Rubin’s Auto Service

Want to get your car inspected? Great! Want repairs done? Is it a domestic? Great! No? Look elsewhere. They’re great for inspection but to be honest wouldn’t trust them with any involved repair in a car you really care about.

Let me start off by saying that I had to call the police after my visit to this horrible place.
I brought my car in for a new starter. 27^th Things went well and I was even picked up at home by Benny Rubin, the owner, once my car was done. I took off for vacation and didn’t drive my car for a few weeks. Upon my return, my car was having issues starting up. I called the shop on March 30^th @ 09:47 and spoke with Katie Williams. She told me to come in in the afternoon after 1:00pm because the mechanics took a long lunch between 11:30−0100. At 02:30 I arrived with my son. Katie immediately starts speaking rudely demanding to know why I was coming in at 2:30 and why I didn’t come in that morning. I reminded her that she told me to come in at that time and I was following her directions. Katie then tells Greg to go look at my vehicle. He orders me to pop my hood, checks the cable connections to my battery and tells me everything looks fine. (This is his expert advise?) I tell him that a few weeks ago I had the starter replaced by them and that my car only starts sporadically. He says to me that I need a brand new starter and he doesn’t believe me and I must pay for a new one. I inform him that the owner will remember me since he gave me a ride the last time I was there and I will wait for his return. Greg demands to see the receipt from that visit. I ask if the office keeps records of the work they have done in file. He doesn’t respond and walks away. I park my car and wait for a minute then decide to drive home to look for the receipt. At home I call Katie and ask if they keep records and if she can make me a copy for me. it. While I have her in the phone I tell her what happened with Greg Williams outside. Unbeknownst to me, Greg and Katie Williams are married. I also try and pin her down and make her tell the truth about when she told me to come in. Of course, honesty is not her strong suit. I return to the garage to get a copy of my receipt and to speak with Mr. Rubin about them fixing their mistake. When I walk into the office there are three other people in there along with Katie. When Katie reaches to hand me the receipt, Greg Williams comes storming into the office, raging and yells «GET YOUR FUCKING CAR OUT OF THE FUCKING WAY RIGHT FUCKING NOW YOU FUCKING BITCH. RIGHT FUCKING NOW OR I WILL FUCKING TOW YOUR FUCKING CAR YOU FUCKING BITCH!» Floored, the three other men quickly walk out of the office as I say to him, «don’t talk to me like that». He responds by showing even more class and cussing all over again. He then runs out of the office and steals my car. I asked Katie for his name and she refuses to give it to me. At this point I still did not know they were married. I leave the office thinking I was going to sit in the safety of my car until the owner returned. However, I cannot find it. Greg returns, and then starts assaulting me. Katie comes out of the office and says she is calling the police. I am grateful because I know that Greg will be arrested. However, she was lying (again) and never called them. Greg continued to verbally assault me, flexing his muscles to physically intimidate me, spit in my face, breathing his horrible breath on me and pushing his face and disgusting body against me telling me he was going to eff me up. During his rage Greg stated that I should have a man beat me like he does his wife. During this time the owner walked in and had to get Greg away from me. Benny Rubin, the owner, had to physically step in front of Greg and push him away from me in order to protect me. (I later found out that Greg lives in Benny’s house and Greg’s parents abandoned him. I can see why). Anyone that would allow an employee to work for them that behaves like this is not a business that I would encourage anyone to patronize. Classless, despicable, dishonest, rude, abusive and unsafe are some of the words I would use to describe this business.
When I finally got my car back the next day, I found this:
–They had punctured a hole in my gas tank
–Poured gasoline on the inside of my car
–Piled trash in my car
–Disassembled my brake lights so drivers behind me wouldn’t be aware of when I stop. (Hoping Me and my children would get in a fatal accident perhaps?)
–Punctured holes in my evap lines.
–Stole valuables from the trunk of my car. (Obviously helping themselves to whatever they wanted while disassembling the brake lights)
–Broke both levers to the trunk and gas tanks.
–Stole Auto Registration and Plate (tag) Registrations.
This shop goes far beyond being unprofessional, they are illegal and dangerous, putting safety & lives at stake.
***The above mentioned is not an inclusive list and further details have been left out pending litigation.**
****Update: Apparently Greg has «rage» issues with multiple customers at work & posts about it frequently on his public Facebook page.

These guys are great! They are friendly, reasonable, and really on your side. I went here for a car inspection and Benny was kind enough to inform me that the 2 front tires would not pass inspection. He taught me what a red R means, and told me he would rather I just get that done and come back than fail me. I find that so sweet, because many places around here are for the state instead of the tax payer.

Friendly personally and honest. what every auto service should be like. They only replace if needed and if they said they peformed a repair you can trust they did.
Great small home town service.

Rubin’s is an old school mechanic shop that is honest, friendly and readonably priced.