. The didn’t check everything I asked them to, even though I LITERALLY WROTE IT
DOWN! I really don’t know what to even do with that. How much clearer could I have
been?
Of course, getting it back at 3:30 PM on Friday before Labor Day weekend doesn’t do me any good. Now I can’t take it to anyone who REALLY CAN work on it until Tuesday. Encinas wasted more than a week of my time and really let me down.
They know better.

I was impressed with this mechanic shop. I had taken my car several places, and they just ran codes and told me I would have to take it to the dealership. I was told about this place by a friend and am glad I did. They fixed my car and it is running better than it has in years! I felt they were very honest and did a great job. I plan to use them for a long time!

I didn’t realize I hadn’t reviewed Encinas! Well let’s rectify that sitchu, stat! I can’t remember who recommended them to me years ago, or I would thank them here. I have a 2001 Suburban (aka the Green Beast) that serves as my gameday to Stillwater and Labrador hauling vehicle. When you own an older vehicle, there is nothing that is more of a blessing than having a trusted repair shop you can depend on.
I was referred to Encincas around 2007, when the Beast needed a new antenna, a window wasn’t rolling down, and a few other minor issues. The antenna had been knocked off in the infamous ice storm, but according to the dealership, it was not a simple matter of replacing it. They needed to take apart the door panel and get into the inner workings of the car (I’m paraphrasing) to remove a piece of the old antenna that was still stuck in there at a cost of several hundred dollars. Due to the age of the vehicle, they also recommended about $ 700 worth of «carbon flushing» whatever that is. I came away stunned, thinking about just selling the vehicle.
Along came Encinas. I took the car in and explained all the issues, and asked about the carbon flushing. The guy at the counter burst out laughing. «Those dealerships!» he chuckled. «Always wanting to flush something!» Encinas proceeded to stick on a new antenna for $ 60 (including the price of the antenna and without dismantling the car) and fix the other minor issues all for hundreds and hundreds less than what I had been quoted. Regarding the carbon flushing… maybe that’s a thing, but 8 years after it was recommended the Beast seems no worse for wear having skipped it.
I have had nothing but good experiences at this shop. Especially if you have an older vehicle, I can’t recommend them more highly. They get things done quickly, and they are straight shooters. If it’s not necessary, they won’t recommend it. They will got the extra mile to get your repair done for the most reasonable cost possible. The last real major repair on the Beast involved something called a clock spring and Chevy does not make it anymore and they were unable to find the part very cheaply. The mechanic on the phone sounded more upset about the cost than I was. If you have vehicular woes, I recommend Encinas as your cure!

My family and I have been taking our cars to Encinas for as long as I can remember. The guys who work there are solid and genuine people. Different occasions where my mom had to be towed in and someone there would pick her up so she didn’t have to try and walk back to get her car. (We live only about a mile away). They never try to add unnecessary chargers and are always quick to get people in. With every oil change they always rotate my tires and check all fluids. To anyone looking for a new auto shop or who is new to Tulsa, I would highly recommend Encinas.

I recently bought my family a secondary vehicle. It’s an 01 Infiniti qx4, I’ve wanted one since high school so I finally bought one. That being said, I knew with it being that old and having 155k miles I needed to have it looked at.
My family has used the same mechanic for almost 30 years! He recently retired, and is willing to do work for our family but in his retirement, he works at a much slower pace and we trust him, although never feeling like we got a «great deal» on parts.
I manage a branch of a local bank and was chatting with clients about my new vehicle and needing a new trustworthy mechanic. That is where I heard about Encinas and Mike. I immediately got online and checked reviews as I always do. Being an online review freak, I realize most people only go online to post negative reviews. I decided to review on Unilocal,as it was the first to pop up on Google and I figured it likely had the most views. ALL of the reviews were positive. This speaks volumes about a company to me.
I live in very far east Broken Arrow, and work in far south BA. His shop is on Brookside, so it’s quite a drive for me but with the great reviews online and my clients good word, I took my Infiniti in. I did initially get an oil change and $ 1000 worth of recommended fixes from Hibdon tires. When I took it to Mike at Encinas, I advised that me and my family (literally three generations on my mom’s side) were in need of a new mechanic. I told him I bought the Infiniti that previous weekend, got an oil change and wanted a second opinion on the items Hibdon said needed replaced. Mike didn’t even want the list from Hibdon. He took about an hour to look it over, and when I came back his list of recommendations totaled about $ 850. This list only included one thing that was on Hibdons list.
After shelling out basically my entire tax return on buying the vehicle, I asked him «from human to human, what needs replaced immediately?». Mike looked at me, then at the list, then back at me and replied «sir, to be honest, nothing I’ve found needs replaced immediately. I’d feel comfortable letting you drive this away».
I ended up telling him to replace the front brake pads and rotors, get an alignment, replace both front lower ball joints, repack the front wheel bearings, turn the rear brakes, etc. It came to $ 820 or so after parts and install. This was less than Hibdons repair prices, and included more repairs. The prices were VERY reasonable, and I trusted him right off the bat. Working so far away, I had to have my mother pickup my keys, as I wasn’t going to make it back before he closed. Not only did my mother trust and like him as well, but he complimented me, my career and my intelligence for such a young age (26). That really was a nice personal touch that sealed the deal for me. People leave a company because of people, or stay because of people. That is customer service number one.
In summary, I think I’ve found our new family mechanic, and have already recommended him to several customers. Trust the reviews, they are absolutely correct!

