McBee Heating & Air

They quoted me a part for my furnace at $ 700 and a new furnace 80% efficiency at $ 2800. After the technician left we called a family member that does heating/​air out of town. He was shocked at both of these prices. He said that that specific part was at most $ 100. (They quoted me at $ 700) He also said that this was crazy for a 80% efficiency furnace as they are crap and he does the 90% at this price or less. Now it was freezing outside so we obviously needed heat. I feel like they took advantage of the situation and tried to take advantage of me and my family. I am so glad we got a second opinion.

I scheduled an appointment for the yearly AC cleaning, etc, about 2 weeks ahead of time. The day BEFORE my scheduled appointment they called and said they could not make it. I am unable just to take off work for any reason, hence, the reason for scheduled appointments. I suspect that if I had cancelled less than 24 hours before the scheduled appointment, I would have been charged a service call. Anyways, I used another company and will be posting a very favorable review shortly.

Amazing customer service! Clean, polite, and quick! The guys are just so informative and knowledgeable! I will definitely be calling them for any other hearing or air conditioning emergencies! A+++

Of course our a/​c stopped working in the middle of the night. Waited until Sunday morning to call because we figured it had just frozen up and needed to thaw out. WRONG! Fan stopped working, and there wasn’t anything my husband could do so we took to Unilocal and found McBee. So glad we did! They were out to our house within 3 and a half hours of us calling, and since the repair guy had the part in his truck he was in and out in about 10 minutes! Super fast! The repair guy was clean cut and courteous, which is a plus. He explained what happened and gave some tips on how to maintain it so we get more life out of the part. He set the thermostat for me and he was on his way. I would definitely use them again if needed! There is a $ 75 charge for after hours calls (late night and weekends) but sometimes you need emergency a/​c help NOW. And with it being 98 degrees outside today, and 82 degrees inside, my animals and I needed help fast.

They were just here about 4 hours after I called (on a Sunday) to fix our air conditioner. On one of the hottest days of the year, the $ 75 after hours service charge seemed like a bargain. Not even half an hour after the technician’s arrival, he had gotten parts and gotten our A/​C back up and running.
We’ve used McBee for several years now. They are knowledgeable, honest upfront whether you’re looking for seasonal servicing, repairs or a brand new unit. A few years ago before the «Snowpocalypse» in Tulsa they were able to come on short notice and wire our furnace to plug into our generator. They made sure we knew exactly what to do in the event we had to do so — which we didn’t, thankfully!
If you need fast, reliable heat or A/​C service I highly recommend McBee!