Shannon Morris – State Farm Insurance Agent

I have done business and worked with Shannon Morris for many years. She is dedicated to her job and to helping people with their insurance needs. I know she is a phone call away. Shannon Morris was able fix my issues from another agent but also showed me the coverages that I was lacking. She and her employees are always happy and upbeat. The few times I have been in her office it was a pleasant, fun & relaxed. It was like I was visiting her home instead of an office. I would highly recommend Shannon Morris. She cares and will work hard for you.

been long-​time customer of state farm. been very happy with quality of insurance and service, till dealt with «shannon morris agency». called several times, left several messages to return my call, with name and phone # each time. she never returned any of my phone calls. not one. stopped by talk to in person. when asked why she, «shannon morris», never returned any of my phone calls, she made up a bunch of excuses and lied, and said she never got any of my phone call messages. verified her phone # with her, and that she gets and listens to her own phone messages, she said she personally listens to every phone call message she gets. wow, guess my multiple phone messages erased themselves. well despite this, asked her some insurance questions. the answers she gave me struck me as odd. called state farm corporate office, to verify if information «shannon morris» gave were correct and accurate. the nice guy I talked to at corporate office, was surprised and said that the information I got from «shannon morris» was incorrect and inaccurate, not a little bit, way off. glad I called state farm corporate office. told the nice guy about my unreturned multiple phone calls, and grossly «incorrect» and «inaccurate» insurance information I received from «shannon morris». he emphathized, but said «their independent agents, we have no control over what they do». wow, really, «no control over what they do». even though «shannon morris» is their «trained» agent, operating with the «state farm» name and logo, giving horrible customer service, and «false» and «inaccurate» insurance information. needless to say the whole experience left a really bad taste in my mouth. stay away from «shannon morris» and the «shannon morris agency», unless you like horrible customer service, and «false», «incorrect» and” inaccurate” insurance information. buyer beware.