I just went to Encinas this afternoon to replace a few tires. They were incredibly kind, quick and very reasonably priced. I would recommend them to anyone looking to save money and support a friendly, local establishment!

I had to have my car towed to Encinas while I was at work to have the radiator replaced. While fixing the radiator, the alternator light came on and it was found to be bad as well. Knowing I had barely come up with cash for the radiator, Mike offered to go ahead and replace the alternator and let me pay that out later. He said he hated letting me drive off knowing my car could be unsafe. He’d never met me face to face and offered this. I’m extremely happy with them as a mechanic and humanitarian. I’d recommend them to anyone. GOOD JOB GUYS!!!

I chose to take my car to Encinas Automotive based on a friend’s recommendation. And, I’m sure glad I did. Mike & his crew finished the repairs speedily and at reasonable cost. I felt completely comfortable leaving my car in their hands. And, I’ll certainly be returning in the future. Do yourself a favor & consider these guys.

Rack & pinion went on my van in Nashville, and I spent DAYS trying to find someone who could fix it same day while we were on tour. Encinas did it, seems to be working great, cost less than anywhere else that quoted me (and they didn’t give me a BS runaround about how hard it was going to be to find the part), and they found a service bulletin about an idling problem my van has to bring back to my mechanic at home.

I took my car into a different shop to get a quote on replacing my back brakes. They would have charged over 3 times the amount that Encinas did and for a percentage of the time. I took my car in today and they were done in less than an hour, even with a line of cars. They were quick, efficient, and affordable! I will be returning to them for my future repairs.

My family has been going here for years. If you’re looking for someone who’s honest and who’ll give it to you straight, It’s Mike. That’s rare to find, unfortunately. They will never suggest anything you don’t need and you’re never caught in the dreaded situation of not being able to get to the source of the problem so they recommend trying one thing after another until you’ve spent hundreds of dollars and you still have the same problem. Never going to happen here. Prices are great and they are fast. The only thing I’d recommend is disposable paper mats so I don’t have to put paper sacks down. Mike has been so generous and I can’t rate them high enough.

I’ve taken my vehicles to Mike for close to 20 yrs, and he has taken care of everything from oil changes to AC and engine overhauls. He has continuously expanded and improved his shop and services over the yrs, and always has a crew that really seems to enjoy working there. Mike and his guys will give you no bs appraisals and repairs you can trust.

this is a repair shop you can count on to do fast, dependable work at a VERY fair price. They don’t give you alot of runaround, they told me my 1990 Toyota was a great car that would last me forever if I just make sure the fluids are filled. Mike, the owner, told me not to spend alot of money on this OLD car, and I feel as if he is honest, trustworthy, and tries to help I wouldn’t go anywhere else, he doesn’t try to find things wrong that he could charge me to fix, Recently I had to have the clutch replaced, the only major repair I’ve every had to do on this car, and he even did an additional repair, at no charge. I love this place, give it a try.

Great place. Mike and the crew at Encinas have been my go-​to auto repair shop for at least 5 years now. I think I found them by accident, when one of my tires went flat thanks to a nail I picked up in my construction-​heavy neighborhood. They repaired the puncture with some fix-​a-​flat type product, checked my air pressures all around, and then sent me on my way in no time. And I remember being shocked at how little it cost me. I seem to recall there being close to no charge at all, so definitely in the 5 dollar range, if not free. At any rate, Mike’s generosity sold me on the place, and I’ve been coming back ever since. And whenever I’ve gotten second opinions from other mechanics, I’ve always found that Encinas reports the fewest number of repairs needed. Long story short, if you want someone whom you can trust working on your vehicle, take it to Encinas.

An honest and cheap repair shop, located in a convenient neighborhood. Most repair shops, I’m asking questions, Googling prices, trying to haggle, etc etc. Not here, after a few trips here and reading the online reviews, I know that Mike is going to give me a rock-​bottom price and only do what NEEDS to be done. I can actually trust what he says.
The one criticism I have is that they will not alert you to preventative maintenance problems you may have. This is good b/​c you won’t get tricked into spending extra on unneeded stuff, but they also won’t go do an in-​depth inspection of the car to find potential future issues unless you ask for it.

The only reason I’m not giving it 5 stars is because I just had a minor repair, so I can’t say for sure…
Having said that, Mike (the owner) is honest and forward.
Here is my story. You decide if you want to try them out.
I’ve had some sort of problem with my wife’s car. Tire kept on going flat. So, during the winter storm this past week, I just gave the wife the keys to the 4×4. Told her I would take care of her’s.
Whoops!
The reality was that it was just a leaky value stem. Not something you can fix with a can of Fix A Flat. So I take it to Encinas, just because it was near.
They fixed me up ASAP.
Did you read that?
They fixed me us ASAP.
The owner came out and talked with me. There was no high pressure sales tactics. Just an honest man who told me about my car.
Now here’s the kicker. Please don’t get me wrong, your milage may vary. Total charge…
FIVE DOLLARS.
As I said, don’t go in there thinking you are going to save major money if something is seriously wrong with your car. Maybe you will… However, these guys were
HONEST
CLEAN
FRIENDLY
What more could you ask for. The next time I have car problems, I’m going to them. And if I’m treated like I was today, I’ll gladly change that to five stars.