Renaissance Uptown

Great apartment. Priced too high. Office staff horrible when they make a mistake. Their credit reporting agency (or whatever they call it) accused my husband of being a criminal (same name but they didn’t compare SSN’s or B’dates). Then they said that instead of going back to their reporting agency to correct the mistake, my husband would have to PROVE that he’s not a criminal.
My husband is a Gulf War Veteran, an honorable man and a good person. He has no criminal record. We told them this. They didn’t believe it and said we’d still have to PROVE his record to them.
I’m sure you can figure out what we told them to do with the apartment. No apologies from them or anything. Nothing. Even after they advised they had made a mistake, they still tried to get us to sign a contract.